Quick Finds: Workforce

Rebuilding Systems: Adapting Housing Assessments to Prioritize Health, Equity, and Belonging (2022). Resource Type: Publication. Description: This document is designed to provide a framework communities can use to create equity within their CE process. There is no one tool that can accommodate the unique resources of all communities but applying this guidance will help achieve equity in the process. More Details...

Healing Hands: Celebrating Health Center Nurses (2022). Resource Type: Archived Webinar. Description: This webinar focuses on strategies to support professional growth and care team well-being with special focus on the role of nurse leaders in the workforce. More Details...

Social Determinants of Health Lessons Learned, Challenges, and Barriers: A Resource for Health Centers, Vol. 2 (2022). Resource Type: Publication. Description: The Association of Asian Pacific Community Health Organizations (AAPCHO), Health Outreach Partners (HOP), MHP Salud, and National Health Care for the Homeless Council (NHCHC), four HRSA-funded National Training and Technical Assistance Partner organizations, released a report on lessons learned, challenges, barriers, and impact stories shared from the (4) sessions of the “Screening Methods and Strategies for Using Data on Outreach and Enabling Services to Address Social Determinants of Health” Learning Collaborative. This Learning Collaborative explored strategies to screen special and vulnerable populations for social determinants of health (SDOH) and successfully utilize data to build effective practices to begin addressing SDOH through outreach and enabling services. With these lessons learned, AAPCHO, HOP, MHP Salud, and NHCHC will continue this work with a webinar and successive learning collaborative in 2022-2023. More Details...

Quality Improvement Strategies for LTBI Screening, Testing, and Treatment in AA and NH/PI-serving Health Centers: EHR Template Development Learning Collaborative – June 2022 (2022). Resource Type: Publication. Description: The Tuberculosis Elimination Alliance held a learning collaborative, funded by the Centers for Disease Control & Prevention and the Health Resources & Services Administration, in February 2022. In the learning collaborative, health center clinicians and/or enabling services providers explore quality improvement strategies for latent tuberculosis infection (LTBI) screening, testing, and treatment on electronic health record (EHR) template development. The learning collaborative goals included the development EHR templates, education on the 12-dose regimen, guidance on TB as a national clinical quality measure, and training for clinical and enabling services providers who focus on LTBI screening, testing, and treatment. More Details...

Advancing Health Center Retention & Recruitment through HP-ET – Salud Family Health (2022). Resource Type: Archived Webinar. Description: Join ACU’s STAR² Center for “Advancing Health Center Retention & Recruitment through HP-ET,” the final installment of our three-webinar series on building HP-ET programs at health centers. This webinar is a one-hour discussion on the challenges, solutions, and benefits of building an HP-ET program at your health center. More Details...

Self-Care for the Health Center Workforce (2022). Resource Type: Publication. Description: This publication aims to be a starting point for health center leadership and staff needing to better understand different techniques, tools, and practices for self-care and a guide to create systemic changes to support them. More Details...

Changing Culture: 5 Principles for Interdependent Leadership (2022). Resource Type: Publication. Description: Leading & managing culture change starts with a shift in thinking. Check out CCL's 5 principles on how to move toward more interdependent leadership to transform your organization More Details...

Advancing Health Center Retention & Recruitment through HP-ET (2022). Resource Type: Archived Webinar. Description: Interested in creating or expanding a Health Professions Education & Training (HPET) program at your health center? Are you looking for a way to ramp up your recruiting of clinical care providers by partnering with teaching and training programs? Then join ACU’s STAR² Center on for “Advancing Health Center Retention & Recruitment through HP-ET,” Part Two of our three-webinar series on building HPET programs at health centers. Hear from NEW Health, a community health center located in rural northeast Washington State, serving rural and frontier communities who, as a result of implementing a strategic workforce initiative, has more qualified applicants than they can hire! More Details...

National Health Center Training and Technical Assistance Needs Assessment (2022). Resource Type: Publication. Description: This report summarizes the key findings of the national training and technical assistance needs assessment fielded to all health centers August-October 2021. Response rate was 36% of all health centers and close to 1500 individual staff responses. More Details...

