Resource Search Results

What staff do we need to meet the need(s) we identified and accomplish our goals?: Health Center MLP Planning, Implementation & Practice (PIP) Webinar Series-Part 1, Conversation 2 (2024). Resource Type: Archived Webinar. Description: In this second session of the webinar series, we explored the full range of professionals, from lawyers to community health workers, that contribute to the work of a successful and sustainable MLP. Also learn how to develop a comprehensive MLP staffing plan to improve your health care delivery model. More Details...

COO Competencies and Professional Development Tool (2023). Resource Type: Toolkit. Description: This tool is appropriate for use by a wide variety of stakeholders, including health center Chief Executive Officers (CEO), COOs and other Leaders; Board of Directors; Human Resources; Search Firms; Primary Care Associations; Training Organizations; and more. It is our hope that this tool will provide the structure and common language to help define, develop, and sustain excellence in operations leadership of health centers across the United States. More Details...

Dental Therapy Employment Manual for Michigan Community Health Centers (2023). Resource Type: Toolkit. Description: A comprehensive guide to help CHCs prepare for and incorporate dental therapists into their dental teams. Although this resource is built around Michigan-specific rules and regulations, CHCs in other dental therapy states may use it as a template to improve readiness. More Details...

LGBTQIA+ Care Organizational Change Videos (2023). Resource Type: Micro-Learning. Description: Our new 3-5 minute video series discusses best practices for organizational change at health centers to provide LGBTQIA+ affirming care. Topics include Health Needs Assessment, Engagement and Collaboration with Community Partners, Sexual Orientation and Gender Identity (SOGI) Data Collection, Information Technology Considerations, Investment and Engagement from Key Stakeholders, and Recruitment and Retention of LGBTQIA+ workers. More Details...

Partnering with Academic Institutions to Develop Service Learning Porgrams: Strategies for Community Health Centers (2023). Resource Type: Publication. Description: This publication updates NNOHA\'s previous white paper on academic partnerships. Partnerships between academic institutions and community health centers can be a useful strategy to enhance the recruitment and retention of oral health professionals. This publication includes strategies, recommendations, and promising practices from community health centers across the country. More Details...

Strategies to Improve Staff Retention in Health Center Settings: NCHPH Webinar (2023). Resource Type: Archived Webinar. Description: The rate of staff turnover at health center facilities is staggering and was exacerbated by the complexities and stressful circumstances created by the COVID-19 pandemic. Given the important implications of staff turnover, health centers have made significant attempts to understand its underlying reasons and devise solutions to decrease it. More Details...

User's Guide for the Implementation of In-House Dental Assistant Training Programs (2023). Resource Type: Publication. Description: This new publication describes strategies for community health centers to implement their dental assistant training programs. These programs can help enhance dental assistant recruitment and retention. They can also build community capacity by increasing the dental assistant workforce. More Details...

Community Health Center Chartbook: 2023 (2023). Resource Type: Publication. Description: The annual Community Health Center Chartbook highlights data on Federally Qualified Health Centers, including Health Center Program Grantees and Look-alike organizations. The chartbook includes summary data on health center patients, services, staffing, quality outcomes, and impact on access to care and health equity. More Details...

Resiliency Toolkit: A Comprehensive Guide for Health Centers & Their Staff (2022). Resource Type: Publication. Description: In the face of unprecedented turnover, burnout, compassion fatigue, and moral distress and injury, it is important to remember that there are paths forward for organizations and their leaders. While self-care remains important, it is imperative that organizations create supportive environments with trauma-informed management to help their staff be able to care for themselves in the best way possible. By focusing on resiliency and wellbeing, organizations can set goals to guide their strategic initiatives to increase these in their workforces. More Details...

Developing Screening, Referral, & Service Delivery Workflows for MLPs (2022). Resource Type: Archived Webinar. Description: In this first webinar of the MLP in health centers toolkit series, we revisited our foundation and learned about the evolving health and social needs of health center patients. This time, we took a deeper dive into how PRAPARE is being used to screen for social needs and risk stratification as well as how to build a screenings/referrals/service delivery workflow specific to MLPs. More Details...

Workforce Self-Care: Self-paced module (2022). Resource Type: E-Learning. Description: This self-paced learning module is designed for supervisors and provides strategies for promoting self-care among teams and direct reports. Learn techniques to integrate trauma-informed supervision, model self-care behaviors, and promote resilience among your team. More Details...

Human Resources (HR) Issue Brief: Employee Freedoms in the Health Center Workplace (2022). Resource Type: Publication. Description: This Issue Brief examines employee freedoms in the health center workplace. It summarizes the relevant legal issues that must be considered when establishing policies relating to employee freedoms in the workplace. More Details...

Impact of COVID-19 On Public Housing Primary Care (PHPC) Health Center Patients and Operations (2022). Resource Type: Publication. Description: This publication by NCHPH highlights findings from a survey distributed to public housing residents assessing the effects that COVID-19 has had on Public Housing Primary Care (PHPC) patients and health center operations. More Details...

The COVID-19 Pandemic and the Health Center Workforce: Challenges and Solutions (2022). Resource Type: Archived Webinar. Description: Despite increasing demand for health care services, health centers indicate a critical shortage of staff necessary to meet that demand. Burnout, stress, depression, etc. have eroded our healthy workforce. This Facebook Live session discussed workforce challenges and how to navigate these challenges to advance well-being. More Details...

Establishing an Administrative Fellowship Program: A Practical Toolkit to Support and Develop Future Community Health Center Leaders (2022). Resource Type: Toolkit. Description: This toolkit provides an overview of administrative fellowships, items to consider prior to implementation and practical tools to recruit, train and place Fellows into permanent roles in a health center. Administrative Fellowship programs offer a pipeline for administrative and operations leaders who come from a health systems, health management and advanced administration background. More Details...

NNOHA Community Health Center Workforce Survey: Analysis of 2021 Results (2022). Resource Type: Publication. Description: This publication summarizes the findings of the NNOHA 2021 Workforce Survey. The purpose of the survey was to provide information and analysis on dental team member salaries, satisfaction, and recruitment and retention strategies in health centers throughout the country. More Details...

Primary Care Association (PCA) Chief Executive Officer (CEO) Core Competencies (2021). Resource Type: Toolkit. Description: This document outlines 12 domains, related tasks, and behavioral examples for Core Competencies for the Primary Care Association CEO. These domains and related tasks and examples were identified and vetted through a National Advisory Panel made up of key staff who would have interaction with the PCA-CEO position in various settings. More Details...

Workforce Self-Care Resource Repository (2021). Resource Type: Toolkit. Description: This resource repository is meant to serve as a starting point for organizations to grow their support of self-care of their workforce and an ever-growing clearinghouse of resources for individuals to engage in well-being and self-care. More Details...

HITEQ Highlights: Is Zero Burnout Possible in Primary Care? Insights from Recently Published Findings Among 715 Practices (2021). Resource Type: Archived Webinar. Description: Drawing on recently published research from Agency for Healthcare Research and Quality’s EvidenceNOW initiative, Dr. Samuel Edwards shared insights for primary care practices seeking to assess and address provider burnout. More Details...

5 Steps to Address Burnout on the Front Lines of COVID-19 Care (2021). Resource Type: Other. Description: Surveys showed that physicians at Massachusetts General Hospital (MGH) in Boston were burned out. That burnout was also heightened by the added stress of the COVID-19 pandemic. But as workforce well-being efforts were launched across the system to confront physician burnout, solutions fell short, forcing leaders at MGH to shift focus to meet physicians and other health professionals where they were. More Details...