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Learning Collaborative: Improving Patient Safety in Health Centers Using Technology-Driven PDSA Methods: Session 3: Tools for Implementing the Path to Improving Patient Safety (2024). Resource Type: Archived Webinar. Description: The purpose of this third session of the Learning Collaborative is to enhance health center staff proficiency in employing technology-driven Plan-Do-Study-Act (PDSA) cycles to implement patient safety improvements systematically and efficiently. More Details...
Health Center Safety and Man-Made Threats Resource Packet: Targeted Resources on Health Center Security, Population-Specific Safety Topics, and Cybersecurity (2024). Resource Type: Publication. Description: This BPHCurates packet provides resources describing mitigation, preparedness, response, and recovery strategies for navigating man-made threats directed towards health centers, their staff, and patients. The man-made threats included in this packet are specifically related to health center security, population-specific safety concerns, and cybersecurity. More Details...
2024 Coding & Documentation Webinar Series, Part 2: ICD-11 Readiness, HCC Risk Adjustment, & SDOH Coding Webinar (2024). Resource Type: Archived Webinar . Description: This webinar reviews the definitions, documentation, and coding requirements for reporting both Hierarchical Condition Categories (HCC) and Social Determinants of Health (SDOH) to support accurate coding capture for reporting on CHC claims now and in the future. More Details...
2024 Coding and Documentation Webinar Series, Part 1 (2024). Resource Type: Archived Webinar. Description: In this webinar session, we will review opportunities for Community Health Centers to improve their clinical documentation, professional coding, and medical billing, focusing on the unique CMS rules and regulations we face when reporting our valuable health services to various insurance entities. More Details...
Cyber Insurance & HIPAA Breaches Tip Sheet (2024). Resource Type: Publication. Description: This Tip Sheet specifically addresses how cyber insurance coverage can support health centers in meeting their obligations under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) to respond to security incidents and to report breaches. More Details...
Health Center Emergency Preparedness for Survivors of IPV + Exploitation: Multidisciplinary Collaborations to Address Legal Needs: MLP in Action Webinar Series (2024). Resource Type: Archived Webinar. Description: This webinar will help the audience increase their understanding of the types of legal issues patients encounter during individual and larger emergencies, become more comfortable and confident with screening patients for legal needs, and feel more equipped to share information on domestic violence resources. Attention will be placed on community-based collaborative models that facilitate coordinated care and better outcomes for survivors and their communities. More Details...
Learning Collaborative: Introduction to Improving Patient Safety: Session 4: Using Peer Review and Competency Assessments to Improve Patient Safety (2024). Resource Type: Archived Webinar. Description: The Renaye James Healthcare Advisors’ Learning Collaborative will cover various aspects of safe patient care, including safety measure/metric identification, data collection, leadership commitment, facility requirements, regulatory requirements, external collaborations, and governance involvement. The content will reinforce how focusing on patient safety by all departments and staff positively impacts patients and the organization. Participants will identify a hypothetical patient safety event that could occur at their health center and will be asked to draft a plan for investigation and response. More Details...
Emergency Preparedness/Emergency Management Requirements: A Crosswalk of The Joint Commission (TJC) and Centers for Medicare & Medicaid Services (CMS) Standards for Federally Qualified Health Centers (FQHCs) (2023). Resource Type: Publication. Description: This technical assistance document intends to support health center staff in their understanding of emergency management standards, requirements and elements of performance associated with The Joint Commission (TJC) and the Centers for Medicare and Medicaid Services (CMS). This document compares TJC and CMS standards and requirements that directly pertain to health centers, reflecting emergency standards as of July 2022. More Details...
HITEQ Highlights: Crossing The Chasm of Innovation - One FQHC's Journey to Operationalize its Telehealth Strategy: HITEQ Highlights Webinar (2023). Resource Type: Archived Webinar. Description: In this HITEQ Highlights webinar, we focused on the intersection of telehealth strategy and operations. One health center\'s experience of leveraging telehealth as a tool for expanding service delivery and patient access will be a jumping off point from which to consider the benefits (and challenges) of dedicated telehealth resources within an organization. Participants learned how telehealth might benefit recruitment efforts and review relevant resources for ongoing telehealth support. More Details...
An Introduction to Health Center Needs Assessment (2023). Resource Type: eLearning. Description: This course provides an overview of the importance of conducting your health center needs assessment. Lessons cover leveraging your needs assessment to informs your Scope of Project, financing and funding decisions, and strategic partnerships; HRSA requirements related to needs assessments; tools, methodologies, and data sources; how to leverage your needs assessment for strategic planning and decision-making; and DEI Considerations. More Details...