Developing MSW Field Education Partnerships: A Guide for Community Health Centers (2022). Resource Type: Archived Webinar. Description: This guide serves as a resource for Directors of community health centers (CHCs) who are seeking to develop and enhance field training or internship partnerships with accredited Master of Social Work (MSW) programs in California. More Details...

Health Center Partnerships for HPET Development (2022). Resource Type: Archived Webinar. Description: Interested in creating or expanding a Health Professions Education & Training (HPET) program at your health center? Are you looking for a way to ramp up your recruiting of clinical care providers by partnering with teaching and training programs? Then join ACU’s STAR² Center for “Health Center Partnerships for Pathway Development,” part of our webinar series on building HPET programs at health centers. More Details...

Training the Next Generation within Primary Care (2022). Resource Type: Archived Webinar. Description: This webinar discussed the various avenues of workforce development including: • training non-clinical roles • the value of an administrative fellowship • the key questions to ask before establishing a fellowship at your agency The discussion referenced CHC Chief Operating Officer Meredith Johnson and CHC Project Manager Megan Coffinbargar’s publication “Establishing an Administrative Fellowship Program: A Practical Toolkit to Support and Develop Future Community Health Center Leaders” for the National Association of Community Health Centers (NACHC). More Details...

Strategies to Provide Productive Feedback to Your Employees (2022). Resource Type: Archived Webinar. Description: Part of being a manager is developing and coaching your team members. To be effective in your role proper communication is critical. Providing feedback is the process of communicating a reaction to your employees performance or behavior. During this webinar, presented on May 26, 2022, people expert, April Lewis, will provide strategies for managers to give positive and productive feedback to their team members. More Details...

Chiropractors as part of Health Center Teams (2022). Resource Type: Archived Webinar. Description: This webinar discussed the value of chiropractic treatment as a primary care intervention. Our panelists discussed the role of chiropractic specialists in the primary care team and reviewed the integration of chiropractic services. More Details...

Five Strategies to Help Health Centers Protect Against Staff Burnout (2022). Resource Type: Publication. Description: NCFH created this visual resource to assist health centers in their efforts to enable and support a resilient workforce. More Details...

Strategic Planning for Health Professions Training (2022). Resource Type: Archived Webinar. Description: This webinar helps attendees explore the Who, What, When, Where, Why, and How of developing a strategic workforce plan for health professions education & training (HPET). It provides concrete steps CHCs can take, regardless of where they are in developing HPET initiatives. More Details...

Identifying, Classifying & Reporting H-2A Workers in the UDS (Uniform Data System) (2022). Resource Type: Publication. Description: NCFH created this publication to assist health center staff in understanding the key differences between H-2A and H-2B visa programs and how to accurately identify and report H-2A workers in the UDS. More Details...

NTTAP Webinar: Health Professions Student Training (2022). Resource Type: Archived Webinar. Description: This webinar discussed best practices for health centers to train the next generation as they welcome students back to their clinics. This webinar addressed student training for RN students, how your organization can support capstone projects, and academic partnerships to bolster these efforts. More Details...

The SDOH Academy Innovations Showcase Competition: Closing Webinar (2022). Resource Type: Archived Webinar. Description: The SDOH Academy Innovations Showcase Competition is an interactive training opportunity that incorporates an element of competition for health centers to showcase their innovations. A unique opportunity for health center staff and stakeholders to not only shape the narrative about their innovative work to address the SDOHs but also a way to inform a national audience on how they have been successful in addressing any of the following core competencies. More Details...

Affirming Organizational and Human Resource Policies for an LGBTQIA+ Workforce (2022). Resource Type: Publication. Description: Building a space of equity and inclusion for lesbian, gay, bisexual, transgender, queer, questioning, intersex, and asexual and all sexual and gender minority (LGBTQIA+) people in health care is a critical step to address health disparities faced by these communities. However, the process of building inclusive spaces is one that takes significant time, analysis, and investment at every level of leadership. This guide presents strategies and considerations in driving organizational change for LGBTQIA+ inclusion and equity in health care. More Details...

Comprehensive Care: Listening Sessions (2022). Resource Type: Archived Webinar. Description: This webinar discussed strategic initiatives to engage staff across all disciplines in listening sessions and how to utilize this discipline based feedback to create actionable projects to improve discipline specific work flows. More Details...

NTTAP Webinar: Integrating HIV Education (2022). Resource Type: Archived Webinar. Description: This webinar discussed how to educate Nurse Practitioners who have completed Community Health Center. Inc’s NP Residency or NPs who have significant experience as a Primary Care Provider on the integration of specialty care for key populations, including: • HIV care • Hepatitis C management • Medication-assisted treatment for opioid use and other substance use disorders • Sexually transmitted disease (STI) screening and management • Lesbian, Gay, Bisexual, Transgender, Questioning, Intersex, Asexual (LGBTQIA+) health, including hormone replacement therapy and gender affirming care. More Details...

Health Center Leadership’s Role in Team Building and Stress Management for a Resilient Workforce (2022). Resource Type: Archived Webinar. Description: As health center teams grapple with ongoing and overlapping stressors contributing to burnout at the individual level, leaders must provide the structural support to build resilient teams and take a top-down approach to stress management, relieving the burden of action on individual staff to engage in self-care. More Details...

NTTAP Webinar: Assessing Health Center Readiness to Train Health Professionals (2022). Resource Type: Archived Webinar. Description: This webinar discussed how to use the Readiness to Train Assessment Tool (RTAT™), developed by HRSA-funded National Training and Technical Assistance Partners (NTTAP) at Community Health Center, Inc., to support health centers’ strategic workforce planning through the lens of health professions training (HPT). More Details...

Addressing Health Care Challenges for Migrant Farmworkers (2022). Resource Type: Archived Webinar. Description: Today in the Golden State, farmworkers encounter numerous risks to their health and increased barriers to care before, during, and after migration. Health centers play a crucial role in addressing disparities in accessing COVID-19 services, education, and resources in special and vulnerable communities. Health centers that serve migrant farmworker and their families face unique challenges. Mobility results in poor continuity of care, and the health issues that fact migrant farmworkers and other mobile underserved populations are often magnified or compounded by their migratory lifestyle. In this webinar, we provide examples, tools, and best practices to help health centers better integrate health center teams (e.g., providers and community health workers) and external partnerships (e.g., community-based organizations and local government). More Details...

“Growing Your Own” Medical Assistant Workforce (2022). Resource Type: Archived Webinar. Description: This session highlights two health center leaders who took proactive approaches and capitalized on the growing momentum to create internal MA training and career ladders. In addition, you will walk away from this session with tangible next steps by learning about CPCA’s Medical Assistant Development Toolkit for Clinical Managers and Supervisors. More Details...

Facility Needs and Financing Opportunities for Teaching Health Centers - Webinar (2022). Resource Type: Archived Webinar. Description: Learn more about the facility needs and various sources of funding available to teaching health centers, including federal development grants. The webinar will be co-presented by the CEO of a health center that has implemented a primary care residency training program at its facility. More Details...

Diabetes Management and Oral Health (2022). Resource Type: Publication. Description: The harsh working conditions can place MSAWs at higher risk for health complications as they are most likely to skip meals and take medication at prescribed times when working long shifts.1 Besides lack of health insurance, linguistic barriers, and lack of time for general medical care, MSAWs face a lack of dental insurance and dental care, which can lead to deteriorating oral health. Dental disease is one of the most common and preventable diseases but is not always the priority of patients managing diabetes More Details...

Developing a Postdoctoral Psychology Residency Program in Your Community Health Center (2022). Resource Type: Archived Webinar. Description: Two years later, we continue to witness the pandemic’s toll on mental health – and a sustained increased demand for mental health services. Behavioral health care providers who are experienced in integrated care settings are needed now more than ever. Join this webinar to learn how your health center can establish its own postdoctoral clinical psychology residency program. This webinar will address considerations such as program structure, design, curriculum, the supervisor’s role, required resources, and the benefits of sponsoring an in-house formal postdoctoral clinical psychology residency training program. More Details...

