Quick Finds: Promising/Best Practices

Serving Veterans in Health Centers: A Compendium of Success Stories (2022). Resource Type: Publication. Description: These ten success stories from around country share how health centers are successfully supporting the unique needs of local military veterans. From oral health care and care coordination to housing and outreach to the VA, these stories capture the ingenuity, advocacy and passion of local health centers giving back to Veterans. More Details...

Using Health IT and EHRs to Address the Burden Providers Experience: Takeaways for primary care safety net settings including federally qualified health centers and look-alikes. June 2022. (2022). Resource Type: Publication. Description: Providers are burnt out and most expect it to get worse. Burnout is typically defined as a psychological response to job stressors characterized by emotional exhaustion, detachment, and a sense of ineffectiveness. Investigations of burnout in primary care have usually focused on factors associated with burnout among individual clinicians. But, it may be more useful to think about organizational-level burnout, which can shift the focus from individual responsibility to organizational solutions. More Details...

Bright Spots in HIV Screening: Health center examples, developed June 2022 (2022). Resource Type: Publication. Description: Since 2020, health centers have reported the HIV Screening clinical quality measure on Table 6B of the UDS. This measures the portion of medical patients aged 15 through 65 who have at least one HIV test recorded between their 15th and 66th birthday. HITEQ hosted discussions with health centers in fall of 2021 to find out how they have made progress on this particular clinical quality measure. More Details...

Telehealth Office Hours: Remote Self-Monitoring Blood Pressure Program (2022). Resource Type: Archived Webinar. Description: NACHC offers monthly Telehealth Office Hours for health center, PCA, and HCCN staff who have questions or want to share information about telehealth related policy and operational activities. In addition to updates and Q&A, each session will focus on a specific topic of concern. More Details...

Eyes on Access: Steps for Integrating Comprehensive Eye Health and Vision Services into Health Centers (2022). Resource Type: Archived Webinar. Description: This is a Part 2 archive of a 2-part webinar series in Spring 2022 that reviewed the operational activities necessary to implement or enhance vision services in a health center. Learners reviewed planning factors such as provider configuration, cost, volume and supervision. More Details...

Considerations for Sustaining a Culture of Cybersecurity: Part II: Cybersecurity Risk and Preparation (2022). Resource Type: Archived Webinar. Description: With the rise in cyberattacks of government agencies and large-scale companies, organizations large and small are questioning if they are doing all they should to protect their data. More Details...

Considerations for Sustaining a Culture of Cybersecurity: Part I: Understanding the Essentials (2022). Resource Type: Archived Webinar. Description: With the rise in cyberattacks of government agencies and large-scale companies, organizations large and small are questioning if they are doing all they should to protect their data. More Details...

Telehealth Office Hours: Tele-Behavioral Health Best Practices for Health Centers Now and Into the Future (2022). Resource Type: Archived Webinar. Description: In this session, Clinical Psychologist Dr. Jonathan Neufeld will review the best practices for building, operating and sustaining a telebehavioral health practice in an FQHC setting. He will cover strategies for improving etiquette, assessing and mitigating patient risk, and updates on telehealth billing and policies related to the COVID-19 pandemic and public health emergency. More Details...

Social Determinants of Health— Medicaid Coverage and Payment (2022). Resource Type: Publication. Description: Recent guidance from the Centers for Medicare and Medicaid Services (CMS) provides new clarity on Medicaid and SCHIP authority for reimbursement of SDOH screening and interventions in particular circumstances. This publication demonstrates opportunities to use SDOH screening tools such as PRAPARE to improve the delivery of care through enhanced data collection and relationships with safety-net programs. More Details...

Improving Health of Public Housing Residents Through Intentional Health Center and Housing Authority Partnerships (2022). Resource Type: Archived Webinar. Description: In collaboration with the National Nurse-Led Care Consortium, the National Center for Health in Public Housing conducted a webinar highlighting the health center and housing authority partnerships that have led to improved health for public housing residents. More Details...

Developing a Postdoctoral Psychology Residency Program in Your Community Health Center (2022). Resource Type: Archived Webinar. Description: Two years later, we continue to witness the pandemic’s toll on mental health – and a sustained increased demand for mental health services. Behavioral health care providers who are experienced in integrated care settings are needed now more than ever. Join this webinar to learn how your health center can establish its own postdoctoral clinical psychology residency program. This webinar will address considerations such as program structure, design, curriculum, the supervisor’s role, required resources, and the benefits of sponsoring an in-house formal postdoctoral clinical psychology residency training program. More Details...

