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Comprehensive Care: Listening Sessions

Resource Topic: Operations, Workforce, Clinical Issues

Resource Subtopic: Development/Training, Leadership, COVID-19.

Keywords: Communication, Transparency, and Outreach, Evaluation, Implementation Tools, Staffing and Onboarding, Strategic Planning.

Year Developed: 2022

Resource Type: Archived Webinar.

Primary Audience: Administrative Staff Board of Directors C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Clinicians Enabling Staff Outreach Staff PCAs

Language(s): English

Developed by: Community Health Center, Inc. (See other resources developed by this organization).

Resource Summary: This webinar discussed strategic initiatives to engage staff across all disciplines in listening sessions and how to utilize this discipline based feedback to create actionable projects to improve discipline specific work flows.

Resource Details: Panelists: • Megan Coffinbarger, MHA, Administrative Fellow, Community Health Center, Inc. • Lilian Gutierrez, MBA, M.Ed, Deputy Regional Vice President, Community Health Center, Inc. • Kenneth McClary, MPP, Deputy Regional Vice President, Community Health Center, Inc.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.