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COVID-19 Resources — Emergency Management and Operations

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Displaying 101 records:

6 Steps for Leading with Resiliency (2021). Resource Type: Micro-Learning . Description: This micro-learning course outlines six resilient leadership skills and how to use them, especially in times of crisis. It is designed to introduce strategies that will allow you to navigate your team through challenges and crises. More Details...

OSHA’s COVID-19 Emergency Temporary Standard:: Clinical, Operational, and Compliance Impact for Health Centers (2021). Resource Type: Archived Webinar. Description: Please join NACHC and Feldesman Tucker Leifer Fidell, LLP (FTLF) for an overview of the ETS and a discussion on COVID-19 safety precautions that recognize workforce fatigue. NACHC will provide insight on finding the appropriate balance between regulatory requirements and workforce capacity. More Details...

The Path Forward: Re-Imagining Primary Care During and Beyond the Pandemic (2020). Resource Type: Archived Webinar. Description: As the nation struggles with the dual pandemics of COVID-19 and racism, the moment is upon us to deeply examine and reshape the primary care delivery system for underserved communities. In this webinar, leadership of the Community Health Center, Inc. and its Weitzman Institute will lay out a road map for the new Path Forward. We invite health center and safety net providers, staff, consumer leaders and others to join the conversation and contribute their expertise, perspective and ideas. More Details...

The Path Forward: Collaboration & Resources (2021). Resource Type: Archived Webinar. Description: The fourth of five webinars in the Weitzman Institute\'s Path Forward \"Moving from Screening to Solving for Social Needs\" series focusing on forging partnerships and collaboration among a wide spectrum of stakeholders to address the adverse social determinants of health with presenters Taylor Justice; Co-Founder & President, Unite Us, Sue Birch; Director, Washington State Health Care Authority, and Laura Sankey; Principal, Inspired Perspectives, and Nationally Recognized SDOH Expert. More Details...

The Path Forward Series Finale (2021). Resource Type: Archived Webinar. Description: The final webinar in the Path Forward \"Moving from Screening to Solving for Social Needs\" series wraps up by highlighting all of the webinars in the series, examining the role of community centers in addressing social determinants of health (SDOH), and ending with a call of action with presenters Margaret Flinter, PHD, APRN; Senior VP and Clinical Director, CHC, Inc., Trishan Panch, MD, MPH; Co-Founder, Wellframe, Co-Director – Applied AI for Healthcare, Harvard TH Chan School of Public Health, President Elect – Harvard TH Chan School of Public Health Alumni Association, and Yvette Highsmith-Francis, MBM; Vice President, Eastern Region, CHC, Inc. More Details...

The Path Forward on Social Determinants of Health: Environment (Heat) (2021). Resource Type: Archived Webinar. Description: The third of five webinars in the Path Forward \"Moving from Screening to Solving for Social Needs\" series focusing on the intersection of health and environment, particularly heat, with presenters Jeremy Hess; Professor, Global Health, Medicine (Emergency Medicine), Environmental & Occupational Health Sciences, Dr. Vivek Shandas; Professor, Nohad A. Toulan School or Urban Studies and Planning – Portland State University; Founder and Director – Sustaining Urban Places Research Lab, and Dr. David Hondula; Senior Sustainability Scientist, Global Institute of Sustainability and Innovation; Associate Professor, School of Geographical Sciences and Urban Planning, Arizona State University; Faculty Affiliate, Epidemiology and Data Services, Maricopa County Department of Public Health. More Details...

Strategies for Youth: COVID-19 Vaccination (2021). Resource Type: Archived Webinar. Description: Weitzman Echo special one-time session to discuss Community Health Center Inc.\'s approach on the most reassuring and expedient ways to reach youth and their parents during the COVID-19 vaccination rollout. More Details...

Evolving Care Team Models, Strategies to Assess Provider Satisfaction, and Addressing Burnout (2021). Resource Type: Archived Webinar. Description: This Project ECHO Webinar was part of a three-part webinars series on provider burnout and satisfaction during the COVID-19 vaccination rollout. This session addresses the topic of emerging models of team-based care in the COVID and post COVID environment. This COVID-19 ECHO session is a collaboration with HRSA\'s National Health Center Training and Technical Assistance Partners on Team-Based Care. More Details...

Vaccine in Dental Clinics Job Instruction Sheet (2021). Resource Type: Publication. Description: NNOHA has worked with health center dental leaders who are engaged in delivering COVID-19 vaccines to develop this Job Instruction resource for dental providers. More Details...

