COVID-19 Resources:

Virtual Board Meetings | Resource Packet: Employment and HR Guidance


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  • COVID-19: Managing the Workflow under Constant Changes

    03/18/2020 - 04/08/2020; Online
    Additional Information
    Weitzman ECHO Series on COVID-19

    As a leader in primary care innovation, Weitzman Institute is taking measures to support safety net practices and their patients manage the outbreak of COVID-19. During this crisis, we are offering a variety of resources focused on critical topics that feature clinical and health center preparedness cases.

    For the next four Wednesdays, we are offering a special ECHO series on the coronavirus beginning this Wednesday, March 18, at Noon-1pm Eastern for primary care professionals and clinical operations staff nationally. Across the four sessions, we will discuss provide the latest COVID-19 clinical and preparedness updates and preparedness updates, including workflow, HR policies, inventory control, and communication strategies in an ever-changing environment. Clinical care providers and clinical operations leaders from FQHCs across the country will be sharing their best practices.

    Join our interactive learning series led by multiple experts and PCPs to discuss emergency preparedness, operations, and clinical care. These sessions are designed for PCPs & care teams.
    This series starts live on March 18th with subsequent sessions live on Wednesdays.
    Recordings and slides will be made available after the live session.

    Mar 18, 2020 12:00 PM
    Mar 25, 2020 12:00 PM
    Apr 1, 2020 12:00 PM
    Apr 8, 2020 12:00 PM

    Time shows in 

  • Improving Public Housing Health Center Service Delivery Through Cultural Competence and Health Literacy Learning Collaborative

    03/18/2020 - 06/10/2020; Online
    Additional Information

    National Center for Health in Public Housing

    According to 2018 UDS data, over 21 percent of patients served by Health Center Programs and over 31 percent of patients served by PHPCs provide services in a language other than English. In conversations with PHPC CEOs, CMOs, CHWs and other PHPC staff, NCHPH has received feedback on a need for training on  cultural competence and health literacy to improve the service delivery for these populations. Research on health literacy from the Institute of Medicine (IOM) states that over 90 million U.S. adults do not have needed literary skills to access and navigate U.S. health systems (Rudd & Anderson, 2006). As a result, patients disengage from the health system until they have no choice, thus ignoring their care and seeking alternative remedies or ways of coping. The complex process of providing health information to patients who either cannot speak English or cannot understand health instructions due to limited health literacy, make it difficult to improve health outcomes for some of the main chronic conditions treated by clinicians at Health Center Clinical Sites, including diabetes, cardiovascular diseases, kidney conditions, etc. Communication barriers between health care providers and Latino patients, especially language barriers, can threaten health outcomes by increasing risk of medical error and making it more difficult for patients to understand their medical situation or to adhere to their medical regimen. When they do not receive linguistically appropriate health care, limited-English proficient (LEP) Latinos are less likely to understand provider instructions, thereby limiting their ability to adhere to prescribed medical regimens.  As a result, healthcare organizations must pay closer attention to cross-cultural issues if they are to meet the healthcare needs of the nation and continue to maintain a high standard of care. NCHPH will host four interactive sessions to discuss these issues.

    Session 1:
    Wednesday, 03/18/20, 1:00 pm – 2:00 pm EDT

    Session 2:
    Wednesday, 04/15/20, 1:00 pm – 2:00 pm EDT

    Session 3:
    Friday, 05/15/20, 1:00 pm – 2:00 pm EDT

    Session 4:
    Wednesday, 06/10/20, 1:00 pm – 2:00 pm EDT

    Session 1: Making the Case: Increasing Knowledge on the Need for Health Literacy and Culturally Competent Care
    Session 2: Building Capacity- How to Improve Health Literacy Among Vulnerable Populations
    Session 3: Deeper Dive- How to Use Community Health Workers to Improve Health Literacy and Access to Care
    Session 4: Opportunity to Discuss Issues with Subject Matter Experts

    – Dr. Abdin Noboa Rios, PHD
    – Dr. Jose Leon, MD, MPH, CMO, National Center for Health in Public Housing


    Fide Pineda
  • Advancing School Partnerships to Address Diabetes Risk Factors in Elementary School Children

