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Optimizing People, Place and Process
Resources to Facilitate Integrated Care in Federally Qualified Health Centers

Resource Topic: Emerging Issues, Operations, Workforce

Resource Subtopic: Capital Development, Sustainability, Administrative Policies, Development/Training, Leadership.

Keywords: Performance Improvement, Planning, Policies and Procedures.

Year Developed: 2022

Resource Type: Publication.

Primary Audience: Administrative Staff Board of Directors C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Clinicians Enabling Staff Outreach Staff PCAs

Language(s): English

Developed by: Capital Link (See other resources developed by this organization).

Resource Summary: As the second in a series, this toolkit builds upon the principles and tools presented in Capital Link’s Tools for Creating an Environment that Supports Integration. Ensuring your teams are well equipped by optimizing your current resources will not only improve outcomes today, but inform future strategic initiatives as you plan for service and capital expansion tomorrow. (Released 2022)

Resource Details: As the second in a series, this toolkit builds upon the principles and tools presented in Capital Link’s Tools for Creating an Environment that Supports Integration, released in 2021. As with any performance improvement project, the first step is to pause and look back. Likewise, we will look briefly at the why, who, and how of integration within health centers.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.