NEW RESOURCE: CDC and FDA Recommendation to Pause Use of Johnson & Johnson COVID-19 Vaccine (Talking Points)

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Electronic Patient Engagement Vendor Discussion: COVID-19 Vaccine Communication: HITEQ and HealthTalk vendor discussion event (2021). View a brief presentation by HITEQ and HealthTalk followed by facilitated questions and discussion on their electronic patient engagement platform and the features within the platform that can assist federally qualified health centers with COVID vaccine communication and dissemination. Note that these sessions are not an endorsement of any specific vendor. These are an opportunity for health centers to hear about 3rd party vendors and get questions answered. More Details...

Electronic Patient Engagement Vendor Discussion: COVID-19 Vaccine Communication: HITEQ and CareMessage vendor discussion event (2021). View a brief presentation by HITEQ and CareMessage followed by facilitated questions and discussion on their electronic patient engagement platform and the features within the platform that can assist health centers with COVID vaccine communication and dissemination. Access resources, slides, and additional information from this session in the Links section below. Note that these sessions are not an endorsement of any specific vendor. These are an opportunity for health centers to hear about 3rd party vendors and get questions answered. More Details...

COVID-19 Vaccine:  Tips from your Community Health Worker (2021). COVID-19 vaccines are a critical tool to help stop the spread of disease and protect our communities. MHP Salud\'s Tips from your Community Health Worker resource for is designed for health workers supporting patients with Limited English Proficiency (LEP). The tips and resources aim to help health centers build vaccine confidence among the migrant and agricultural worker population and their families. More Details...

Bridging Patient Access: Best Practices for Community Health Workers (2021). As telehealth services continue to bridge patient access to health services, it is important for health centers to focus on best practices that ensure excellent delivery of care. Thisguideincludeshelpful information about telehealth service delivery, tips for providing good virtual care, and how Community Health Workers(CHWs)can engage in telehealth. More Details...

Promising Practices in Virtual Integrated Behavioral Health Care: Lessons from Community Health Centers during COVID-19; February 2021 (2021). With the rapid shift to telehealth services propelled by the COVID-19 pandemic, many community health centers had to rapidly transition to a mechanism of care delivery previously unknown and unfamiliar. Within a matter of days and weeks, health centers creatively found ways to transform workflows and approaches to care delivery to continue to provide care even if the patient was physically distant. This resource highlights promising practices in virtual integrated behavioral health care identified from community health centers. More Details...

Electronic Patient Engagement Tools: Adaptation for Use in COVID-19 Vaccination Rollout: Insights and tips from several patient engagement vendors (2021). Last fall, the HITEQ Center published an inventory describing many software tools that facilitate electronic patient engagement (EPE). The inventory detailed feedback from health center users of the EPE tools as well as information from the vendor about features and integration. As the health center workload has expanded to accommodate COVID-19 vaccination, the opportunity of EPE tools to address the needs of both health center and patients in this moment became apparent. HITEQ contacted the vendors included in the original inventory to gather supplemental information on how their products can be leveraged to support COVID-19 vaccine communication and distribution. Four EPE vendors responded. More Details...

COVID-19 Vaccine Communication: Electronic Patient Engagement Vendor Discussion: HITEQ and WELL Health vendor discussion event (2021). View a brief presentation by HITEQ and WELL Health followed by facilitated questions and discussion on their electronic patient engagement platform and the features within the platform that can assist health centers with COVID vaccine communication and dissemination. More Details...

Teledentistry During COVID-19: A promising practice (2021). This promising practice features Petaluma Health Center in CA. The health center implemented a teledentistry program during the COVID-19 pandemic. This promising practice shares their experience in ensuring continuity of oral health care through teledentistry. More Details...

Understanding Social Determinants of Health: Back to the Basics on the factors that impact health outcomes (2020). This webinar highlights its not just the care received in the clinic. In reality the health outcomes are impacted by services throughout the community. Community partnerships are essential to leverage the resources to meet needs. More Details...

Breaking the Cycle of Integenerational Diabetes Webinar: Webinar highlights strategies to address diabetes impacting multi-generational families (2021). This webinar highlights health center programs that reach into underserved communities to address diabetes care across generations More Details...