Creating an Organizational Culture of Resilience to Manage Stress and Burnout in Health Center Teams (2022). Resource Type: Archived Webinar. Description: Studies show that in an integrated, team-based environment, just one burned-out staff member can disrupt team dynamics. But even in times of high stress, health center staff are more likely to be engaged and satisfied with their jobs if given the tools they need to succeed, in an organization that fosters resiliency. More Details...

Training Skills Overview: Focusing on the "How" (2022). Resource Type: Archived Webinar. Description: In this overview from the March 2022 Advancing Excellence in Sexual and Gender Minority Health Education: A Train-the-Trainer Course, Dr. Camila Mateo discusses how to be an excellent trainer including concepts such as flow of your presentation, interactive components and reducing bias. More Details...

Developing a Tailored Training Program (2022). Resource Type: Archived Webinar. Description: In this overview from the March 2022 Advancing Excellence in Sexual and Gender Minority Health Education: A Train-the-Trainer Course, Dr. Alex Keuroghlian provides an overview of the key components of developing your own tailored training program. More Details...

Familismo & Fatalismo: How Cultural Beliefs Affect Health Care (2022). Resource Type: Publication. Description: Hispanic/Latinos are the largest non-white group in the United States and have the highest rates of Diabetes as compared to other ethnic groups; this can be related to the lack of healthcare, genetics, obesity rates, insulin resistance, lower economic status, and sociocultural factors. The concept of Familismo & Fatalismo is central in Hispanic/Latino cultural values. If the health care provider does not consider these beliefs, treatment recommendations are likely to be ignored. A proven strategy to overcome these cultural barriers is the implementation of Community Health Workers (CHWs). More Details...

Providing Diabetes Control Education and Management: Guide for Community Health Workers (2022). Resource Type: Publication. Description: This resource provides educational prevention tools that Community Health Workers (CHWs) can use and share with Migrant Seasonal Agricultural Workers and other vulnerable populations to reduce diabetic health complications. There are several downloadable resources available to guide CHWs on risk factors and prevention methods in oral, eye, and foot health complications, which are commonly linked to diabetes. More Details...

Nine Tips for Giving Better Feedback at Work (2022). Resource Type: Publication. Description: Receiving feedback (positive and negative) helps us feel engaged, connected, and satisfied at work. More Details...

NNOHA Community Health Center Workforce Survey: Analysis of 2021 Results (2022). Resource Type: Publication. Description: This publication summarizes the findings of the NNOHA 2021 Workforce Survey. The purpose of the survey was to provide information and analysis on dental team member salaries, satisfaction, and recruitment and retention strategies in health centers throughout the country. More Details...

The ACE-15 Survey Tool: Measuring “Teamness” In Your Organization (2022). Resource Type: Archived Webinar. Description: This webinar was produced on February 24, 2022, by the STAR² Center team and Katherine Brieger from Sun River Health. It features a discussion of the ACE-15 Survey, a tool for assessing the critical qualities that make clinical teams effective. More Details...

Pay Equity Checklist (2022). Resource Type: Publication. Description: This checklist will help health centers to look holistically at their compensation practices and ensure that they are recognizing the quality of the work of their employees rather than other factors that have historically kept marginalized groups from advancement. More Details...

Understanding Health Centers that Employ CHWs (2022). Resource Type: Publication. Description: This report analyzes and compares 2020 USDS data with a smaller assessment conducted with Health Centers that employ Community Health Workers (CHWs). This comparative analysis includes the presence of minority and special populations and the types of chronic diseases that are treated to understand the role community composition plays in determining the presence of CHWs within Health Centers. More Details...

Finding a Way Forward: Retaining & Recruiting Medical Assistants and Dental Assistants in the Changing Workforce Landscape: Webinar Series (2022). Resource Type: Archived Webinar. Description: The Association of Clinicians for the Underserved (ACU) STAR² Center invites you to review this two-part webinar series on the retention and recruitment of medical assistants (MAs) and dental assistants (DAs). In response to the challenges health centers are currently facing when it comes to retaining and recruiting MAs and DAs, the STAR² Center partnered with The National Institute for Medical Assistant Advancement (NIMAA) and National Network for Oral Health Access (NNOHA) to bring you experts in the field who shared strategies and promising practices to better develop your MA and DA workforce. More Details...

