Resource Search Results

Increasing Staff Capacity to Respond to Intimate Partner Violence/Human Trafficking During COVID-19 (2021). Resource Type: Archived Webinar. Description: This webinar offers a combination of self-care and organizational practice strategies to help prevent provider burn out and bolster staff readiness for implementing CUES, as well as trauma-informed and healing-centered practices. More Details...

Vaccine Ambassador Program and Job Description (2021). Resource Type: Template. Description: As communities embark on COVID-19 vaccine campaigns, they are confronting a long history of discrimination and negative interactions with medical services experienced by racial and ethnic minority groups and people experiencing homelessness (PEH), which can contribute to mistrust and vaccine hesitancy. To build vaccine confidence, communities should consider hiring Vaccine Ambassadors to engage PEH and homeless service providers by facilitating two-way communication and disseminating accurate vaccine information. This document describes how. More Details...

Recruiting, Training, and Retaining LGBTQIA-Proficient Clinical Providers (2021). Resource Type: Archived Webinar. Description: The Fenway Institute highlights resources and best practices that strengthen a CHC’s ability to recruit, train, and retain LGBTQI+-Proficient Clinical Providers and workforce staff. More Details...

Leveraging Data to Develop Workforce Strategic Plans (2021). Resource Type: Archived Webinar. Description: The STAR² Center describes health center recruitment and retention data profile dashboards created for each health center organization. A California community health center also shares how they leveraged the data profiles to enhance their recruitment and retention efforts and build a strategic workforce plan. More Details...

Memorandum of Understanding Template: A Partnership-Building Resource for Community Health Centers and Domestic Violence Programs (2021). Resource Type: Template. Description: The purpose of this model Memorandum of Understanding is to provide a model that contains best practices for building and sustaining health center and domestic violence program partnerships. More Details...

Turnover Tool Webinar Series (2020). Resource Type: Archived Webinar. Description: Is your health center experiencing high turnover? Are you trying to make the case for stronger workforce retention efforts within your organization? Are you struggling to figure out what is contributing to turnover at your organization? If you answered yes to one or all of these questions, then you will want to join ACU’s webinar series focusing on health center workforce turnover.  More Details...

Turnover Calculator Tool (2020). Resource Type: Toolkit. Description: Health centers can access this tool on a rolling basis, completing their turnover information from the year prior. Once adequate information has been collected, ACU will be able to aggregate the data on a state, regional and national basis, which can be shared to assist health centers in benchmarking their own data. By completing the tool, health centers will also be able to calculate the total cost of turnover at their organization as well as receive recommendations for mitigating turnover. More Details...

Engaging High-Functioning Managers for Retention (2020). Resource Type: Online Self-Paced Learning Modules. Description: In this course you will learn about the fundamental role high-functioning managers play in your health center's retention efforts. High-Functioning Managers is one of the STAR² Center's Core Components for a robust health center workforce. This core component will serve as the driving force for the content presented in this course. More Details...

Creating a Compensation Package for Retention (2020). Resource Type: Online Self-Paced Learning Modules. Description: In this course you will learn how to create a robust compensation package to use as a retention tool in your health center. We'll highlight the key concepts of compensation and benefits, the importance of developing an effective communication plan to promote your compensation package, the role Board of Directors play in your health center’s compensation plan, and tools and resources you can use to assess and strengthen your compensation programs. More Details...

Building an Inclusive Organization Toolkit (2020). Resource Type: Toolkit. Description: The Building an Inclusive Organization Toolkit provides information and resources to support health centers in their journeys to achieving a more diverse, equitable, and inclusive workforce. It’s content addresses common questions related to workplace assessment, strategies to take, and accountability. The toolkit was developed by the Association of Clinicians for the Underserved's STAR² Center, the National Health Care for the Homeless Council, and the Association of Asian Pacific Community Health Organizations. More Details...

NNOHA Operations Manual: Workforce Chapter V2 (2020). Resource Type: Publication. Description: This chapter provides helpful tools and resources for tackling the issues related to workforce in Health Center oral health programs. Topics include recruitment and retention of dental team members, staffing ratios, and strategies to decrease burnout. More Details...

Workforce/Human Resources Frequently Asked Questions and Checklist COVID-19 Resource Packet (2020). Resource Type: Publication. Description: n.a. More Details...

Human Resources Office Hours - Leading During a Crisis HR Leaders Responding to COVID-19 (Webinar) (2020). Resource Type: Archived Webinar. Description: n.a. More Details...

Operating a MLP During COVID-19, A Town Hall (2020). Resource Type: Archived Webinar. Description: This town hall conversation explored strategies for coordinating health and legal efforts during the COVID-19 pandemic. More Details...

Webinar Recordings and Slides — COVID-19: Oral Health COVID-19 Webinars (2020). Resource Type: Archived Webinar. Description: This webpage includes all recordings and slides from NNOHA's live webinars related to COVID-19. The webinars include content on self-care, teledentistry, and oral health workforce. More Details...

Using Human Resource Metrics (2019). Resource Type: Online Self-Paced Learning Modules. Description: The purpose of this course is to provide examples of Human Resource (Metrics) to help your organization measure the effectiveness and efficiency of your HR policies and help indicate areas that require additional analysis to improve the Employee Life Cycle (ELC). More Details...

Reporting of Community Health Workers in the Uniform Data System (2019). Resource Type: Publication. Description: With Community Health Workers (CHWs) identified as a unique staffing category in the Uniform Data System (UDS) for the first time in 2016, the number of FTEs reported has been much lower than expected (879 FTEs across 1367 grantees). Although in 2017, a slight increase was shown (1,130.36 across 1373 grantees), these figures appear inconsistent with the anecdotal evidence of widespread utilization of CHWs in Health Center settings. These inconsistencies may reflect unclear guidance on how to accurately identify and report the work of CHWs. The goal of this tool is to provide resources that will help Health Centers to: Explore common CHW titles and roles Identify staff performing duties that may align with the CHW profession and should be reported under the CHW line in UDS Assess CHW knowledge, skills, and abilities by using the CHW Core Competencies checklist Review CHW training opportunities Access a list of UDS resources developed by the Health Resources and Services Administration (HRSA) Access a list of CHW clinical integration resources Ultimately, the proper identification, reporting, and training of CHWs is key to increase the accuracy of the national representation of their work. More Details...

Job Description for Data Team Research Assistant: Skills and Job Descriptions (2016). Resource Type: Publication. Description: This is an actual job description for a Data Team Research Assistant in a well-staffed Health IT department of a health center. Job Description: Reporting to the Project Manager, the Research Assistant assists in the performance of current research studies and projects in the department, in collaboration with the Health Center. More Details...

Bilingual Greetings for Monolingual Staff (2019). Resource Type: Publication. Description: The List of English Greeting Words & Phrases for Monolingual Front Office Staff is a two-page document providing a list of commonly used English greeting words and phrases with Spanish translations and a phonetic pronunciation guide. The list is a product of the Language Access More Details...

2018 FTCA for Volunteers FAQ_Spanish (2018). Resource Type: Publication. Description: n.a. More Details...