Oral Health and Primary Care Integration: Optimizing Care Coordination to Improve Oral Health Access (2022). Resource Type: Archived Webinar. Description: Integration of oral health and primary care practice is a strategy to help increase access to care for all populations. The National Network for Oral Health Access (NNOHA) and the National Nurse-Led Care Consortium (NNCC) hosted a webinar discussing promising practices for oral health integration that accounts for the unique needs of special populations like residents of public housing with a focus on care coordination. More Details...

Integrating Oral Health and Primary Care for Patients with Diabetes: Promising Practice (2022). Resource Type: Publication. Description: This promising practice features Horizon Health Care, Inc. in South Dakota. This health center implemented a medical and dental integration program for patients with diabetes while participating in NNOHA\'s Integration of Diabetes and Oral Health Learning Collaborative. More Details...

Community Health Center Chartbook 2022 (2022). Resource Type: Other. Description: This publication is an overview of health centers' operations and patients served in 2020. NACHC presents FQHCs operations and services provided through using UDS, Kaiser, and ACS data. More Details...

Health Literacy and COVID-19: Approaches to Patient Communication (2022). Resource Type: Publication. Description: This resource will review lessons learned about health communication during the pandemic and share strategies to address low literacy in under-resourced patient populations, including agricultural workers and older adults. Understanding how health literacy impacts health outcomes is crucial for health centers to provide accurate health information that is easy to understand, both verbally and through patient education materials. More Details...

Lessons from the Fields: Farmworker Communities Confronting COVID-19 (2022). Resource Type: Other. Description: FJ report on the impacts of COVID-19 on farmworker communities and promising practices implemented by community organizations to respond to farmworkers\' needs. The report highlights community health centers, Migrant and Seasonal Head Start, and community-based organizations. More Details...

SDOH 2: Housing is Healthcare: Stable Housing Creates Positive Health Outcomes (2021). Resource Type: Online Self-Paced Learning Modules. Description: Health Centers have a role forging relationships with community partners to help stabilize patients' housing which in turn has been demonstrated to improve health outcomes. More Details...

Community Violence and Mental Health: Health Center Strategies for Violence Prevention and Intervention (2021). Resource Type: Archived Webinar. Description: Community violence is an urgent public health issue and an important social determinant of health. Experiencing or witnessing community violence can impact one’s physical, psychological, and emotional health. Community health centers can play a unique role in identifying, treating, and preventing violence exposure. More Details...

Advancing Health Center & School Partnerships: Improving COVID-19 Vaccination Administration for Children and Adolescents (2021). Resource Type: Publication. Description: This short technical assistance document provides tips and promising practices for health centers partnering with schools to vaccinate the pediatric and adolescent populations, with a focus on COVID-19 vaccinations. More Details...

Building the Case for Implementing Postgraduate NP Residency and NP/PA Training Programs (2021). Resource Type: Archived Webinar. Description: Join us as we discuss the the drivers and processes of implementing a postgraduate nurse practitioner residency program at your health center, the benefits of implementing a postgraduate residency program, and the residency tracks for Family, Psychiatric/Mental Health, Pediatric, and Adult-Gerontology Nurse Practitioners. We are joined by Charise Corsino, Program Director of the Nurse Practitioner Residency Program, and Nicole Seagriff, Clinical Program Director of the Primary Care Nurse Practitioner Residency Program, from the Community Health Center Inc. More Details...

Optimizing Nurse Care Coordinators in Hepatitis C (HCV) Treatment (2021). Resource Type: Archived Webinar. Description: Please join the National Nurse-Led Care Consortium for a webinar on Optimizing Nurse Care Coordinators in Hepatitis C (HCV) Treatment where we will hear from our expert panel as they discuss real-world examples of successful HCV treatment programs where the Nurse Care Coordinator role was key to developing best practice and positive patient outcomes. More Details...

Housing is Health: La Maestra Community Health Centers (2021). Resource Type: Online Self-Paced Learning Modules. Description: As part of our Access to Care series, our coverage continues with a special focus on housing and health. More Details...

Coordinating HCV and HIV Treatment in Primary Care (2021). Resource Type: Template. Description: HCV and HIV are overlapping epidemics with serious clinical implications for people with HCV and HIV. Health centers are poised to prevent and treat these viral infections by understanding the implications of comorbidity and by creating a welcoming environment for those at risk for or currently diagnosed with one or both diseases. More Details...