A Call for Reinforcements in Diabetes Care: Maximizing the Role of Non-Clinical Staff and Partners Publication: Issue brief and case studies highlightin promising practices for non-clinical staff with links to the community (2020). Successful diabetes care for vulnerable populations demands a multi-prong approach and support from a range of community resources to address SDOH. This report outlines promising practices utilizing interdisciplinary teams and community resources can support consumers’ self-management and in-turn More Details...

Telehealth Resource Library: Curated telehealth resources for health centers (2020). HITEQ is actively compiling a telehealth resource library for health centers, which houses actionable telehealth resources in the areas of telehealth technology, patient use of telehealth, provider use of telehealth, tele-behavioral health, and operationalizing telehealth more generally. This curated set of resources aims to assist health centers in accessing those resources that directly address current telehealth needs and challenges. More Details...

Supporting Implementation of Smoking Cessation Programs in Public Housing Primary Care Settings: Learning Collaborative (20; Session 2 11). During this learning collaborative health center staff learned about different aspects for implementation of smoking cessation programs. More Details...

Preparing Your Community for the Flu: Partnering with Health Providers to Prevent a Twindemic: Webinar (2020). During this webinar, the Healthcare Resilience Working Group discussed the initiatives that are currently taking place at a national level to prepare health center communities for flu season 2020 and how partnerships with public housing agencies and health care providers to prevent a twindemic between flu and COVID-19 among vulnerable populations is important during these unprecedented times. In this session, various health promotion resources were shared as well other resources for patients to use to successfully locate a flu vaccine provider. More Details...

Workforce Development and Retention of Community Health Workers Project (2020). There are many benefits to recruiting, hiring, and on-boarding a well-qualified individual for a Community Health Worker position. This report details the experience of Health Centers that have gone through the CHW hiring and recruiting process. It also provides insight on how CHWs have contributed to positive outcomes and success within Health Centers and patients. More Details...

Uniform Data System Analysis of Agricultural Worker Patients & Household Members, 2019 (2020). A brief visual overview of sociodemographic information about migratory and seasonal agricultural worker patients of Community & Migrant Health Centers. Based on the 2019 Uniform Data System More Details...

Telehealth for Supportive Housing Providers - CSH Three Part Telehealth Series: Guidance for Providers looking to adapt and are considering Billing for themselves (2020). In the COVID19 environment technology can be used as a complement to face-to-face services, and also as a service on its own. Technology options can be especially useful for people with depression or suffering from distress, and when there are difficulties in physically meeting with tenants. More Details...

Telehealth Basics for Supportive Housing Providers and their Health Center Partners - CSH Three Part Telehealth Series: Guidance for Providers Looking to Support Residents Getting Connected to Telehealth (2020). The public health emergency related to the COVID-19 pandemic has required the health care sector including Community Health Centers and supportive housing providers to work in new ways to support their service participants (i.e. health center patients who are also supportive housing tenants). This brief considers the basics regarding telehealth for collaborations between health centers and the supportive housing field to consider as they adapt to provide services in a manner that protects both the client and staff. More Details...

Supporting Tenants During COVID-19 Using Technology Based Strategies - CSH Three Part Telehealth Series: Tips for Using Technology to Support Tenants in Supportive Housing Tenants (2020). In Telehealth, the Technology can be used as a complement to face-to-face services, and also as a service on its own. Technology options can be especially useful for people with depression or suffering from distress, and when there are difficulties in physically meeting with tenants. This guide highlights the steps recommended for establishing your telehealth technology, connecting with residents and compliance with requirements such a HIPAA. More Details...

Serving Rural Patients with Telehealth: Resources and Tips for Federally Qualified Health Centers: A HITEQ telehealth publication (2020). With the challenges of provider shortages and lack of accessible facilities, telehealth presents an opportunity for health centers serving rural areas to expand health services, integrate primary care with subspecialty services, and improve care management.6 Telehealth provision in rural communities is particularly important and in-demand during the COVID-19 pandemic as many health centers have had to quickly transition to providing remote services. While telehealth has the potential to improve healthcare provision and access, many rural areas lack the reliable broadband connection and devices necessary for high-quality telehealth provision. More Details...

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.