Increase Access to Care Program Pillars (2022). Resource Type: Publication. Description: NCFH created this visual resource to illustrate the three Increase Access to Care for Ag Workers (IAC) Program Pillars and how they contribute to increasing access to care for Migratory and Seasonal Agricultural Workers (MSAWs) and their families. More Details...

Introduction to the Planning and Financing a Capital Project to Accommodate Integrated Care Learning Collaborative (2022). Resource Type: Archived Webinar. Description: Join Capital Link for an introductory webinar to learn more about our upcoming \"Planning and Financing a Capital Project to Accommodate Integrated Care\" Learning Collaborative and to gain insight on organizational readiness, select financial and operational benchmarks, financial capacity, and how to begin planning for your capital project. Capital Link is launching a fifth year of our capital planning learning collaborative, which provides practical direction and tools for capital project planning, financing, and completing for health centers that anticipate the need for a project in the next one to five years. More Details...

Optimizing People, Place, and Process in Planning Your Facility for Integrated Care (2022). Resource Type: Archived Webinar. Description: This webinar will provide an overview of the most important factors to consider when planning a facility that will accommodate various models of integrated care. Drawing from our publication, “Tools for Creating an Environment that Supports Integration,” released in 2020 and the recently released, “Optimizing People, Place and Process: Resources to Facilitate Integrated Care in FQHCs,” we’ll present guiding principles for creating a place in which integrated care teams can work effectively with each other and the patients they serve. More Details...

Optimizing People, Place and Process: Resources to Facilitate Integrated Care in Federally Qualified Health Centers (2022). Resource Type: Publication. Description: As the second in a series, this toolkit builds upon the principles and tools presented in Capital Link’s Tools for Creating an Environment that Supports Integration. Ensuring your teams are well equipped by optimizing your current resources will not only improve outcomes today, but inform future strategic initiatives as you plan for service and capital expansion tomorrow. (Released 2022) More Details...

Get Your Foot in the Door: Health Center Strategies for Initiating Relationships with Growers, Contractors, and Employers (2022). Resource Type: Publication. Description: NCFH developed this publication to provide strategies, specifically for health centers, in identifying and connecting with growers, contractors, and employers that employ Migratory and Seasonal Agricultural Workers (MSAWs). More Details...

Indigenous Agricultural Workers Fact Sheet (2021). Resource Type: Publication. Description: This fact sheet provides research and data about Indigenous Agricultural Workers. It covers topics from History of Indigenous in Latin America, health in Latin America, health in the U.S, discrimination, working conditions, and barriers to health care. More Details...

Diabetes Resources for Health Centers Serving Special and Vulnerable Populations (2021). Resource Type: Archived Webinar. Description: In this webinar, NCHPH hosted a dynamic introduction to the rich collection of resources on diabetes prevention and management for Health Center Programs. More Details...

STAR² Center 2021-2022 PCA & HCCN Workforce Professional Development Series: Webinar Series Archive (2021). Resource Type: Archived Webinar. Description: The STAR² Center team invites workforce staff from PCA and HCCN teams to revisit sessions in this iteration of the workforce professional development series. Faculty and guest speakers in the series share their expertise in all things workforce from the national, regional, and state levels with the learning cohort. More Details...

Building the Case for Implementing Postgraduate NP Residency and NP/PA Training Programs (2021). Resource Type: Archived Webinar. Description: Join us as we discuss the the drivers and processes of implementing a postgraduate nurse practitioner residency program at your health center, the benefits of implementing a postgraduate residency program, and the residency tracks for Family, Psychiatric/Mental Health, Pediatric, and Adult-Gerontology Nurse Practitioners. We are joined by Charise Corsino, Program Director of the Nurse Practitioner Residency Program, and Nicole Seagriff, Clinical Program Director of the Primary Care Nurse Practitioner Residency Program, from the Community Health Center Inc. More Details...

Responding to Competitive Compensation Pressures (2021). Resource Type: Archived Webinar. Description: Community Health Centers (CHCs) are revamping their compensation strategy to keep up with a shifting labor market and ongoing pandemic disruptions. Join us for a one-hour webinar to learn how the current labor market is influencing the health center workforce and how CHCs can enhance their compensation strategy More Details...