“Are We Prepared for the Next Emergency?” Webinar Series (2021). Resource Type: Archived Webinar. Description: Health Centers are likely to be the first point of contact for those seeking care for injuries, infectious diseases, and other emergency-related illnesses. As first-line responders, health centers are responsible for dealing with health emergency case management. The purpose of this webinar series was to increase awareness and understanding of the need for preparing for new emergencies beyond the COVID-19 pandemic. The webinar series provided an overview of best practices and challenges health centers face during emergencies and the role of primary care associations to lead the health centers’ emergency response. More Details...

Community Violence and Mental Health: Supporting Health Center Staff and Building Resilience (2021). Resource Type: Archived Webinar. Description: Community violence is an urgent public health issue and an important social determinant of health. Experiencing or witnessing community violence can impact one’s physical, psychological, and emotional health. Community health centers can play a unique role in identifying, treating, and preventing violence exposure. More Details...

Fundamentals of Comprehensive Care (2021). Resource Type: Archived Webinar. Description: Join us as we discuss the core concepts of team-based care and introduce elements of team-based care that builds upon these basics to support your teams in advancing their capability to provide satisfying and effective care to complex patient populations. We are joined by Margaret Flinter, Senior Vice President/Clinical Director for Community Health Center, Inc., and both Thomas Bodenheimer, MD, Physician and Founding Director, and Rachel Willard Grace, Director, from the Center for Excellence in Primary Care. More Details...

A Framework for Health and Housing Partnerships for COVID-19 Vaccine Distribution: Health and Housing Partnerships build community capacity to bridge barriers to health equity. (2021). Resource Type: Publication. Description: Addressing the COVID pandemic through vaccine distribution gives communities the opportunity to find strategies and activities that ensure communities with limited access all are included. Health and housing partnerships can work to break down structural barriers to ensure there is access to vaccines, vaccine boosters and other therapies that move the country moves health equity. More Details...

Using Teledentistry to Ensure Continuity of Care during COVID-19: Promising Practice (2021). Resource Type: Publication. Description: This promising practice shares how Petaluma Health Center in California used teledentistry to ensure continuity of care during the COVID-19 pandemic. This publication is translated from English to Spanish. More Details...

Teledentistry for Substance Use Disorder: Promising Practice (2021). Resource Type: Publication. Description: This promising practice shares how Terry Reilly Health Center in Idaho uses teledentistry as a tool to increase access to oral health care for patients experiencing substance use disorder. More Details...

Promising Practice: Teledentistry by Finger Lakes Community Health (2021). Resource Type: Publication. Description: This publication, in Spanish, shares out Finger Lakes Community Health uses Teledentistry to increase access to care. The promising practice shares how they implemented teledentistry and lessons learned. More Details...

Addressing Tobacco Dependency to Reduce COVID-19 Risks and Complications Webinar Series (2021). Resource Type: Archived Webinar. Description: Smoking is a major risk factor for most respiratory related infections. The early evidence in this area found that compared with non-smokers, smokers are more likely to develop serious COVID-19 disease. Recent studies also show that current smokers have been more likely to access various forms of smoking cessation assistance during the COVID-19 pandemic. This offers an opportunity for Health Centers to offer smoking cessation services, referrals, and in-house psychological and pharmacological interventions. These two webinars provided examples of cessation plans and resources that can be shared with patients trying to stop smoking. More Details...

Donut Stress Just Test: (HIV, HCV, and STI Screening Campaign) (2021). Resource Type: Patient Material. Description: Patient and Care Team campaign to promote opt-out HIV, HCV, and STI screenings. More Details...

The Health Of Asian Americans, Native Hawaiians And Pacific Islanders Served At Health Centers: An Analysis of the 2019 Uniform Data System (2021). Resource Type: Publication. Description: This report examines current patient demographics and utilization of health services at health centers serving Asian Americans (AAs) and Native Hawaiians and Pacific Islanders (NH/PIs), and highlights the differences between these centers and the national average of all health centers in the United States. More Details...

Health Center Role in Housing Innovations: Pay for Success Models: Publication Series highlighting health center role to advance innovative housing models (2021). Resource Type: Publication. Description: Learn more about the role for health centers in Pay for Success Models as part of the current trend towards measuring outcomes to understand successful social interventions to address the Social Determinants of Health (SDOH), including housing.  More Details...

Health Center Role in Housing Innovations: Pay for Success Models: Publication Series highlighting health center role to advance innovative housing models (2021). Resource Type: Publication. Description: Learn more about the role for health centers in Pay for Success Models as part of the current trend towards measuring outcomes to understand successful social interventions to address the Social Determinants of Health (SDOH), including housing.  More Details...

Addressing COVID-19 Vaccine Hesitancy in Pregnancy (2021). Resource Type: Archived Webinar. Description: This webinar features recent studies and personal stories supporting the safety and efficacy of COVID-19 vaccination in pregnancy. This webinar is a part of our Nurse-Led Forum for Vaccine Confidence series. More Details...

Engaging Youth in Mobile Vaccine Programs (2021). Resource Type: Archived Webinar. Description: This webinar features the COVID-19 vaccination experience at Hawai‘i Pacific Health, including their successful mobile vaccination program with direct youth engagement at schools and community centers, and share strategies to build these innovative partnerships in your community. More Details...

Combating Misinformation (2021). Resource Type: Archived Webinar. Description: This interactive workshop walked nurses through how to combat misinformation about the COVID-19 vaccine. More Details...

Overcoming Vaccine Hesitancy in Rural America (2021). Resource Type: Archived Webinar. Description: This webinar features key insights and strategies to address vaccine hesitancy in rural communities. This webinar is a part of NNCC's Nurse-Led Forum for Vaccine Confidence series. More Details...

Community Violence and Mental Health: Supporting Patients and Building Resilience (2021). Resource Type: Archived Webinar. Description: Community violence is an urgent public health issue and an important social determinant of health. Experiencing or witnessing community violence can impact one’s physical, psychological, and emotional health. Community health centers can play a unique role in identifying, treating, and preventing violence exposure. More Details...

Addressing Patient Stigmatization and Promoting Shared Decision Making in Nursing Practice (2021). Resource Type: Archived Webinar. Description: This webinar highlights NNCC’s patient and community expert panel to discuss the important role patient voices play in addressing stigma in the care setting. More Details...

The Role of Dental Providers in Vaccine Delivery and Policy Recommendations (2021). Resource Type: Publication. Description: This NNOHA publication describes COVID-19 vaccine delivery strategies developed by health centers in states across the country who are utilizing dental providers for vaccine administration. It also highlights policy opportunities to consider for the future that support medical/dental integration and whole-person care in health centers. More Details...

Addressing the Needs of Nurses of Color: COVID-19 and the Fight for Health Equity (2021). Resource Type: Archived Webinar. Description: This webinar examines the COVID-19 pandemic’s impact on front-line nurses of color and the critical need to support the healthcare workforce now and long term. This webinar is part of NNCC's Nurse-Led Forum for Vaccine Confidence series. More Details...

How Health Centers Can Support Asian/Asian American Students Returning to School During COVID-19 Webinar – August 2021 (2021). Resource Type: Archived Webinar. Description: In the “How Health Center’s Can Support Asian/Asian American (A/AA) Students Returning to School During COVID-19,” webinar, speakers from AAPCHO, Bay Area Community Health (BACH), and Stop AAPI Hate Youth Campaign focused on the mental health needs of A/AA youth and young adults from middle school to college. Presenters shared best practices for integrating trauma-informed care at the community health level in the face of prevalent Asian hate seen throughout the pandemic. More Details...

Sharing Information Through Social Media (2021). Resource Type: Archived Webinar. Description: This interactive workshop helped prepare nurses to share information and stories on social media. More Details...

Sharing COVID-19 Vaccine Information Through Social Media (2021). Resource Type: Archived Webinar. Description: This live session will help prepare nurses to share information and stories on social media. We’ll walk through the basics of individual social media channels as well as best practices for sharing your own content and engaging with others’. More Details...

Promising Practice: Behavioral and Oral Health Integration: Promising Practice (2021). Resource Type: Publication. Description: Community Health Centers of South Central Texas integrated oral health and behavioral health. The partnership between the dental department and behavioral health consultants has improved the quality of health care and increased access to care. This promising practice shares Community Health Centers of South Central Texas’ strategies for integrating the two disciplines. More Details...

How to Tell Your Story (2021). Resource Type: Archived Webinar. Description: This interactive workshop walked nurses through how to tell their personal COVID-19 vaccine story, how to construct a meaningful narrative, and how to share their story for the benefit of others. More Details...

How to Tell Your COVID-19 Vaccination Story (2021). Resource Type: Archived Webinar. Description: This interactive workshop will walk nurses through how to tell their personal COVID-19 vaccine story, how to construct a meaningful narrative, and how to share their story for the benefit of others. More Details...

#NursesMakeChangeHappen COVID-19 Vaccine Toolkit (2021). Resource Type: Toolkit. Description: This toolkit was created to give nurses the tools to do their part in the national vaccine effort. More Details...