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Introduction. Use this page to quickly find all resources from the Clearinghouse database on Workforce.

Background. Workforce resources cover issues including Development and Training, Leadership, and Recruitment and Retention.

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Results for: Topic Area = Workforce

Displaying records 1 through 50 of 392.

Building Bridges: Health Center Strategies for Maintaining Relationships with Growers, Contractors, and Employers (2024). Resource Type: Publication. Description: NCFH developed this publication to provide strategies, specifically for health centers, for maintaining relationships with growers, contractors, and employers that employ Migratory and Seasonal Agricultural Workers (MSAWs). More Details...

Implementing Staff Satisfaction Surveys Infographic (2023). Resource Type: Publication. Description: This STAR² Center infographic is designed to support health center teams as they focus on staff resiliency, wellness, satisfaction, and engagement by guiding teams through the process of conducting staff satisfaction surveys.  More Details...

Training the Next Generation: Best Practices for Gaining Leadership Support and Implementation Planning (2023). Resource Type: Archived Webinar. Description: Join Community Health Center, Inc.’s National Health Center Training and Technical Assistance Partners (NTTAP) and the Northwest Regional Primary Care Association (NWRPCA) to gain foundational knowledge for building your health center’s health professions education and training (HP-ET) programs! Expert panelists will discuss best practices and tools for gaining support from leadership, stakeholder analysis, and implementation planning. This webinar will build off of the previously recorded Training the Next Generation: Investing in Workforce Training webinar from April 2023. If you were not able to attend or would like a refresher, we welcome you to watch the recording! More Details...

Farmworker Health Network (FHN) Key Resources 2023 (PDF) (2023). Resource Type: Publication. Description: The Farmworker Health Network (FHN) is committed to supporting the development of leadership within Community and Migrant Health Centers and increasing access to care for the farmworker population. This document is a series of resources collected from FHN partners. More Details...

Farmworker Health Network (FHN) Key Resources 2023 (2023). Resource Type: Publication. Description: The Farmworker Health Network (FHN) is committed to supporting the development of leadership within Community and Migrant Health Centers and increasing access to care for the farmworker population. This document is a series of resources collected from FHN partners. More Details...

Compensation Wellness & Equity: An Employe's Responsibility to Ensure Fair Wages and Financial Stability for All (2023). Resource Type: Archived Webinar. Description: Staff wellness is critical to reducing turnover; and providing adequate compensation, especially taking into consideration recent inflation and housing challenges is inextricably linked to said staff wellness. An environment that fosters wellness is essential to recruiting and retaining new and existing staff. This webinar will discuss promoting staff wellness through adequate, appropriate, and transparent compensation including benefits and “thriving” wages. More Details...

Empowering Comprehensive Care: Recruiting & Retaining the Integrated Care Team - Session 2 (2023). Resource Type: Archived Webinar. Description: Health centers play a vital role in offering holistic care to patients, including and beyond medical treatment, to encompass a diverse range of services. This second session in a two-part webinar series, hosted by the Association of Clinicians for the Underserved (ACU) STAR² Center, features a presentation from fellow National Training & Technical Assistance Partner (NTTAP) the National Center for Medical Legal Partnership (NCMLP). More Details...

Successful Steps for Holistic Integration of Mental and Behavioral Health in Primary Care Learning Collaborative: Part Four (2023). Resource Type: In-Person Training. Description: Session 4 or 4 delves into various quality improvement techniques. Participants learned how to apply the Plan-Do-Study-Act (PDSA) cycle effectively to bring about meaningful change within their healthcare settings. Practical tools and real-world examples guided participants in identifying areas for improvement and implementing evidence-based strategies. More Details...

Building a Resilient & Trauma-Informed Workforce Factsheet (2023). Resource Type: Publication. Description: It is critical that health centers understand the importance of developing a trauma-informed organization that prioritizes staff well-being and resilience. This fact sheet asks “what does it mean to be trauma-informed” and explains the concept of resilience, both individual and organizational. It details how health centers can operate in a “new normal” to support staff well-being after experiencing the acute and prolonged trauma of COVID-19 pandemic and other national and global struggles. More Details...

Empowering Comprehensive Care: Recruiting & Retaining the Integrated Care Team - Session 1 (2023). Resource Type: Archived Webinar. Description: Health centers play a vital role in offering holistic care to patients, including and beyond medical treatment, to encompass a diverse range of services. This first session in a two-part webinar series, hosted by the Association of Clinicians for the Underserved (ACU) STAR² Center, features a presentation from fellow National Training & Technical Assistance Partner (NTTAP) the National Network for Oral Health Access (NNOHA). More Details...