Learning Collaborative: Introduction to Improving Patient Safety: Session 2: Promoting Patient Safety through Patient Centered Care (2023). Resource Type: Archived Webinar. Description: The Renaye James Healthcare Advisors’ Learning Collaborative will cover various aspects of safe patient care, including safety measure/metric identification, data collection, leadership commitment, facility requirements, regulatory requirements, external collaborations, and governance involvement. Federal, state, local regulations, and accrediting organizations require the delivery of safe medical care for patients, staff, and visitors. The content will reinforce how focusing on patient safety by all departments and staff positively impacts patients and the organization. Participants will identify a hypothetical patient safety event that could occur at their health center and will be asked to draft a plan for investigation and response. More Details...
MLP Spotlight - CrescentCare: An MLP for the Community (2023). Resource Type: Publication. Description: The purpose of each Health Center MLP Spotlight is to share information in an accessible and relatable format. Each spotlight is an article featuring a Health Center MLP that exemplifies best practices, innovations, evidence, growth, opportunities, emerging issues, and/or impact on enhancing patient access to care and improving health outcomes through an integrated comprehensive primary care environment. More Details...
Learning Collaborative: Introduction to Improving Patient Safety: Session 1: Introduction to Improving Patient Safety (2023). Resource Type: Archived Webinar. Description: The Renaye James Healthcare Advisors’ Learning Collaborative will cover various aspects of safe patient care, including safety measure/metric identification, data collection, leadership commitment, facility requirements, regulatory requirements, external collaborations, and governance involvement. These sessions will also illustrate how the Board of Directors promotes a culture that prioritizes safety and includes safety metrics in its strategic oversight. The content will reinforce how focusing on patient safety by all departments and staff positively impacts patients and the organization. Participants will identify a hypothetical patient safety event that could occur at their health center and will be asked to draft a plan for investigation and response. More Details...
Designing Space for Hybrid Care Models (2023). Resource Type: Publication. Description: For health centers planning a capital project, this publication, developed with support from HRSA, provides insight into designing facilities to accommodate both in-person and virtual care efficiently and strategically, considering staff and patient needs and preferences. More Details...
FAQ: How will the upcoming changes to the Information Blocking and EHR certification requirements impact health centers?: October 2022 (2023). Resource Type: Publication. Description: When will the new information blocking and EHR certification requirements be in effect? What are the upcoming changes? How will these changes impact health centers? How will the scope of Information Blocking requirements change? How should health centers expand their EHI scope? How will EHR certification requirements change? How should health centers leverage the new FHIR R4 capabilities? More Details...
Enhancing Healthcare Access for Special Populations Through Telehealth and Home Visitation Services: Part Two (2023). Resource Type: In-Person Training. Description: Hosted by the National Nurse-led Care Consortium and the National Center for Health in Public Housing, this 2-part webinar series discussed promising practices in home visitation and telehealth as ways to support improved access to comprehensive primary care for communities with high levels of disability and isolation, lack of adequate transportation, and other social drivers of health that contribute to health inequities, particularly residents of public housing. More Details...
Enhancing Healthcare Access for Special Populations Through Telehealth and Home Visitation Services: Part One (2023). Resource Type: Online Self-Paced Learning Modules. Description: The first session took place on November 7. We examined how home visitation can be integrated into the provider panel to expand access for aging and disabled patients residing in public housing. More Details...
Navigating Compliance Challenges with the Information Blocking Rule: A Collection of Case Studies: HITEQ Center and Feldesman Tucker Leifer Fidell LLP, September 2023 (2023). Resource Type: Toolkit. Description: The Office of the National Coordinator for Health Information Technology’s (ONC) 21st Century Cures Act Information Blocking Rule (Info Blocking Rule) prohibits covered actors – including health care providers, health IT developers of certified health IT, and health information exchanges/health information networks– from engaging in practices likely to interfere with, prevent, or materially discourage access, exchange, or use of electronic health information (EHI). The Info Blocking Rule includes eight exceptions that provide actors with certainty that, when their practice interferes with the access, exchange, or use of EHI and meets the conditions of one or more exception, such practice will not be considered information blocking.1 More Details...
Telehealth Advancement in Massachusetts 2020-2021: Celebrating successes and insights for sustainability. June 2022. (2023). Resource Type: Publication. Description: Health center utilization of telehealth advanced in leaps and bounds since the start of the COVID-19 pandemic in March 2020. In 2019, fewer than 500,000 visits in health centers nationwide were provided via telehealth, and in 2020, over 28 million visits were conducted virtually as reported in the Uniform Data System (UDS). More Details...
PrEP Process Map Example: HITEQ Center, September 2023 (2023). Resource Type: Toolkit. Description: This resource is an example of a Pre-Exposure Prophylaxis (PrEP) Process Map. A process map is a picture of how a health center workflow moves from the start point to the end point. As you review the process map, make note of the design elements, such as use of colors, shapes, and icons, and the level of detail included in the map. You can download the process map in the Documents to Download section below. More Details...
This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.