Resource Search Results

Developing Screening, Referral, & Service Delivery Workflows for MLPs (2022). Resource Type: Archived Webinar. Description: In this first webinar of the MLP in health centers toolkit series, we revisited our foundation and learned about the evolving health and social needs of health center patients. This time, we took a deeper dive into how PRAPARE is being used to screen for social needs and risk stratification as well as how to build a screenings/referrals/service delivery workflow specific to MLPs. More Details...

Human Resources (HR) Issue Brief: Employee Freedoms in the Health Center Workplace (2022). Resource Type: Publication. Description: This Issue Brief examines employee freedoms in the health center workplace. It summarizes the relevant legal issues that must be considered when establishing policies relating to employee freedoms in the workplace. More Details...

Impact of COVID-19 On Public Housing Primary Care (PHPC) Health Center Patients and Operations (2022). Resource Type: Publication. Description: This publication by NCHPH highlights findings from a survey distributed to public housing residents assessing the effects that COVID-19 has had on Public Housing Primary Care (PHPC) patients and health center operations. More Details...

The COVID-19 Pandemic and the Health Center Workforce: Challenges and Solutions (2022). Resource Type: Archived Webinar. Description: Despite increasing demand for health care services, health centers indicate a critical shortage of staff necessary to meet that demand. Burnout, stress, depression, etc. have eroded our healthy workforce. This Facebook Live session discussed workforce challenges and how to navigate these challenges. More Details...

Establishing an Administrative Fellowship Program: A Practical Toolkit to Support and Develop Future Community Health Center Leaders (2022). Resource Type: Toolkit. Description: This toolkit provides an overview of administrative fellowships, items to consider prior to implementation and practical tools to recruit, train and place Fellows into permanent roles in a health center. Administrative Fellowship programs offer a pipeline for administrative and operations leaders who come from a health systems, health management and advanced administration background. More Details...

Primary Care Association (PCA) Chief Executive Officer (CEO) Core Competencies (2021). Resource Type: Toolkit. Description: This document outlines 12 domains, related tasks, and behavioral examples for Core Competencies for the Primary Care Association CEO. These domains and related tasks and examples were identified and vetted through a National Advisory Panel made up of key staff who would have interaction with the PCA-CEO position in various settings. More Details...

Workforce Self-Care Resource Repository (2021). Resource Type: Toolkit. Description: This resource repository is meant to serve as a starting point for organizations to grow their support of self-care of their workforce and an ever-growing clearinghouse of resources for individuals to engage in self-care. More Details...

HITEQ Highlights: Is Zero Burnout Possible in Primary Care? Insights from Recently Published Findings Among 715 Practices (2021). Resource Type: Archived Webinar. Description: Drawing on recently published research from Agency for Healthcare Research and Quality’s EvidenceNOW initiative, Dr. Samuel Edwards shared insights for primary care practices seeking to assess and address provider burnout. More Details...

Organizational Self-Care Training Activity Worksheet (2021). Resource Type: Template. Description: A worksheet that encourages an organization self-care strategy More Details...

5 Steps to Address Burnout on the Front Lines of COVID-19 Care (2021). Resource Type: Other. Description: Surveys showed that physicians at Massachusetts General Hospital (MGH) in Boston were burned out. That burnout was also heightened by the added stress of the COVID-19 pandemic. But as well-being efforts were launched across the system to confront physician burnout, solutions fell short, forcing leaders at MGH to shift focus to meet physicians and other health professionals where they were. More Details...

HR Bulletins (2021). Resource Type: Publication. Description: This collection of issue briefs is an update to NACHC’s long-standing “Human Resource Bulletins” series accomplished under prior cooperative agreement project periods. This detailed refresh will reflect the most current issues, trends and national considerations in the health center Human Resource operating environments. More Details...

Tools for Creating an Environment that Supports Integrated Care (2021). Resource Type: Publication. Description: This toolkit equips health centers with the guiding principles and tools needed to create an environment that facilitates integrated care. This resource, developed with support from HRSA, is meant to stimulate project team’s thinking and problem-solving skills related to place planning and build cohesion as they embark on improvement projects. (Released in 2021) More Details...

Laying the Foundation for Lawyers on the Health Center Team Part III: Advancing workforce goals for health center and legal services staff (2021). Resource Type: Archived Webinar. Description: The National Center for Medical-Legal Partnership is launching a 5-part Webinar Series to disseminate the Health Center Guide toolkit that provides the health center community with information and resources to start, strengthen, and sustain a medical-legal partnership. The toolkit will help health centers to 1) have the important conversations to plan for a MLP’s long term success; 2) understand the specifics on developing screening, referral, and service delivery workflows for a MLP; 3) to look at how integrating legal services can support health center workforce development; and 4) move upstream to address social determinants of health and health equity at a policy level. More Details...

Provider Health IT Experience Survey: Health Center Connections HCCN (2021). Resource Type: Template. Description: Health Center Connections, the HCCN organized and supported by the Community Care Network of Kansas, created this survey to ask clinicians at participating health centers about their work environment, productivity, health IT in use, and health IT interventions. The intent of the survey is to collect information from clinicians that can identify opportunities to reduce provider burden through the use of health IT. More Details...

Memorandum of Understanding Template: A Partnership-Building Resource for Community Health Centers and Domestic Violence Programs (2021). Resource Type: Template. Description: The purpose of this model Memorandum of Understanding is to provide a model that contains best practices for building and sustaining health center and domestic violence program partnerships. More Details...

Vaccine Ambassador Program and Job Description (2021). Resource Type: Template. Description: As communities embark on COVID-19 vaccine campaigns, they are confronting a long history of discrimination and negative interactions with medical services experienced by racial and ethnic minority groups and people experiencing homelessness (PEH), which can contribute to mistrust and vaccine hesitancy. To build vaccine confidence, communities should consider hiring Vaccine Ambassadors to engage PEH and homeless service providers by facilitating two-way communication and disseminating accurate vaccine information. This document describes how. More Details...

Recruiting, Training, and Retaining LGBTQIA-Proficient Clinical Providers (2021). Resource Type: Archived Webinar. Description: The Fenway Institute highlights resources and best practices that strengthen a CHC’s ability to recruit, train, and retain LGBTQI+-Proficient Clinical Providers and workforce staff. More Details...

Leveraging Data to Develop Workforce Strategic Plans (2021). Resource Type: Archived Webinar. Description: The STAR² Center describes health center recruitment and retention data profile dashboards created for each health center organization. A California community health center also shares how they leveraged the data profiles to enhance their recruitment and retention efforts and build a strategic workforce plan. More Details...

Increasing Staff Capacity to Respond to Intimate Partner Violence/Human Trafficking During COVID-19 (2021). Resource Type: Archived Webinar. Description: This webinar offers a combination of self-care and organizational practice strategies to help prevent provider burn out and bolster staff readiness for implementing CUES, as well as trauma-informed and healing-centered practices. More Details...

Collecting Sexual Orientation and Gender Identity (SOGI) Data (Fall 2020) (2020). Resource Type: Archived Webinar. Description: In this webinar, Chris Grasso, Vice President for Health Informatics and Data Services and Mason Dunn, Deputy Director for the Division of Education and Training at Fenway Health, discuss best practices for health centers to collect patient Sexual Orientation and Gender Identity (SOGI) data and document SOGI in electronic health records. The training will focus on analyzing and using SOGI data for clinical decision-making and monitoring health disparities, and if, when, and how the collection and analysis of employee SOGI data can inform practices in HR, including policies for hiring, onboarding and retention. More Details...