    03/24/2020 - 03/31/2020; Online
    Additional Information


    The National Nurse-Led Care Consortium and the School-Based Health Alliance are convening this learning collaborative to assist health centers that collaborate with an elementary school(s) to enhance their work by providing targeted interventions for students with pre-diabetic indicators or school-wide interventions to prevent diabetes. The target audience for this learning collaborative is:

    ->Health centers with an established collaboration with an elementary school(s)

    ->PCA staff who provide assistance to health centers that seek to collaborate with elementary schools in preventing diabetes

    Part 1: Tuesday, March 3, 2020 at 2:00 pm – 3:30 pm ET
    Part 2: Tuesday, March 10, 2020 at 2:00 pm – 3:30 pm ET
    Part 3: Tuesday, March 24, 2020 at 2:00 pm – 3:30 pm ET
    Part 4: Tuesday, March 31, 2020 at 2:00 pm – 3:30 pm ET

  • The Role of CHW’s on Teen Pregnancy Prevention and HPV Vaccine Promotion in Hispanic Adolescent Girls Living in Public Housing

    03/10/2020 - 03/31/2020; Online
    Additional Information
    National Center for Health in Public Housing

    Teen pregnancy and HPV vaccination continue to be a pressing issue for low-income populations. Human papillomavirus (HPV) is a common sexually transmitted infection which is the cause of several cancers, including cervical cancer, and genital warts. Although cervical cancer can be prevented through screening, this cancer persists in the US. More recently, HPV vaccination has the potential to decrease the burden of HPV-related disease among young HPV-unexposed adolescents. On the other hand,Teen pregnancy and birth rates for teens ages 15-to-19 in the U.S. remain among the highest of industrialized nations. Significant disparities in teen birth rates persist across racial and ethnic groups, geographic regions, rural and urban areas, and age groups. This learning collaborative of 4 sessions will explore the role of community health workers in teen pregnancy prevention and HPV vaccine promotion in teenage girls living in public housing.

    Session 1:
    Tuesday, 03/10/20, 1:00 pm – 2:00 pm EDT

    Session 2:
    Tuesday, 03/17/20, 1:00 pm – 2:00 pm EDT

    Session 3:
    Tuesday, 03/24/20, 1:00 pm – 2:00 pm EDT

    Session 4:
    Tuesday, 03/31/20, 1:00 pm – 2:00 pm EDT

    Topics for collaborative discussion are:
    Session 1: Brief review of disparities in teen pregnancy and HPV infectionSession 2: CHWs: Critical elements for outreach and delivery mechanisms in the community

    Session 3: Evidence-based for the Utilization of CHWs: HPV and teen pregnancy

    Session 4: CHWs and Sexual Reproductive Health Education

    – Fide Pineda Sandoval, CHES, Research Analyst, National Center for Health in Public Housing
    – Jose Leon, CMO, National Center for Health in Public Housing
    – Katherin Patterson, Women’s Health Program Manager, AltaMed Health Services Corporation


    Fide Pineda

Past News & Events

  • The Mid-Atlantic Resource Center’s Virtual Office Hours: Questions about Telehealth Basics or Telemental Health?

    03/27/2020; Online
    Additional Information

    Questions about Telehealth Basics or Telemental Health?

    Join us for virtual office hours with Jay Ostrowski. In response to COVID-19, we have added a session on Friday March 20 from noon to 1 PM ET.

    Video Chat:

    Or join by phone: +1 646 558 8656 (US Toll) or +1 408 638 0968 (US Toll)

    Enter Meeting ID: 401 473 325

  • ACU COVID-19 Response Webinar

    03/24/2020; Online
    Additional Information

    Join ACU and key partners for a critical COVID-19 Response webinar being held Tuesday, March 24th at 4PM ET.

    In response to COVID-19 we are doing everything we can to ensure clinicians have access to key resources, ranging from N95 masks, PPEs, and testing kits, to NHSC funding to support workforce recruitment and retention, to technical support and emerging practices in telehealth. On the webinar you will hear from ACU staff & key partners about:

    • Policy and advocacy work with Congress to ensure adequate resources and funding to support underserved communities and support critical programs like the National Health Services Corps.
    • Taking advantage of the new telehealth rules including best practices and on the ground models.
    • Partner resources and direct support available to ACU members and network.
    • Resources for clinicians on the ground as they face human and personal challenges now and going forward, including moral injury.