Increasing Access to Comprehensive Care: The Crucial Role of the Community Health Worker (2023). Resource Type: Archived Webinar. Description: Join us as we explore the crucial role of Community Health Workers (CHWs) and peer navigators within the clinical care team, exploring their impact on increasing access to comprehensive care. Explore case studies, reimbursement models, and the vital contributions of CHWs in improving patient outcomes from addressing social determinants of health and basic needs to fostering patient engagement. Participants will leave with knowledge on enhancing patient care strategies through CHWs and contributing to a skilled, inclusive healthcare workforce. More Details...

Implementing Nurse Practitioner (NP) and NP/Physician Associate (PA) Postgraduate Training Programs: Program Development, Recruitment Strategies, and Accreditation (2023). Resource Type: Archived Webinar. Description: Join us and our peers at Open Door Community Health Centers as we dive into the key elements of successful primary care NP/PA residency programs. Discover program structure, recruitment strategies, bias reduction techniques, and the accreditation process. By the end of this webinar, you\'ll gain insights to implement and sustain effective NP/PA residency programs and enhance your clinical workforce development approach. More Details...

Successful Steps for Holistic Integration of Mental and Behavioral Health in Primary Care Learning Collaborative: Part Three (2023). Resource Type: Online Self-Paced Learning Modules. Description: Integrating behavioral health services into primary care requires effective financial planning and re-conceptualization of determining ROI. Session 3 of 4 focuses on enhanced billing practices tailored to integrated healthcare models and on determining the contribution of integrated BH to the finances of the primary care setting or the health system as a whole. More Details...

Enhancing Healthcare Access for Special Populations Through Telehealth and Home Visitation Services: Part Two (2023). Resource Type: In-Person Training. Description: Hosted by the National Nurse-led Care Consortium and the National Center for Health in Public Housing, this 2-part webinar series discussed promising practices in home visitation and telehealth as ways to support improved access to comprehensive primary care for communities with high levels of disability and isolation, lack of adequate transportation, and other social drivers of health that contribute to health inequities, particularly residents of public housing. More Details...

Successful Steps for Holistic Integration of Mental and Behavioral Health in Primary Care Learning Collaborative: Part Two (2023). Resource Type: Online Self-Paced Learning Modules. Description: Session two focused on enhancing understanding of integrated care models and aspects of gaining leadership support for successful implementation. Leadership endorsement is critical for the successful implementation of integrated care methods. Participants engaged in discussions centered around strategies to gain leadership buy-in. Case analyses and group exercises empowered attendees to identify key motivators for leaders and tailor their approach to effectively communicate the benefits of integrated care, thereby securing the necessary support. More Details...

Enhancing Healthcare Access for Special Populations Through Telehealth and Home Visitation Services: Part One (2023). Resource Type: Online Self-Paced Learning Modules. Description: The first session took place on November 7. We examined how home visitation can be integrated into the provider panel to expand access for aging and disabled patients residing in public housing. More Details...

Leadership Training for Clinical Staff - Leading a Diverse Staff (2023). Resource Type: Archived Webinar. Description: The clinical environment presents specific challenges to effective leadership and teamwork—and it is critical that clinical personnel have the skills and tools to lead effectively. Good leadership and a cohesive, supportive team environment fosters mental health, resiliency to challenges, reduces burnout, and improves patient care. More Details...

Successful Steps for Holistic Integration of Mental and Behavioral Health in Primary Care Learning Collaborative: Part One (2023). Resource Type: In-Person Training. Description: Integrated healthcare is a unique way to detect and address the broad spectrum of psychological, biological, and social needs among primary care patients. In part one of this learning collaborative, participants explored different levels of engagement and examined this framework of collaboration and the different levels of integration; we also learned about key strategies for successfully implementing integrated health care in your healthcare setting. Participants were introduced to the framework for patient and family engagement and reviewed an organizational assessment to gauge where action can be taken. More Details...

Empowering Your Workforce: Considerations for Implementing & Responding to Staff Satisfaction Surveys Webinar (2023). Resource Type: Archived Webinar. Description: In the ever-evolving healthcare landscape, prioritizing employee satisfaction has become a critical factor in delivering exceptional patient care and ensuring the success of healthcare organizations. Staff satisfaction surveys have emerged as powerful tools, providing invaluable data to drive positive change, optimize policies, and enhance employee retention. However, many organizations are seeking guidance on how to effectively initiate or improve their staff satisfaction survey processes. Join our interactive webinar as we explore the key considerations for implementing staff satisfaction surveys in health centers. Participants will gain a comprehensive understanding of the essential steps involved in conducting these surveys, from thoughtful survey design and administration to skillful data analysis. We will delve into effective question strategies that elicit valuable insights from employees, helping to identify areas of strength and opportunities for improvement. More Details...