Who Wants To Be A Vaccinator: Volunteers, Students, and Other Professionals (2021). Resource Type: Archived Webinar. Description: To meet the demand for knowledge on COVID-19 vaccines, CHCI and its Weitzman Institute is moving back to weekly COVID-19 national webinar sessions! More Details...

Staff Roles, Responsibilities, and Training Throughout the Vaccination Cycle (2021). Resource Type: Archived Webinar. Description: To meet the demand for knowledge on COVID-19 vaccines, CHCI and its Weitzman Institute is moving back to weekly COVID-19 national webinar sessions! More Details...

Essential Policies, Procedures, and Roles in Managing, Protecting, and Administering Your Vaccine Supply (2021). Resource Type: Archived Webinar. Description: To meet the demand for knowledge on COVID-19 vaccines, CHCI and its Weitzman Institute is moving back to weekly COVID-19 national webinar sessions! More Details...

A Multi-Pronged Approach to On-Site, Drive-Through, and Mobile Outreach Vaccine Clinics (2021). Resource Type: Archived Webinar. Description: To meet the demand for knowledge on COVID-19 vaccines, CHCI and its Weitzman Institute is moving back to weekly COVID-19 national webinar sessions! More Details...

FTCA Office Hours for Clinical Leaders: April 2021 (2021). Resource Type: Archived Webinar. Description: NACHC, in collaboration with Feldesman Tucker Leifer Fidell (FTLF), will be holding two virtual FTCA Office Hours to answer health center clinical leaders’ specific questions. Topics covered include coverage for COVID-19 related activities, navigating telehealth, coverage for virtual services, issues related to COVID-19 vaccine delivery, deeming of volunteer health professionals, preparing for a virtual site visit, and risk management. More Details...

Community Health Workers & Pharmacists: Their Frontline Role in the Response to COVID-19 (2021). Resource Type: Field-Generated Publication. * Description: This webinar outlined opportunities and strategies to support these workers and strengthen their ability to improve public health and promote health equity. More Details...

Advancing CHW Engagement in COVID-19 Response Strategies: A Playbook for Local Health Department Strategies in the United States (2021). Resource Type: Field-Generated Publication. * Description: This playbook was developed by the CBWA to facilitate both the conceptualization and operationalization of CHW engagement for pandemic response strategies. More Details...

Dental Providers Administering the COVID-19 Vaccine (2021). Resource Type: Archived Webinar. Description: In response to the COVID-19 pandemic, many states have created emergency orders to allow dentists and dental hygienists to administer vaccinations. This webinar will feature three health centers that are utilizing dental providers to administer vaccines. The health centers will describe their vaccination program models including training, staffing, operations and compliance. More Details...

The COVID-19 Pandemic Resources and Information: Spanish and English (2020). Resource Type: Other. Description: We at Migrant Clinicians Network have a priority to support both clinicians and the vulnerable patients they serve. MCN continually develops strategies and resources to support health centers, health departments, community groups, and clinicians as they reach out to communities that are often overlooked and give care to patients who might otherwise have nowhere to go. We remain highly concerned for the vulnerable populations that already encounter numerous barriers to health and to care. More Details...

Checklist for Administrators, Managers, and Clinicians to Integrate Community Health Workers in Vaccine Outreach, Acceptance, and Distribution Strategies (2021). Resource Type: Publication. Description: Community Health Workers (CHWs) have played a key role in the response to the COVID-19 pandemic. However, it is essential that health center administrators, managers, and care teams understand how to effectively leverage the skills and experience of CHWs and adequately support and prepare them for this work. This checklist contains guidance and action items to help. More Details...

Financial Impact of COVID-19 on Rural Federally Qualified Health Centers (2021). Resource Type: Other. Description: The Financial Impact of COVID-19 on Rural Federally Qualified Health Centers report highlights the net projected losses of Rural FQHCs from April 2020 through June 2021, after taking into account critical federal support made available through December 2020. (Released in 2021) More Details...

Financial Impact of COVID-19 on California Federally Qualified Health Centers - Infographic (2021). Resource Type: Other. Description: Created with support from the California Health Care Foundation, this infographic highlights California FQHCs’ net projected losses from April through December 2020, after taking into account critical federal support made available through December 2020. More Details...

COVID-19 Vaccine Distribution Clinic Operations Toolkit (2021). Resource Type: Toolkit. Description: This toolkit serves as a guide for healthcare providers and organizations preparing for and honing their COVID-19 vaccine administration processes. In this toolkit there are compiled tools, advice, workflows, and best practices from health centers across the country. More Details...

FTCA Office Hours for Clinical Leaders: March 2021 (2021). Resource Type: Archived Webinar. