Resource Search Results

Excelling in Your Role as a Health Center Leader (2022). Resource Type: eLearning modules. Description: This 4-part series provides the essential skills and tools needed to be an effective leader and not just “the boss.” Learn how to motivate employees and how to manage relationships. Learn the keys to effective communication, become a listening leader, and how to develop a culture ripe for curiosity and innovation. More Details...

Perspectives from the Field: Retaining Medical Assistants and Dental Assistants (2022). Resource Type: Publication. Description: This publication was prepared by Ann Loeffler, MSPH, PMP, for the ACU STAR² Center following a series of focus groups exploring Medical Assistant and Dental Assistant attrition in health centers. More Details...

Communicating Across Generations: Managing generational conflict in the workplace (2022). Resource Type: Archived Webinar. Description: Many workplaces have staff representing three, four, or even five different generations working together. But do generational differences lead to conflicts amongst staff? How should we communicate across generations? More Details...

NACHC 2021 PCA Assessment Summary (2022). Resource Type: Publication. Description: The 2021 PCA Assessment provides a comprehensive overview of primary issues affecting health centers and their patients. NACHC received assessment results from 51 out of 52 PCAs, including 49 states, District of Columbia, and Puerto Rico. These results are official as of August 2021. More Details...

Serving Veterans in Health Centers: A Compendium of Success Stories (2022). Resource Type: Publication. Description: These ten success stories from around country share how health centers are successfully supporting the unique needs of local military veterans. From oral health care and care coordination to housing and outreach to the VA, these stories capture the ingenuity, advocacy and passion of local health centers giving back to Veterans. More Details...

Human Resources (HR) Issue Brief: Employee Freedoms in the Health Center Workplace (2022). Resource Type: Publication. Description: This Issue Brief examines employee freedoms in the health center workplace. It summarizes the relevant legal issues that must be considered when establishing policies relating to employee freedoms in the workplace. More Details...

Servant Leadership 101 (2022). Resource Type: eLearning. Description: This module is meant to provide a basic understanding of the background and advantages of servant leadership, and to illustrate to health center leaders, at all levels of the organization, the benefits of a serving mindset for ensuring the success of their teams. Learners will discover the role servant leadership has in encouraging innovation and tending to the well-being of employees and in turn, their patients. More Details...

NACHC’s “Workplace Well-Being” Self-Paced Modules (2022). Resource Type: eLearning . Description: This 4-part series explores how to foster mind, body, and sense of purpose in individuals, teams, and organizations for a more resilient workforce and improved well-being in the workplace. More Details...

Finding Your Passion at Work (2022). Resource Type: eLearning. Description: This module will explain how to rekindle or find new passion in your work. It emphasizes the importance of being mission driven and passionate about what you do, knowing your ambitions, and adopting a positive attitude, leading to improved satisfaction and engagement in your work. More Details...

The Emotional Toll of Caring for Others: A Factsheet on Supporting Staff Mental Health Through Compensation Equity and Inclusive Benefits (2022). Resource Type: Publication. Description: One of the most crucial roles health center leadership plays is taking care of the wellbeing and mental health of all staff, including their own. While mental health challenges among the healthcare workforce is not a new phenomenon, the COVID-19 pandemic and other societal and traumatic events only served to further exacerbate the problem. More Details...

Using Health IT and EHRs to Address the Burden Providers Experience: Takeaways for primary care safety net settings including federally qualified health centers and look-alikes. June 2022. (2022). Resource Type: Publication. Description: Providers are burnt out and most expect it to get worse. Burnout is typically defined as a psychological response to job stressors characterized by emotional exhaustion, detachment, and a sense of ineffectiveness. Investigations of burnout in primary care have usually focused on factors associated with burnout among individual clinicians. But, it may be more useful to think about organizational-level burnout, which can shift the focus from individual responsibility to organizational solutions. More Details...

Abt Conversations: What Does the Future of Community Health Centers Hold? (2022). Resource Type: Podcast. Description: Community health centers provide essential healthcare to people who are uninsured or underinsured. Increasingly, these health centers are offering additional critical services like dental and mental health care, and the question of how we support and enhance these resources is becoming more pressing. More Details...

Health Center Program 101 (2022). Resource Type: eLearning. Description: This eLearning program offers learners a self-paced, asynchronous course divided into five modules that provides a comprehensive overview of HRSA’s Health Center Program. More Details...

“Acting on Social Determinants of Health Screening Data to Address Barriers to Health” Webinar (2022). Resource Type: Archived Webinar. Description: AAPCHO, Health Outreach Partners (HOP), MHP Salud, and National Health Care for the Homeless Council (NHCHC) hosted a HRSA-sponsored webinar to explore strategies to screen special and vulnerable populations for social determinants of health (SDOH) and build effective practices to begin addressing SDOH through outreach and enabling services (ES). More Details...

Achieving Mindfulness at Work (2022). Resource Type: Micro-Learning. Description: This module is intended to provide basic information on being mindful and how it can impact satisfaction and productivity at work. In this lesson, learners will understand the reality and problem of partial attention, learn what mindfulness is, and how to apply it at work. Estimated Length: 10-12 minutes More Details...

Best Practices for Adapting to the Remote and Hybrid Workforce in Team-Based Care (2022). Resource Type: Publication. Description: Telehealth and remote work are going to continue to be a “way of life” even after the continuing COVID-19 pandemic is over. This less traditional setting allows health center leadership to be creative in recruiting and retaining staff to meet their organization’s needs. These new settings also require new approaches to supporting staff engagement. More Details...

Impact of COVID-19 On Public Housing Primary Care (PHPC) Health Center Patients and Operations (2022). Resource Type: Publication. Description: This publication by NCHPH highlights findings from a survey distributed to public housing residents assessing the effects that COVID-19 has had on Public Housing Primary Care (PHPC) patients and health center operations. More Details...

Healthy Together: A Toolkit for Health Center Collaborations with HUD Assisted Housing and Community-Based Organizations (2022). Resource Type: Toolkit. Description: This toolkit by NCHPH and NNCC provides information and resources for health center staff to partner and collaborate more effectively with their local housing authorities and with other providers serving residents of public housing and other low-income housing. More Details...

The COVID-19 Pandemic and the Health Center Workforce: Challenges and Solutions (2022). Resource Type: Archived Webinar. Description: Despite increasing demand for health care services, health centers indicate a critical shortage of staff necessary to meet that demand. Burnout, stress, depression, etc. have eroded our healthy workforce. This Facebook Live session discussed workforce challenges and how to navigate these challenges. More Details...

Establishing an Administrative Fellowship Program: A Practical Toolkit to Support and Develop Future Community Health Center Leaders (2022). Resource Type: Toolkit. Description: This toolkit provides an overview of administrative fellowships, items to consider prior to implementation and practical tools to recruit, train and place Fellows into permanent roles in a health center. Administrative Fellowship programs offer a pipeline for administrative and operations leaders who come from a health systems, health management and advanced administration background. More Details...