BPHCurates: Child and Adolescent Health and Social Resources: Targeted Resources on Food Insecurity, Behavioral Health, Oral Health, Staffing Shortages, and Telehealth to Support Child and Adolescent Health (2023). Resource Type: Publication. Description: This resource packet provides health centers with resources to develop processes for improving service delivery and outcomes for children and adolescents, specifically related to telehealth, food insecurity, mental and behavioral health, oral health, and staffing shortages and retention. In addition, links to general child and adolescent health center technical resources are provided. More Details...

COO Competencies and Professional Development Tool (2023). Resource Type: Toolkit. Description: This tool is appropriate for use by a wide variety of stakeholders, including health center Chief Executive Officers (CEO), COOs and other Leaders; Board of Directors; Human Resources; Search Firms; Primary Care Associations; Training Organizations; and more. It is our hope that this tool will provide the structure and common language to help define, develop, and sustain excellence in operations leadership of health centers across the United States. More Details...

Eyes on Access Case Study: An Optometry Workforce Pipeline for Massachusetts Health Centers: Spotlight on the Massachusetts League of Community Health Centers and the New England College of Optometry Partnership (2023). Resource Type: Publication. Description: This case study highlights the partnership components of the 50-year workforce pipeline program between a state Primary Care Association, a school of Optometry and local health centers. More Details...

Dental Therapy Employment Manual for Michigan Community Health Centers (2023). Resource Type: Toolkit. Description: A comprehensive guide to help CHCs prepare for and incorporate dental therapists into their dental teams. Although this resource is built around Michigan-specific rules and regulations, CHCs in other dental therapy states may use it as a template to improve readiness. More Details...

FAQ: How can health centers comply with both 42 CFR Part 2 and the Information Blocking Rule?: July 2023 (2023). Resource Type: Toolkit. Description: What are the HIPAA guidelines related to PHI and PII? What is 42 CFR Part 2? What is the Information Blocking Rule? How can my health center comply with both 42 CFR Part 2 and the Information Blocking Rule? How can my health center safeguard EHI on the patient portal following 42 CFR Part 2? How can I find out if 42 CFR Part 2 applies to my health center? Where can I find sample Information Blocking policies, procedures, and templates? More Details...

At the Core of Care Podcast (2023). Resource Type: Podcast. Description: This Podcast highlights the consumer experience of patients, families, and communities and the creative efforts of nurses and other partners to better meet their health and healthcare needs through diversity, leadership, and practice innovation. More Details...

A Toolkit to Promote Nurse Resiliency and Retention (2023). Resource Type: Publication. Description: In response to the significant nursing retention issues healthcare was attempting to mitigate, the PA Action Coalition pulled together a special interest task force. The goal of the Nursing Stress, Resiliency, and Retention Task Force was to compile best practices, identified in literature and by practice, to address the significant challenges the nursing workforce faces. More Details...

CHW Certification, Opportunities and Readiness for Employment (CORE) self-paced training (2023). Resource Type: E-Learning. Description: The purpose of this training program is to increase the number of Community Health Workers (CHWs) and Health Support Workers in Pennsylvania and New Castle County in Delaware. With online training and placement at a trusted community health organization, this training program will equip participants with the skill set to provide effective community outreach, build trust, and act as a bridge between their communities and health service providers. More Details...

The Role of Community Health Workers in Breast Cancer Screening Equity (2023). Resource Type: Archived Webinar. Description: This webinar examines the intersections of social determinants of health, breast cancer screening interventions, and the use of Community Health Workers in care settings. Through peer learning and interactive web materials, participants hone in on social determinants of health, increasing mammography utilization, and care team support among low-income women who are residents of public housing. More Details...

El Rol de los Promotores de Salud en la Detección Equitativa del Cáncer de Mama (2023). Resource Type: Archived Webinar. Description: Este webinar explora la interseccion entre intervenciones de cancer de mama, determinantes sociales de la salud y la utilizacion de los promotores de salud en contextos de cuidado. Nuestros expertos presentan buenas practicas para apoyar a miembros del equipo de cuidado para aumentar el acceso a servicios de cancer y el compromiso de los pacientes y cuidadores, haciendo énfasis en centros de salud que atienden a residentes de viviendas publicas. More Details...

LGBTQIA+ Care Organizational Change Videos (2023). Resource Type: Micro-Learning. Description: Our new 3-5 minute video series discusses best practices for organizational change at health centers to provide LGBTQIA+ affirming care. Topics include Health Needs Assessment, Engagement and Collaboration with Community Partners, Sexual Orientation and Gender Identity (SOGI) Data Collection, Information Technology Considerations, Investment and Engagement from Key Stakeholders, and Recruitment and Retention of LGBTQIA+ workers. More Details...

Ground Work: Racial Justice and Cultural Humility Training for Health Centers (2023). Resource Type: elearning. Description: Ground Work is a foundational, racial justice training for all health center roles. This 8-part series provides tools for health centers to work towards racial equity both in our health centers and in the world. More Details...

Community Health Worker (CHW) Workforce Development: Methodologies for CHW Use in Addressing the SDOH in Vulnerable Populations (2023). Resource Type: Archived Webinar. Description: In this webinar, Dr. Kevin Lombardi from NCHPH, Jason Amirhadji from HUD and our FQHC partners at Albion Community Health Centers discussed the frameworks, methodologies and promising practices that guide efficient, effective and person-centered care using CHWs. More Details...

The Growing Provider Shortage: Building the Case for Developing an HP-ET Program (2023). Resource Type: Publication. Description: This document is designed to highlight projected workforce needs based on National Health Service Corps (NHSC) Vacancy Data and provides an overview of options available to develop or sustain HP-ET programs to meet these needs. More Details...

Working with Minority-Serving Institutions to Enhance and Diversify Recruitment Pathways (2023). Resource Type: Publication. Description: This paper serves as a quick resource and reference guide for human resources (HR) professionals and health center leaders to understand how to identify and partner with minority-serving educational institutions. More Details...

C-Suite Toolkit: Health Professions Education and Training for Recruitment and Retention (2023). Resource Type: Toolkit. Description: This toolkit is designed as a resource to help C-Suite leaders acquire knowledge about workforce strategies they can use to develop, support, and strengthen HP-ET initiatives as part of their overall workforce retention and recruitment planning. More Details...

Partnering with Academic Institutions to Develop Service Learning Porgrams: Strategies for Community Health Centers (2023). Resource Type: Publication. Description: This publication updates NNOHA\'s previous white paper on academic partnerships. Partnerships between academic institutions and community health centers can be a useful strategy to enhance the recruitment and retention of oral health professionals. This publication includes strategies, recommendations, and promising practices from community health centers across the country. More Details...

Coaching and Mentoring (2023). Resource Type: Archived Webinar. Description: Some staff at health centers come into their roles possessing the skills for the job but not with an overall understanding of the position. In order to give staff the best chance at success in a new position, it is fundamentally important for staff to have a coach or mentor at the health center in which they are employed. These mentors can have a positive impact on the staff’s ability to carry out their role, increase satisfaction, and increase a sense of belonging for staff from a variety of backgrounds. More Details...

NTTAP Webinar Series (Activity Session) - June 6, 2023: Using the RTAT to Assess Organizational Capacity (2023). Resource Type: Archived Webinar. Description: Improve educational training experiences at your health center by assessing your capacity and infrastructure to host health professions students. Join the upcoming hands-on interactive activity session to learn how to utilize the Readiness to Train Assessment Tool (RTAT). This tool was developed by HRSA-funded National Training and Technical Assistance Partners (NTTAP) at Community Health Center, Inc. (CHC) to understand organizational readiness to host health professions student training programs. More Details...

NTTAP Webinar Series - June 8, 2023: Re-engaging Patients in Dental Care (2023). Resource Type: Archived Webinar. Description: The COVID-19 pandemic has created several challenges for our country’s health care infrastructure, and the community health center workforce is no exception. Join us as we describe strategies to get patients back into dental care. Along with these strategies, participants will learn how to recognize challenges in dental practices, as well as how to engage the interdisciplinary care team through role redesign and integration to increase access to comprehensive care. More Details...

NTTAP Webinar Series - June 7, 2023: Integrating HIV Care into Training and Education for Team Members (2023). Resource Type: Archived Webinar. Description: In order for health centers to provide compassionate and respectful HIV prevention, care, and treatment in comprehensive primary care settings, the clinical workforce must be knowledgeable, confident, and competent in their ability to do so. We’ll explore the need to integrate HIV care into training and education for the clinical care team, as well as educational models to train the next generation. Using Community Health Center Inc.’s Center for Key Populations Fellowship for Nurse Practitioners (NPs) as a framework for best practices, experts will discuss how to implement specialty care for key populations in your training programs. Additionally, participants will gain awareness of the importance of training the clinical workforce on key population competencies in HIV programs (e.g. HCV, MOUD, LGBTQI+ health, homelessness, and harm reduction). More Details...