    ACU is committed to working tirelessly to support all clinicians who are working to care the underserved in these critical times. We want to hear from you about what you need, what you’re seeing on the ground and what more we can do to support your work. If you have questions that you would like to have addressed during the webinar, please email Amanda Pears Kelly at

    As we navigate the days and weeks ahead, please know we are all in this together. We are honored to support you as you serve on the front lines of this pandemic.



    Thank you,

    The ACU Team

  • Exploring Cultural Competence and Humility in the Care of HIV Patients

    02/23/2020 - 03/23/2020; Online
    Additional Information

    This training is designed to help move organizations past cultural stereotypes and biases (e.g., based on race, sexual orientation, gender identity) to offer client-centered services with cultural humility. Participants will have a better understanding of identity and diversity as we explore the long history of identity in the context of serving populations living with and/or impacted by the HIV/AIDS epidemic.

    -Name factors that shape individual identity.
    -Examine and acknowledge where interpersonal dynamics of identity continues to impact health care for people living with HIV.
    -Develop tactical strategies for providing culturally responsive and humble care to address HIV health disparities and improve outcomes.Panelists:
    – Mardequs Harris, Senior Manager, Capacity Building Assistance, Southern AIDS Coalition- Jose Leon, Chief Medical Officer, National Center for Health in Public Housing


    Final Session

    Monday, March 23, 2020

    1:00pm – 2:00pm EDT

    Contact: Fide Pineda
    National Center for Health in Public Housing
  • Update for Rural Partners, Providers, and Communities on the Coronavirus Disease 2019 (COVID-19) Response

    03/23/2020; Online
    Additional Information

    The Centers for Disease Control and Prevention (CDC) will hold a webinar specifically for rural stakeholders on Monday, March 23rd.  The CDC’s Deputy Director for Infectious Diseases, Dr. Jay Butler, will share guidance with partners, public health practitioners, healthcare providers, and others working to protect the health of rural communities.  He will describe whtat the CDC knows at this point and what CDC is doing in response to this outbreak.  Time will be made for questions and answers.

    Date and Time:  Monday, March 23 at 1:00 pm ET

    Please email to submit questions in advance and indicate that questions are for the March 23rd call.

    This event will be recorded.  Questions not answered during the session may be sent to

  • Coronavirus and the HCH Community: Status Updates, Available Guidance, Local Preparations, and Outstanding Issues

    03/20/2020; Online
    Additional Information

    Friday, March 20: 12:30-2 p.m. ET | Presented by the National HCH Council

    The coronavirus outbreak is evolving rapidly, raising many concerns about the impact on people experiencing homelessness. As health care providers who work at the intersection of health and the homeless services system, the HCH community is in a unique position to care for an especially vulnerable population during an infectious disease outbreak.

    At this 90-minute webinar you will hear from HUD and CDC staff as well as HCH clinical and administrative leaders who will discuss the current status of the outbreak, the available guidance that is specific to homeless service venues, the preparations that homeless health care providers are making, and the myriad outstanding issues being identified.

  • NCTRC Webinar – Telehealth and COVID-19

    03/19/2020; Online
    Additional Information

    NCTRC Webinar – Telehealth and COVID-19

    Mar 19, 2020 11:00 AM in Pacific Time (US and Canada)

    A special webinar from the National Consortium of Telehealth Resource Centers.

    Hosting TRC: Great Plains Technical Resource and Assistance Center (gpTRAC)

    Presented by:

    Kerry Palakanis, DNP, APRN
    Executive Director Connect Care Operations
    Intermountain Healthcare

    Art Saavedra, MD/PhD, MBA
    Endowed Chair of Dermatology
    Chief of Ambulatory Strategy and Operations
    University of Virginia Health System

  • Part 2: Building a Culture of Trauma-Informed Care for Patients

    03/18/2020; Online
    Additional Information

    This webinar is pending for up to 1.5 prescribed credit hours by the American Academy of Family Physicians. The American Nurses Credentialing Center (ANCC) accepts AAFP CME toward its member continuing education requirements.

    March 18, 2020 at 2:00 pm ET

    Kevin Leacock

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit