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Quick Finds: Workforce

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Introduction. Use this page to quickly find all resources from the Clearinghouse database on Workforce.

Background. Workforce resources cover issues including Development and Training, Leadership, and Recruitment and Retention.

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Results for: Topic Area = Workforce

Displaying records 1 through 50 of 311.

Excelling in Your Role as a Health Center Leader (2022). Resource Type: eLearning modules. Description: This 4-part series provides the essential skills and tools needed to be an effective leader and not just “the boss.” Learn how to motivate employees and how to manage relationships. Learn the keys to effective communication, become a listening leader, and how to develop a culture ripe for curiosity and innovation. More Details...

Perspectives from the Field: Retaining Medical Assistants and Dental Assistants (2022). Resource Type: Publication. Description: This publication was prepared by Ann Loeffler, MSPH, PMP, for the ACU STAR² Center following a series of focus groups exploring Medical Assistant and Dental Assistant attrition in health centers. More Details...

Communicating Across Generations: Managing generational conflict in the workplace (2022). Resource Type: Archived Webinar. Description: Many workplaces have staff representing three, four, or even five different generations working together. But do generational differences lead to conflicts amongst staff? How should we communicate across generations? More Details...

NACHC 2021 PCA Assessment Summary (2022). Resource Type: Publication. Description: The 2021 PCA Assessment provides a comprehensive overview of primary issues affecting health centers and their patients. NACHC received assessment results from 51 out of 52 PCAs, including 49 states, District of Columbia, and Puerto Rico. These results are official as of August 2021. More Details...

Serving Veterans in Health Centers: A Compendium of Success Stories (2022). Resource Type: Publication. Description: These ten success stories from around country share how health centers are successfully supporting the unique needs of local military veterans. From oral health care and care coordination to housing and outreach to the VA, these stories capture the ingenuity, advocacy and passion of local health centers giving back to Veterans. More Details...

Human Resources (HR) Issue Brief: Employee Freedoms in the Health Center Workplace (2022). Resource Type: Publication. Description: This Issue Brief examines employee freedoms in the health center workplace. It summarizes the relevant legal issues that must be considered when establishing policies relating to employee freedoms in the workplace. More Details...

Servant Leadership 101 (2022). Resource Type: eLearning. Description: This module is meant to provide a basic understanding of the background and advantages of servant leadership, and to illustrate to health center leaders, at all levels of the organization, the benefits of a serving mindset for ensuring the success of their teams. Learners will discover the role servant leadership has in encouraging innovation and tending to the well-being of employees and in turn, their patients. More Details...

NACHC’s “Workplace Well-Being” Self-Paced Modules (2022). Resource Type: eLearning . Description: This 4-part series explores how to foster mind, body, and sense of purpose in individuals, teams, and organizations for a more resilient workforce and improved well-being in the workplace. More Details...

Finding Your Passion at Work (2022). Resource Type: eLearning. Description: This module will explain how to rekindle or find new passion in your work. It emphasizes the importance of being mission driven and passionate about what you do, knowing your ambitions, and adopting a positive attitude, leading to improved satisfaction and engagement in your work. More Details...

The Emotional Toll of Caring for Others: A Factsheet on Supporting Staff Mental Health Through Compensation Equity and Inclusive Benefits (2022). Resource Type: Publication. Description: One of the most crucial roles health center leadership plays is taking care of the wellbeing and mental health of all staff, including their own. While mental health challenges among the healthcare workforce is not a new phenomenon, the COVID-19 pandemic and other societal and traumatic events only served to further exacerbate the problem. More Details...

Using Health IT and EHRs to Address the Burden Providers Experience: Takeaways for primary care safety net settings including federally qualified health centers and look-alikes. June 2022. (2022). Resource Type: Publication. Description: Providers are burnt out and most expect it to get worse. Burnout is typically defined as a psychological response to job stressors characterized by emotional exhaustion, detachment, and a sense of ineffectiveness. Investigations of burnout in primary care have usually focused on factors associated with burnout among individual clinicians. But, it may be more useful to think about organizational-level burnout, which can shift the focus from individual responsibility to organizational solutions. More Details...

Abt Conversations: What Does the Future of Community Health Centers Hold? (2022). Resource Type: Podcast. Description: Community health centers provide essential healthcare to people who are uninsured or underinsured. Increasingly, these health centers are offering additional critical services like dental and mental health care, and the question of how we support and enhance these resources is becoming more pressing. More Details...

Health Center Program 101 (2022). Resource Type: eLearning. Description: This eLearning program offers learners a self-paced, asynchronous course divided into five modules that provides a comprehensive overview of HRSA’s Health Center Program. More Details...

“Acting on Social Determinants of Health Screening Data to Address Barriers to Health” Webinar (2022). Resource Type: Archived Webinar. Description: AAPCHO, Health Outreach Partners (HOP), MHP Salud, and National Health Care for the Homeless Council (NHCHC) hosted a HRSA-sponsored webinar to explore strategies to screen special and vulnerable populations for social determinants of health (SDOH) and build effective practices to begin addressing SDOH through outreach and enabling services (ES). More Details...

Achieving Mindfulness at Work (2022). Resource Type: Micro-Learning. Description: This module is intended to provide basic information on being mindful and how it can impact satisfaction and productivity at work. In this lesson, learners will understand the reality and problem of partial attention, learn what mindfulness is, and how to apply it at work. Estimated Length: 10-12 minutes More Details...

Best Practices for Adapting to the Remote and Hybrid Workforce in Team-Based Care (2022). Resource Type: Publication. Description: Telehealth and remote work are going to continue to be a “way of life” even after the continuing COVID-19 pandemic is over. This less traditional setting allows health center leadership to be creative in recruiting and retaining staff to meet their organization’s needs. These new settings also require new approaches to supporting staff engagement. More Details...

Impact of COVID-19 On Public Housing Primary Care (PHPC) Health Center Patients and Operations (2022). Resource Type: Publication. Description: This publication by NCHPH highlights findings from a survey distributed to public housing residents assessing the effects that COVID-19 has had on Public Housing Primary Care (PHPC) patients and health center operations. More Details...

Healthy Together: A Toolkit for Health Center Collaborations with HUD Assisted Housing and Community-Based Organizations (2022). Resource Type: Toolkit. Description: This toolkit by NCHPH and NNCC provides information and resources for health center staff to partner and collaborate more effectively with their local housing authorities and with other providers serving residents of public housing and other low-income housing. More Details...

The COVID-19 Pandemic and the Health Center Workforce: Challenges and Solutions (2022). Resource Type: Archived Webinar. Description: Despite increasing demand for health care services, health centers indicate a critical shortage of staff necessary to meet that demand. Burnout, stress, depression, etc. have eroded our healthy workforce. This Facebook Live session discussed workforce challenges and how to navigate these challenges. More Details...

Establishing an Administrative Fellowship Program: A Practical Toolkit to Support and Develop Future Community Health Center Leaders (2022). Resource Type: Toolkit. Description: This toolkit provides an overview of administrative fellowships, items to consider prior to implementation and practical tools to recruit, train and place Fellows into permanent roles in a health center. Administrative Fellowship programs offer a pipeline for administrative and operations leaders who come from a health systems, health management and advanced administration background. More Details...

Healing Hands: Celebrating Health Center Nurses (2022). Resource Type: Archived Webinar. Description: This webinar focuses on strategies to support professional growth and care team well-being with special focus on the role of nurse leaders. More Details...

Social Determinants of Health Lessons Learned, Challenges, and Barriers: A Resource for Health Centers, Vol. 2 (2022). Resource Type: Publication. Description: The Association of Asian Pacific Community Health Organizations (AAPCHO), Health Outreach Partners (HOP), MHP Salud, and National Health Care for the Homeless Council (NHCHC), four HRSA-funded National Training and Technical Assistance Partner organizations, released a report on lessons learned, challenges, barriers, and impact stories shared from the (4) sessions of the “Screening Methods and Strategies for Using Data on Outreach and Enabling Services to Address Social Determinants of Health” Learning Collaborative. This Learning Collaborative explored strategies to screen special and vulnerable populations for social determinants of health (SDOH) and successfully utilize data to build effective practices to begin addressing SDOH through outreach and enabling services. With these lessons learned, AAPCHO, HOP, MHP Salud, and NHCHC will continue this work with a webinar and successive learning collaborative in 2022-2023. More Details...

Quality Improvement Strategies for LTBI Screening, Testing, and Treatment in AA and NH/PI-serving Health Centers: EHR Template Development Learning Collaborative – June 2022 (2022). Resource Type: Publication. Description: The Tuberculosis Elimination Alliance held a learning collaborative, funded by the Centers for Disease Control & Prevention and the Health Resources & Services Administration, in February 2022. In the learning collaborative, health center clinicians and/or enabling services providers explore quality improvement strategies for latent tuberculosis infection (LTBI) screening, testing, and treatment on electronic health record (EHR) template development. The learning collaborative goals included the development EHR templates, education on the 12-dose regimen, guidance on TB as a national clinical quality measure, and training for clinical and enabling services providers who focus on LTBI screening, testing, and treatment. More Details...

Advancing Health Center Retention & Recruitment through HP-ET – Salud Family Health (2022). Resource Type: Archived Webinar. Description: Join ACU’s STAR² Center for “Advancing Health Center Retention & Recruitment through HP-ET,” the final installment of our three-webinar series on building HP-ET programs at health centers. This webinar is a one-hour discussion on the challenges, solutions, and benefits of building an HP-ET program at your health center. More Details...

Self-Care for the Health Center Workforce (2022). Resource Type: Publication. Description: This publication aims to be a starting point for health center leadership and staff needing to better understand different techniques, tools, and practices for self-care and a guide to create systemic changes to support them. More Details...

Advancing Health Center Retention & Recruitment through HP-ET (2022). Resource Type: Archived Webinar. Description: Interested in creating or expanding a Health Professions Education & Training (HPET) program at your health center? Are you looking for a way to ramp up your recruiting of clinical care providers by partnering with teaching and training programs? Then join ACU’s STAR² Center on for “Advancing Health Center Retention & Recruitment through HP-ET,” Part Two of our three-webinar series on building HPET programs at health centers. Hear from NEW Health, a community health center located in rural northeast Washington State, serving rural and frontier communities who, as a result of implementing a strategic workforce initiative, has more qualified applicants than they can hire! More Details...

National Health Center Training and Technical Assistance Needs Assessment (2022). Resource Type: Publication. Description: This report summarizes the key findings of the national training and technical assistance needs assessment fielded to all health centers August-October 2021. Response rate was 36% of all health centers and close to 1500 individual staff responses. More Details...

Developing MSW Field Education Partnerships: A Guide for Community Health Centers (2022). Resource Type: Archived Webinar. Description: This guide serves as a resource for Directors of community health centers (CHCs) who are seeking to develop and enhance field training or internship partnerships with accredited Master of Social Work (MSW) programs in California. More Details...

Health Center Partnerships for HPET Development (2022). Resource Type: Archived Webinar. Description: Interested in creating or expanding a Health Professions Education & Training (HPET) program at your health center? Are you looking for a way to ramp up your recruiting of clinical care providers by partnering with teaching and training programs? Then join ACU’s STAR² Center for “Health Center Partnerships for Pathway Development,” part of our webinar series on building HPET programs at health centers. More Details...

Training the Next Generation within Primary Care (2022). Resource Type: Archived Webinar. Description: This webinar discussed the various avenues of workforce development including: • training non-clinical roles • the value of an administrative fellowship • the key questions to ask before establishing a fellowship at your agency The discussion referenced CHC Chief Operating Officer Meredith Johnson and CHC Project Manager Megan Coffinbargar’s publication “Establishing an Administrative Fellowship Program: A Practical Toolkit to Support and Develop Future Community Health Center Leaders” for the National Association of Community Health Centers (NACHC). More Details...

Strategies to Provide Productive Feedback to Your Employees (2022). Resource Type: Archived Webinar. Description: Part of being a manager is developing and coaching your team members. To be effective in your role proper communication is critical. Providing feedback is the process of communicating a reaction to your employees performance or behavior. During this webinar, presented on May 26, 2022, people expert, April Lewis, will provide strategies for managers to give positive and productive feedback to their team members. More Details...

Chiropractors as part of Health Center Teams (2022). Resource Type: Archived Webinar. Description: This webinar discussed the value of chiropractic treatment as a primary care intervention. Our panelists discussed the role of chiropractic specialists in the primary care team and reviewed the integration of chiropractic services. More Details...

Five Strategies to Help Health Centers Protect Against Staff Burnout (2022). Resource Type: Publication. Description: NCFH created this visual resource to assist health centers in their efforts to enable and support a resilient workforce. More Details...

Strategic Planning for Health Professions Training (2022). Resource Type: Archived Webinar. Description: This webinar helps attendees explore the Who, What, When, Where, Why, and How of developing a strategic workforce plan for health professions education & training (HPET). It provides concrete steps CHCs can take, regardless of where they are in developing HPET initiatives. More Details...

Identifying, Classifying & Reporting H-2A Workers in the UDS (Uniform Data System) (2022). Resource Type: Publication. Description: NCFH created this publication to assist health center staff in understanding the key differences between H-2A and H-2B visa programs and how to accurately identify and report H-2A workers in the UDS. More Details...

Five Strategies to Help Health Centers Protect Against Staff Burnout (2022). Resource Type: Publication. Description: NCFH created this visual resource to assist health centers in their efforts to enable and support a resilient workforce. More Details...

NTTAP Webinar: Health Professions Student Training (2022). Resource Type: Archived Webinar. Description: This webinar discussed best practices for health centers to train the next generation as they welcome students back to their clinics. This webinar addressed student training for RN students, how your organization can support capstone projects, and academic partnerships to bolster these efforts. More Details...

The SDOH Academy Innovations Showcase Competition: Closing Webinar (2022). Resource Type: Archived Webinar. Description: The SDOH Academy Innovations Showcase Competition is an interactive training opportunity that incorporates an element of competition for health centers to showcase their innovations. A unique opportunity for health center staff and stakeholders to not only shape the narrative about their innovative work to address the SDOHs but also a way to inform a national audience on how they have been successful in addressing any of the following core competencies. More Details...

Building Resiliency: Mindful Stress Management (2022). Resource Type: Archived Webinar. Description: This is part three of three Mini Resilience Skill-Building Sessions that took place in 2022. At each drop-in session, an empirically-supported mindfulness and resilience-building strategy was introduced by an expert in the field. In this session, participants had the opportunity to learn from Rebecca Bromberg, MBA, RYT, Principal Consultant and Founder of Sole Clarity, who discussed how to manage and transcend stress. Participants also practiced an activity designed to support wellbeing. Additional resources and practices were also provided during the session More Details...

Comprehensive Care: Listening Sessions (2022). Resource Type: Archived Webinar. Description: This webinar discussed strategic initiatives to engage staff across all disciplines in listening sessions and how to utilize this discipline based feedback to create actionable projects to improve discipline specific work flows. More Details...

NTTAP Webinar: Integrating HIV Education (2022). Resource Type: Archived Webinar. Description: This webinar discussed how to educate Nurse Practitioners who have completed Community Health Center. Inc’s NP Residency or NPs who have significant experience as a Primary Care Provider on the integration of specialty care for key populations, including: • HIV care • Hepatitis C management • Medication-assisted treatment for opioid use and other substance use disorders • Sexually transmitted disease (STI) screening and management • Lesbian, Gay, Bisexual, Transgender, Questioning, Intersex, Asexual (LGBTQIA+) health, including hormone replacement therapy and gender affirming care. More Details...

Health Center Leadership’s Role in Team Building and Stress Management for a Resilient Workforce (2022). Resource Type: Archived Webinar. Description: As health center teams grapple with ongoing and overlapping stressors contributing to burnout at the individual level, leaders must provide the structural support to build resilient teams and take a top-down approach to stress management, relieving the burden of action on individual staff to engage in self-care. More Details...

NTTAP Webinar: Assessing Health Center Readiness to Train Health Professionals (2022). Resource Type: Archived Webinar. Description: This webinar discussed how to use the Readiness to Train Assessment Tool (RTAT™), developed by HRSA-funded National Training and Technical Assistance Partners (NTTAP) at Community Health Center, Inc., to support health centers’ strategic workforce planning through the lens of health professions training (HPT). More Details...

Addressing Health Care Challenges for Migrant Farmworkers (2022). Resource Type: Archived Webinar. Description: Today in the Golden State, farmworkers encounter numerous risks to their health and increased barriers to care before, during, and after migration. Health centers play a crucial role in addressing disparities in accessing COVID-19 services, education, and resources in special and vulnerable communities. Health centers that serve migrant farmworker and their families face unique challenges. Mobility results in poor continuity of care, and the health issues that fact migrant farmworkers and other mobile underserved populations are often magnified or compounded by their migratory lifestyle. In this webinar, we provide examples, tools, and best practices to help health centers better integrate health center teams (e.g., providers and community health workers) and external partnerships (e.g., community-based organizations and local government). More Details...

“Growing Your Own” Medical Assistant Workforce (2022). Resource Type: Archived Webinar. Description: This session highlights two health center leaders who took proactive approaches and capitalized on the growing momentum to create internal MA training and career ladders. In addition, you will walk away from this session with tangible next steps by learning about CPCA’s Medical Assistant Development Toolkit for Clinical Managers and Supervisors. More Details...

Facility Needs and Financing Opportunities for Teaching Health Centers - Webinar (2022). Resource Type: Archived Webinar. Description: Learn more about the facility needs and various sources of funding available to teaching health centers, including federal development grants. The webinar will be co-presented by the CEO of a health center that has implemented a primary care residency training program at its facility. More Details...

Diabetes Management and Oral Health (2022). Resource Type: Publication. Description: The harsh working conditions can place MSAWs at higher risk for health complications as they are most likely to skip meals and take medication at prescribed times when working long shifts.1 Besides lack of health insurance, linguistic barriers, and lack of time for general medical care, MSAWs face a lack of dental insurance and dental care, which can lead to deteriorating oral health. Dental disease is one of the most common and preventable diseases but is not always the priority of patients managing diabetes More Details...

Developing a Postdoctoral Psychology Residency Program in Your Community Health Center (2022). Resource Type: Archived Webinar. Description: Two years later, we continue to witness the pandemic’s toll on mental health – and a sustained increased demand for mental health services. Behavioral health care providers who are experienced in integrated care settings are needed now more than ever. Join this webinar to learn how your health center can establish its own postdoctoral clinical psychology residency program. This webinar will address considerations such as program structure, design, curriculum, the supervisor’s role, required resources, and the benefits of sponsoring an in-house formal postdoctoral clinical psychology residency training program. More Details...

Creating an Organizational Culture of Resilience to Manage Stress and Burnout in Health Center Teams (2022). Resource Type: Archived Webinar. Description: Studies show that in an integrated, team-based environment, just one burned-out staff member can disrupt team dynamics. But even in times of high stress, health center staff are more likely to be engaged and satisfied with their jobs if given the tools they need to succeed, in an organization that fosters resiliency. More Details...

Leading with Optimism in Challenging Times (2022). Resource Type: Archived Webinar. Description: Based on the works of positive psychology researcher, Shawn Achor and taught in Harvard’s famed happiness course and to companies worldwide, The Happiness Advantage provides a sustainable approach to increasing optimism and resilience, reducing stress, and enhancing productivity at the individual, team, and organization level. More Details...

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This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.