User's Guide for Integration of Behavioral Health and Oral Health (2023). Resource Type: Publication. Description: This publication provides guidance on how to implement a behavioral health and oral health integration program. The User's Guide includes a description of NNOHA's systems-based framework for behavioral health integration, promising practices from community health centers, and workflow examples. There is also a readiness assessment to help community health centers determine their level of preparedness to implement a behavioral health integration program. More Details...

Growing the Next Generation of Health Center Executives: Establishing an Administrative Fellows Program (2023). Resource Type: Archived webinar. Description: This two-part series is designed to assist health centers with specific consultation on top issues in developing and implementing an Administrative Fellows Program in a Health Center setting. The faculty includes health center representatives experienced and successful with a health center-based Administrative Fellows Program for post-graduate Masters’ prepared administrators. More Details...

Sensitive Information and the Electronic Patient Record: HITEQ Center, June 2023 (2023). Resource Type: Toolkit. Description: With nearly 100% of community health centers utilizing electronic health records (EHR) to care for patients, focus has pivoted from implementation and new workflow development to enhancement in order to drive value and reflect patient needs and population trends. EHR technology presents potential opportunities and significant constraints. Providers frequently document and share potentially sensitive information in the EHR, such as risk for intimate partner violence (IPV), consistent offers of pre-exposure prophylaxis (PrEP), or patient sexual orientation and gender identity (SOGI). More Details...

Equal Pay for Work of Equal Value: Establishing Pay Equity Principles to Advance Workforce Financial Wellness (2023). Resource Type: Publication. Description: Pay equity ensures that employees receive equal pay for work of equal value, and the modern workforce expects a timely and sincere commitment to these principles from their employers. This ACU STAR² Center white paper examines existing literature to detail organizational processes and practices that champion compensation equity and provides a step-by-step guide on how to conduct a pay equity audit. More Details...

Strategies to Improve Staff Retention in Health Center Settings: NCHPH Webinar (2023). Resource Type: Archived Webinar. Description: The rate of staff turnover at health center facilities is staggering and was exacerbated by the complexities and stressful circumstances created by the COVID-19 pandemic. Given the important implications of staff turnover, health centers have made significant attempts to understand its underlying reasons and devise solutions to decrease it. More Details...

STAR2 Center Health Professions Education and Training Financial Impact Assessment Tool (2023). Resource Type: Toolkit. Description: The STAR² Center Health Professions Education and Training Financial Impact Assessment Tool is designed to help you understand how a health professions training and education (HP-ET) program can financially affect your health center, including estimating impact to staff development and satisfaction, which can be harder to calculate using discreet figures. More Details...

NTTAP Webinar Series - May 18, 2023: The Changing Landscape of Behavioral Health Care: What is the “new normal” going to look like? (2023). Resource Type: Archived Webinar. Description: The COVID-19 pandemic has resulted in significant shifts in the mode of care from face-to-face to virtual interactions. Join us as we discuss the challenges currently facing behavioral health care and at least one strategy for each. Along with these strategies, panelists will go over what integrated behavioral health care was and is before and following COVID-19, as well as what actions should be taken going forward to increase access to comprehensive care. More Details...

User's Guide for the Implementation of In-House Dental Assistant Training Programs (2023). Resource Type: Publication. Description: This new publication describes strategies for community health centers to implement their dental assistant training programs. These programs can help enhance dental assistant recruitment and retention. They can also build community capacity by increasing the dental assistant workforce. More Details...

Social Determinants of Health Lessons Learned, Challenges, and Barriers: A Resource for Health Centers, Vol. 3 (2023). Resource Type: Publication. Description: The Association of Asian Pacific Community Health Organizations (AAPCHO), Health Outreach Partners (HOP), MHP Salud, and National Health Care for the Homeless Council (NHCHC), four HRSA-funded National Training and Technical Assistance Partner organizations, released a report on lessons learned, challenges, barriers, and impact stories shared from the (4) sessions of the “Acting on SDOH Screening Data to Address Barriers to Health” Learning Collaborative. This Learning Collaborative shared strategies to respond to SDOH data through enabling services staff, culturally and socially appropriate interventions, and internal and external organizational capacity. More Details...

Academic Partnerships to Foster Multidirectional Learning and Reinforce our Health Center Workforce: NCHPH Webinar (2023). Resource Type: Archived Webinar. Description: Partnerships focusing on improving the health of individuals and communities through alliances among academic associations and health centers are essential to develop workforce innovation projects, serve as a conduit for public health workforce activities, and enhance population health education for medical, nursing, and public health students. More Details...

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This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.