Quick Finds: Workforce

Population Health Management Task Force National Learning Series 2024 (2024). Resource Type: Archived Webinar. Description: This national learning series, sponsored by HRSA, takes a deeper dive into issues related to HIV, Diabetes, and Chronic comorbid disease management, which all impact population health management. More Details...

Organizational Self-Care Assessment Tool: Fostering a Culture of Wellness Among Health Center Staff (2024). Resource Type: Archived Webinar. Description: Health Outreach Partners’ Organizational Self-Care Assessment Tool: Fostering a Culture of Wellness Among Health Center Staff webinar focuses on the importance of adopting organizational self-care practices in the health center setting. The training covers how the assessment tool can assess each organization’s employee wellness practices. Use the link here to access the tool. More Details...

Engaging Communities: The Crucial Role of Outreach in Rebuilding Public Health Trust: The Role of Outreach in Rebuilding Trust and Confidence in Public Health (2024). Resource Type: Archived Webinar. Description: This 60-minute training aims to inform health centers and other community-based organizations about the importance of outreach and how it can help reduce mistrust in public health. Health Outreach Partners examined strategies for collaborating with relevant partners to enhance their services in communities with special populations. More Details...

National Health Center Training and Technical Assistance (T/TA) Needs Assessment 2023 Listening Moments Summary Report (2024). Resource Type: Publication. Description: This short report summarizes the methodology and key findings based on over 350 individual health center staff responses More Details...

Health Centers Serving Veterans: The US Department of Veteran Affairs (VA) Graduate Medical Education (GME) Pilot (2024). Resource Type: Archived Webinar. Description: This webinar focuses on teaching as a vital component of the health center mission. It specifically addresses the opportunities available through the Mission 403 GME Pilot and explores whether these opportunities fit with the health center’s workforce plan. More Details...

Supporting Transitions from Medical Respite Care: Roles for Providers and Community Partners (2024). Resource Type: Archived Webinar. Description: Medical Respite Care (MRC), also known as Recuperative Care, is acute and post-acute care for people experiencing homelessness who are not ill enough to remain in a hospital but are too ill to recover on the streets. This model of care has grown rapidly in recent years, with more than 145 known programs nation-wide. As more communities develop and increase MRC services, so does the importance of building capacity to support consumers during their time in MRC and after discharge to housing, shelter, etc. This webinar highlighted opportunities for providers, community partners, and stakeholders to connect individuals transitioning out of MRC with resources and wrap-around services that they need. More Details...

2024 Regional Stream Forums Impact Report (2024). Resource Type: Publication. Description: The Regional Stream Forums 2024 Impact Report offers a review of each of the Forums including the conference program, participant demographics, conference sponsors, planning committee members and conference highlights.  More Details...

Health Center 2030: 5 Critical Skills for Leading the Digital Transformation (2024). Resource Type: Archived Webinar. Description: This webinar discusses 5 critical skills that will enable health centers to address current and emerging challenges. More Details...

Exploring the Six Domains of Health Workforce Equity - Session 2 (2024). Resource Type: Archived Webinar. Description: Join ACU's STAR² Center program as it presents expert faculty from the Fitzhugh Mullan Institute for Health Workforce Equity, at the George Washington University, for a dynamic webinar series that explores their cutting-edge research on the Six Domains of Health Workforce Equity. The second session addresses who the workforce serves, how they practice, and under what conditions they work. By exploring these various questions, participants will gain a better understanding of ways to improve workforce equity and ultimately support the complex needs of their health center clinical staff. More Details...

Chief Workforce Officer Core Competencies (2024). Resource Type: Publication. Description: The Association of Clinicians for the Underserved (ACU) STAR²; Center, in partnership with the National Association of Community Health Centers (NACHC), have updated the Chief Workforce Officer (CWO) Core Competencies to include Behavioral Examples. These Behavioral Examples provide actionable examples that outline the scope of the CWO role. While CWOs may go by different names, the role they play cannot be understated as it is crucial to have a strategic thinker at the leadership level that is solely focused on advancing workforce initiatives. This timely and relevant resource assists community health centers (CHCs) and primary care associations (PCAs) to recruit, hire, train, develop, and retain workforce leaders who are strategic, capable, and highly effective at meeting the complex needs of the CHC workforce. More Details...

Exploring the Six Domains of Health Workforce Equity - Session 1 (2024). Resource Type: Archived Webinar. Description: Join ACU's STAR² Center program as it presents expert faculty from the Fitzhugh Mullan Institute for Health Workforce Equity, at the George Washington University, for a dynamic webinar series that explores their cutting-edge research on the Six Domains of Health Workforce Equity. This first session of the series will explore research on who enters the workforce, how are they educated and trained, and where they practice. By exploring these various questions, participants will gain a better understanding of ways to improve workforce equity and ultimately support the complex needs of their health center clinical staff. More Details...

ACU STAR² Center Workforce Training & Technical Assistance Professional Development Series - Session 4 (2024). Resource Type: Archived Webinar. Description: Join ACU's STAR² Center and NEW Health University for the final session of the Workforce T/TA Professional Development series as we explore the key aspects of developing a health professions education and training (HP-ET) program. As health centers continue to face retention struggles, including high rates of turnover, it is critical that they start thinking about pathway development to support a 'grow your own' strategy. As a part of this session, NEW Health, a rural health center located in Washington state, will present on their health center's journey in becoming a leader in the space of HP-ET and workforce pathway development. This session will also address the importance of thinking beyond clinical positions when developing training programs and preparing the next generation of healthcare professionals. More Details...

Ditch the Pitch: Building Effective Messaging for Different Medical-Legal Partnership Audiences: Health Center MLP Planning, Implementation & Practice (PIP) Webinar Series (2024). Resource Type: Archived Webinar. Description: Learn how to unpack different health center MLP audiences and effectively communicate the benefits of MLP to each in ways that will matter to them. More Details...

Retention Planning: Build It and They Will Stay - Session 2 (2024). Resource Type: Archived Webinar. Description: Step into the forefront of retention excellence with the Association of Clinicians for the Underserved's (ACU) STAR² Center and 3RNET! Unveil the secrets to steadfast retention planning for health centers in this illuminating webinar series. In this second session, our expert speakers discussed flexible work schedules and dynamic career pathways as pivotal pillars in fostering loyalty and longevity among your workforce. More Details...

Crafting Effective Trainings to Strengthen the Health Center MLP Workforce: Health Center MLP Planning, Implementation & Practice (PIP) Webinar Series (2024). Resource Type: Archived Webinar. Description: Learn the types of trainings that should be a regular part of a health center's MLP practice, how to build effective MLP trainings for different audiences, and adult learning strategies. More Details...

Social and Structural Impacts on Diabetes and Comorbidities Management for AA and NH/PI Populations Learning Series: Module 4: Bridging Community and Clinic to Promote Diabetes Equity in South Asian Communities (2024). Resource Type: Micro-Learning. Description: The Association of Asian Pacific Community Health organizations (AAPCHO) chronic disease management programs, expertise, and national network in the AA and NH/PI community health center space, will feature research, community intervention strategies, and historical context for diabetes and other co-morbidities among AAs and NH/PIs. This self-paced learning series will feature modules that outline various social, political, and structural drivers of health for diabetes and comorbidities management. Modules will include case studies which promote resources, strategies, and interventions to support health center performance improvement and transformation efforts. This is module 4 and was recorded on June 5, 2024. More Details...

Diversifying the Health Center Workforce: Elevating Cultural Humility & Equitable Care - Session 2 (2024). Resource Type: Archived Webinar. Description: Join us for the second session of our webinar series, "Diversifying the Health Center Workforce: Elevating Cultural Humility & Equitable Care." This session will focus on the unique healthcare needs of migrant populations and LGBTQIA+ communities, and the importance of recruiting and retaining culturally competent clinical staff to address these needs effectively. More Details...

Diversifying the Health Center Workforce: Elevating Cultural Humility & Equitable Care - Session 1 (2024). Resource Type: Archived Webinar. Description: Join us for the first webinar in our series, "Diversifying the Health Center Workforce: Elevating Cultural Humility & Equitable Care." In this session, STAR² Center experts will lay the groundwork for understanding and applying Justice, Equity, Diversity, and Inclusion (JEDI) principles to health center workforce recruitment and retention efforts. More Details...

Retention Planning: Build It and They Will Stay - Session 1 (2024). Resource Type: Archived Webinar. Description: Step into the forefront of retention excellence with the Association of Clinicians for the Underserved’s (ACU) STAR² Center and 3RNET! Unveil the secrets to steadfast retention planning for health centers in this illuminating webinar series. In this first session, our expert speakers begin the conversation with an overview of mission alignment, competitive compensation structures, enticing benefits packages, and proactive preparation for employee onboarding to set teams up for retention success. More Details...

ACU STAR² Center Workforce Training & Technical Assistance Professional Development Series - Session 3 (2024). Resource Type: Archived Webinar. Description: Having an data-informed workforce plan is one of the core components of a high functioning health center workforce strategy and evidence-based career pathways for recruiting and retaining staff is an aspect of this component. In this session, expert guest faculty Steven Bennett delves into the concept of the 'compensatory selection process' and details how it can be employed as part of the recruitment process to ensure job-fit and part of the retention process by supporting the development of employees from a broad range of backgrounds. Attendees will learn strategies to implement this 'whole' person centered approach to the benefit both employers and employees. More Details...

Environmental Preparedness for Health Centers: HITEQ On the Horizon (2024). Resource Type: Archived Webinar. Description: Climate change-induced weather events such as heat waves, poor air quality, and flooding are increasing in frequency and intensity. Health centers are challenged to maintain their own health IT and operations, ensuring continuity of care for their patients, particularly individuals who are more likely to be impacted by climate change-related disasters. More Details...

The Health Of Asian Americans, Native Hawaiians, and Pacific Islanders Served at Health Centers: An Analysis of the 2022 Uniform Data System Report (2024). Resource Type: Publication. Description: This report was developed by Association of Asian Pacific Community Health Organizations using the 2022 Uniform Data System data from health centers to examine the current state of health center performance and provides recommendations for how health centers can improve. More Details...

Building a Trauma-Informed, People-Centered Organizational Culture that Supports a Resilient Workforce (2024). Resource Type: Archived Webinar. Description: Join experts from the Association of Clinicians for the Underserved (ACU) STAR² Center program as we explore what it means to be a trauma-informed organization. The health center workforce continues to face overwhelming challenges such as burnout, moral injury and moral distress, compassion fatigue, inequitable workplace structures and operations, toxic workplace cultures, turnover, a decrease in the size of the healthcare workforce, and the residual traumatic effects of the COVID-19 pandemic. While complicated, addressing these challenges is not insurmountable. Building a trauma-informed workplace that prioritizes a culture of wellness is one of the key steps to supporting a resilient workforce. More Details...

Addressing Maternal Health Disparities Utilizing an Advanced Team-Based Care Model (2024). Resource Type: Archived Webinar. Description: Addressing Maternal Health Disparities Utilizing an Advanced Team-Based Care Model Wednesday, May 8, 2024 3:00pm-4:00pm ET / 12:00pm-1:00pm PT Expert panelists will discuss an advanced model of team-based care that can be used for addressing maternal health disparities. The panelists will dive into the application of team-based care strategies and the roles within the interdisciplinary team including the primary care provider, certified nurse midwife, registered nurse, behavioral health, and more. More Details...

Addressing Maternal Health Disparities Utilizing an Advanced Team-Based Care Model (2024). Resource Type: Archived Webinar. Description: Addressing Maternal Health Disparities Utilizing an Advanced Team-Based Care Model Wednesday, May 8, 2024 3:00pm-4:00pm ET / 12:00pm-1:00pm PT Expert panelists will discuss an advanced model of team-based care that can be used for addressing maternal health disparities. The panelists will dive into the application of team-based care strategies and the roles within the interdisciplinary team including the primary care provider, certified nurse midwife, registered nurse, behavioral health, and more. More Details...

Advancing Equity: Community Health Workers' Role in Enhancing Breast Cancer Screenings and Linkage to Care (2024). Resource Type: Archived Webinar. Description: Join NNCC to explore breast cancer disparities & their impact on different communities. Discover the crucial role of Community Health Workers (CHWs) in bridging gaps & facilitating screenings & care. Learn practical strategies & best practices to implement CHW programs effectively within your practice. Additionally, find out how engaging community partnerships & collaborations can lead to holistic care solutions. Attending gives you valuable insights, actionable strategies, & real-world advice to enhance your approach to breast cancer screenings & care in your health center. More Details...

"Integrated Care for AA and NH/PI Youth Patients" Webinar (2024). Resource Type: Archived Webinar. Description: On Thursday, May 2, AAPCHO convened a webinar detailing the essential role of Community Health Workers (CHWs) in providing youth services. Speakers shared about building trust and delivering culturally-responsive and identity-affirming care strategies through cultural farming practices, traditional arts, and peer outreach to ensure that youth have access to care. Listen to the Recording: https://bit.ly/3QyAd1T Webinar Slides: https://bit.ly/youthwebinar2024 Transcript PDF: https://bit.ly/4bfF94o Transcript Plaintext: https://bit.ly/3y80RZo More Details...

Assessing Bilingual Staff Competency Tool (2024). Resource Type: Publication. Description: The National Center for Farmworker Health (NCFH) is proud to release our Bilingual Staff Competency tool which provides steps with tips and guidance for assessing the bilingual competency of health center staff to minimize language barriers in healthcare settings. More Details...

ACU STAR2 Center Workforce Training & Technical Assistance Professional Development Series - Session 2 (2024). Resource Type: Archived Webinar. Description: Join ACU's STAR Center for an interactive session focused on supporting workforce well-being and developing an organizational culture of wellness. As rates of burnout, compassion fatigue, moral distress, and more continue to rise, it is imperative that health center leadership invest in and implement organizational changes that directly address the well-being needs of their workforce. Without a workforce, there is no health center, and without a healthy and engaged workforce, health centers will continue to lose mission-driven, highly skilled professionals. Turnover not only impacts a health center's operations and the satisfaction of employees, but also the services it is able to provide patients and the community. This session will view well-being from four key areas of need: financial, emotional, physical, and communication. It will provide tools and actionable strategies health centers can use to improve staff well-being and build an organizational culture that is people-centered. Regardless of position or role, we all deserve to work in a safe and supportive environment that meets our needs and sees us as individuals. More Details...

Clinical Workforce Development Fall 2023 Webinar Repository: English and Spanish Versions Available (2024). Resource Type: Publication. Description: The following publications present a summary of the NTTAP Fall 2023 activities and findings from an analysis of activities presenting relevant and pertinent information on clinical workforce development More Details...

Umu Talk Podcast Episode 1: Pacific Pathways: Bridging Mental Health Gaps for Native Hawaiians & Pacific Islanders in Alaska (2024). Resource Type: Podcast. Description: The National Association of Pasifika Organizations (NAOPO) and Association of Asian Pacific Community Health Organizations (AAPCHO) is excited to release "Umu Talk." This podcast highlights the lived experiences of Native Hawaiian and Pacific Islander (NH/PI) community health workers (CHWs) and partners. Each episode features talk story interviews with NH/PI community members to destigmatize mental health topics while providing support and improving advocacy for our community. More Details...

Creativity & Wellbeing: A Harmonious Union to Improve Health Centers' Organizational Culture of Employee Wellbeing - Session 2 (2024). Resource Type: Archived Webinar. Description: Join the Association of Clinicians for the Underserved (ACU) STAR² Center and the National Association of Community Health Centers (NACHC) for a two-part webinar series exploring the role creativity plays in advancing employee well-being at health centers. The inclusion of art and other creative endeavors in the workplace can serve as a respite for the ongoing mental health struggles – such as moral distress, moral injury, and compassion fatigue – that remain prevalent among health center staff. This webinar series will explore the intersection of art and healing as a key aspect of building a resilient, empowered, and engaged workforce. It will also provide firsthand accounts from various health centers that embraced creativity as a key part of their organization’s culture of wellbeing. Engage your creative spirit! More Details...

ACU STAR2; Center Workforce Training & Technical Assistance Professional Development Series -- Session 1 (2024). Resource Type: Archived Webinar. Description: Join ACU's STAR2 Center for an interactive session focused on comprehensive workforce planning for health centers. This session will equip participants with the knowledge and tools to develop and implement a Comprehensive Workforce Plan (CWP) tailored to their health center's unique context. Effective workforce planning strategies are crucial for health center success and sustainability. More Details...

Health Center Partnerships to Support Nutrition and Physical Activity for Children and Adolescents (2024). Resource Type: Archived Webinar. Description: Early experiences and choices have a profound impact on lifelong health. It is crucial to cultivate healthy habits during childhood and adolescence in order to maintain a healthy lifestyle, promote physical and cognitive development, enhance resilience, and reduce the risk of chronic diseases. However, children and adolescents often encounter obstacles in managing their health and lifestyle choices due to environmental factors, educational and social influences, and limited autonomy. NNCC introduced and discussed tools and resources for health care professionals/CHWs working in health center settings and the community. More Details...

Advancing Equity: Community Health Workers' Role in Enhancing Breast Cancer Screenings and Linkage to Care (2024). Resource Type: Archived Webinar. Description: This webinar explored breast cancer disparities and their impact on different communities. Health centers play a critical role in providing comprehensive care, especially in tackling disparities in breast cancer screenings and care among underserved communities. Viewers will discover how Community Health Workers (CHWs) can bridge gaps and facilitate screenings and care. Learn practical strategies and best practices to implement CHW programs within your practice effectively. More Details...

Creativity and Wellbeing: A Harmonious Union to Improve Health Centers' Organizational Culture of Employee Wellbeing - Session 1 (2024). Resource Type: Archived Webinar. Description: Join the Association of Clinicians for the Underserved (ACU) STAR2; Center and the National Association of Community Health Centers (NACHC) for a two-part webinar series exploring the role creativity plays in advancing employee well-being at health centers. The inclusion of art and other creative endeavors in the workplace can serve as a respite for the ongoing mental health struggles - such as moral distress, moral injury, and compassion fatigue - that remain prevalent among health center staff. This webinar series will explore the intersection of art and healing as a key aspect of building a resilient, empowered, and engaged workforce. It will also provide firsthand accounts from various health centers that embraced creativity as a key part of their organization’s culture of wellbeing. Engage your creative spirit! More Details...

Employee-Focused Career Pathways: Supporting the Full Scope of Talent in the Mental Health Workforce (2024). Resource Type: Archived Webinar. Description: When thinking about the mental health workforce, the titles of "therapist," "counselor," or "case manager" usually come to mind, but the skills and training of these professionals extends far beyond the therapeutic setting. Building career pathways for the mental health workforce -- both within the Behavioral Health Department and beyond -- not only supports your health center's retention strategies, but also helps to develop an engaged and satisfied workforce. This webinar will provide you with knowledge, tips, and tools to help you think about starting or expanding the career pathway opportunities provided at your health center. With a specific focus on the mental health workforce, you will also learn more about the role of behavioral health providers and their multifaceted skills. Join the Association of Clinicians for the Underserved (ACU) and its STAR2 Center team to learn more about the advancement opportunities that attract and retain mission-driven mental health practitioners and support staff. More Details...

Building Bridges: Health Center Strategies for Maintaining Relationships with Growers, Contractors, and Employers (2024). Resource Type: Publication. Description: NCFH developed this publication to provide strategies, specifically for health centers, for maintaining relationships with growers, contractors, and employers that employ Migratory and Seasonal Agricultural Workers (MSAWs). More Details...

Implementing Staff Satisfaction Surveys Infographic (2023). Resource Type: Publication. Description: This STAR² Center infographic is designed to support health center teams as they focus on staff resiliency, wellness, satisfaction, and engagement by guiding teams through the process of conducting staff satisfaction surveys.  More Details...

Training the Next Generation: Best Practices for Gaining Leadership Support and Implementation Planning (2023). Resource Type: Archived Webinar. Description: Join Community Health Center, Inc.’s National Health Center Training and Technical Assistance Partners (NTTAP) and the Northwest Regional Primary Care Association (NWRPCA) to gain foundational knowledge for building your health center’s health professions education and training (HP-ET) programs! Expert panelists will discuss best practices and tools for gaining support from leadership, stakeholder analysis, and implementation planning. This webinar will build off of the previously recorded Training the Next Generation: Investing in Workforce Training webinar from April 2023. If you were not able to attend or would like a refresher, we welcome you to watch the recording! More Details...

Farmworker Health Network (FHN) Key Resources 2023 (PDF) (2023). Resource Type: Publication. Description: The Farmworker Health Network (FHN) is committed to supporting the development of leadership within Community and Migrant Health Centers and increasing access to care for the farmworker population. This document is a series of resources collected from FHN partners. More Details...

Farmworker Health Network (FHN) Key Resources 2023 (2023). Resource Type: Publication. Description: The Farmworker Health Network (FHN) is committed to supporting the development of leadership within Community and Migrant Health Centers and increasing access to care for the farmworker population. This document is a series of resources collected from FHN partners. More Details...

Compensation Wellness & Equity: An Employe's Responsibility to Ensure Fair Wages and Financial Stability for All (2023). Resource Type: Archived Webinar. Description: Staff wellness is critical to reducing turnover; and providing adequate compensation, especially taking into consideration recent inflation and housing challenges is inextricably linked to said staff wellness. An environment that fosters wellness is essential to recruiting and retaining new and existing staff. This webinar will discuss promoting staff wellness through adequate, appropriate, and transparent compensation including benefits and “thriving” wages. More Details...

Thriving Together Series: Difficult Conversations and Well-Being (2023). Resource Type: Publication. Description: This George Mason University resource shares strategies for difficult conversations, and maintaining well-being in the workplace. More Details...

Empowering Comprehensive Care: Recruiting & Retaining the Integrated Care Team - Session 2 (2023). Resource Type: Archived Webinar. Description: Health centers play a vital role in offering holistic care to patients, including and beyond medical treatment, to encompass a diverse range of services. This second session in a two-part webinar series, hosted by the Association of Clinicians for the Underserved (ACU) STAR² Center, features a presentation from fellow National Training & Technical Assistance Partner (NTTAP) the National Center for Medical Legal Partnership (NCMLP). More Details...

Successful Steps for Holistic Integration of Mental and Behavioral Health in Primary Care Learning Collaborative: Part Four (2023). Resource Type: In-Person Training. Description: Session 4 or 4 delves into various quality improvement techniques. Participants learned how to apply the Plan-Do-Study-Act (PDSA) cycle effectively to bring about meaningful change within their healthcare settings. Practical tools and real-world examples guided participants in identifying areas for improvement and implementing evidence-based strategies. More Details...

Building a Resilient & Trauma-Informed Workforce Factsheet (2023). Resource Type: Publication. Description: It is critical that health centers understand the importance of developing a trauma-informed organization that prioritizes staff well-being and resilience. This fact sheet asks “what does it mean to be trauma-informed” and explains the concept of resilience, both individual and organizational. It details how health centers can operate in a “new normal” to support staff well-being after experiencing the acute and prolonged trauma of COVID-19 pandemic and other national and global struggles. More Details...

Preparedness for Emergencies and Environmental Impacts on Health of Public Housing Residents - Webinar Series: Session 2 (2023). Resource Type: Online Self-Paced Learning Modules. Description: The health community recognizes the climate crisis as an existential threat to humanity and human health, requiring immediate and effective action across all sectors. Health centers are the first point of contact intended to provide comprehensive and coordinated health services and contribute to both climate change adaptation and mitigation via preventive health measures and integrated health services. This webinar series, presented by NNCC and NCHPH, will explore health hazard exposures and their impacts on the health of vulnerable populations. They will identify adaptation strategies to counteract the effects of climate change on high-risk populations. More Details...

Empowering Comprehensive Care: Recruiting & Retaining the Integrated Care Team - Session 1 (2023). Resource Type: Archived Webinar. Description: Health centers play a vital role in offering holistic care to patients, including and beyond medical treatment, to encompass a diverse range of services. This first session in a two-part webinar series, hosted by the Association of Clinicians for the Underserved (ACU) STAR² Center, features a presentation from fellow National Training & Technical Assistance Partner (NTTAP) the National Network for Oral Health Access (NNOHA). More Details...

Increasing Access to Comprehensive Care: The Crucial Role of the Community Health Worker (2023). Resource Type: Archived Webinar. Description: Join us as we explore the crucial role of Community Health Workers (CHWs) and peer navigators within the clinical care team, exploring their impact on increasing access to comprehensive care. Explore case studies, reimbursement models, and the vital contributions of CHWs in improving patient outcomes from addressing social determinants of health and basic needs to fostering patient engagement. Participants will leave with knowledge on enhancing patient care strategies through CHWs and contributing to a skilled, inclusive healthcare workforce. More Details...