NEW RESOURCE: CDC and FDA Recommendation to Pause Use of Johnson & Johnson COVID-19 Vaccine (Talking Points)

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FQHC Roles and Opportunities Related to Rural Hospital Financial Distress and Closure (2021). This publication, prepared with support from the Health Resources and Services Administration, provides a high-level examination of the lived experiences of Federally Qualified Health Centers (FQHCs) that serve rural communities, particularly in the context of rural hospital financial distress and closure. (Released in 2021) More Details...

Recruiting, Training, and Retaining LGBTQIA-Proficient Clinical Providers (2021). The Fenway Institute highlights resources and best practices that strengthen a CHC’s ability to recruit, train, and retain LGBTQI+-Proficient Clinical Providers and workforce staff. More Details...

Leveraging Data to Develop Workforce Strategic Plans (2021). The STAR² Center describes health center recruitment and retention data profile dashboards created for each health center organization. A California community health center also shares how they leveraged the data profiles to enhance their recruitment and retention efforts and build a strategic workforce plan. More Details...

FTCA Office Hours for Clinical Leaders (2021). NACHC, in collaboration with Feldesman Tucker Leifer Fidell (FTLF), will be holding two virtual FTCA Office Hours to answer health center clinical leaders’ specific questions. Topics covered include coverage for COVID-19 related activities, navigating telehealth, coverage for virtual services, issues related to COVID-19 vaccine delivery, deeming of volunteer health professionals, preparing for a virtual site visit, and risk management. More Details...

Memorandum of Understanding Template: A Partnership-Building Resource for Community Health Centers and Domestic Violence Programs (2021). The purpose of this model Memorandum of Understanding is to provide a model that contains best practices for building and sustaining health center and domestic violence program partnerships. More Details...

Staff Wellness During COVID-19: Healing Hands (2021). Healing Hands, a publication of the HCH Clinicians’ Network, melds scientific knowledge with the experience of clinicians working in Health Care for the Homeless and reflects issues of concern to direct service providers and program administrators who serve people experiencing homelessness. This is the second in a pair of editions focusing on the impacts of COVID-19 on homeless health care. More Details...

Trial, By Desire: One FQHC’s Research Trial Experience RE: COVID-19 Vaccine (2021). The CEO of HealthLinc, Inc, a FQHC in Indiana. Beth Wrobel shares her recent experience in the Johnson & Johnson COVID-19 vaccine trial as a health center CEO at HealthLinc, LLC., a vaccine trial site, and her personal experience as a trial participant. This interview was conducted as part of NACHC’s Leadership Development Technical Assistance Program. More Details...

CEO and Senior Executive Compensation – Legal Considerations for Health Centers (Governance Legal Brief 3) (2020). This Governance Legal Brief outlines key considerations related to CEO and senior executive compensation. More Details...

Considerations for Serving Residents of Public Housing During Emergencies and Disasters: Staff and Patient Wellness (2020). Join the National Nurse-Led Care Consortium and the National Center for Health in Public Housing for a one-hour webinar on staff and patient wellness during emergencies and disasters. This webinar will provide health center with guidance for developing tools and resources that enable health center staff and the patients they serve to navigate the practical and psychological after-effects of disaster events. More Details...

Manager Training for Employee Engagement - Part 2 (2020). This session was hosted on June 30, 2020 as the second session in this two part series. During this session, April Lewis of Good Connection, Inc. took the audience for a deep dive into the importance of employee engagement efforts and provided insight on how managers can engage their teams. More Details...

Manager Training for Employee Engagement - Part 1 (2020). This session was hosted on June 23, 2020 as the first session in this two part series. During this session, April Lewis of Good Connection, Inc. provided an overview of the STAR² Center Manager Training Toolkit and introduced attendees to the "why" behind the toolkit and manager training in health center settings.  More Details...

Engaging High-Functioning Managers for Retention (2020). In this course you will learn about the fundamental role high-functioning managers play in your health center's retention efforts. High-Functioning Managers is one of the STAR² Center's Core Components for a robust health center workforce. This core component will serve as the driving force for the content presented in this course. More Details...

Through the COVID-19 Pandemic and Beyond: Using Scenarios to Explore the Future of Community Health Centers (2020). This document outlines the benefits of using scenarios to help envision alternative futures for health centers. The scenarios were based on both research on the effects of the pandemic and dialogue, polling and interviews from nearly 150 health center leaders.  More Details...

NACHC Leadership Webinar Series: Applying Workplace Emotional Intelligence Tools (2020). The fourth in the NACHC Leadership Webinar Series, this resource examines ways in which leaders can both utilize and foster emotional intelligence in their employees by utilizing proven techniques. More Details...

NACHC Leadership Development Series (2020). This four-part series focuses on essential leadership skills. The first section clearly articulates the difference between being a leader vs. being a boss, and the second reinforces that message by examining the communication styles used effectively by leaders. Part three then dives into how leaders can foster a culture of creativity and innovation, while the final section focuses on applying and cultivating emotional intelligence in leadership positions. More Details...

Bringing lawyers onto the health center care team to promote patient & community health: A planning, implementation and practice guide for building and sustaining a health center-based medical-legal partnership (2020). The toolkit has four parts: 1. Outlines nine conversations that a health center team should have with its legal partners to plan for an MLP’s long-term success and to integrate it into the health center’s operations. 2. Is a deep dive into the specifics of how to develop screening, referral, and service delivery workflows. 3. Looks at how integrating legal services can support health center workforce development, with a particular focus on training. 4. Illustrates the types of projects MLPs can engage in to help your health center move upstream to address SDOH and health equity at a policy level. More Details...

NACHC Leadership Webinar Series: Leading Curiosity, Creativity and Innovation (2020). The third in the NACHC Leadership Webinar Series, this resource examines ways in which leaders can encourage creativity thinking and foster curiousity through exercises, brainstorming, mind mapping, and other proven techniques. More Details...

NACHC Leadership Webinar Series: Communicate like a Leader (2020). The second in the NACHC Leadership Webinar Series, this resource explores strategies that will elevate one's communication to the next level. allowing for greater motivation, clarity, and sense of purpose. More Details...

NACHC Leadership Webinar Series: Being a Leader vs. Being a Boss (2020). The first in the NACHC Leadership Webinar Series, this resource examines the key differences between serving as a leader and operating as a boss. It touches upon strategy, communication styles, delegation, and other key areas of leadership. More Details...

NNOHA Operations Manual: Workforce Chapter V2 (2020). This chapter provides helpful tools and resources for tackling the issues related to workforce in Health Center oral health programs. Topics include recruitment and retention of dental team members, staffing ratios, and strategies to decrease burnout. More Details...

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.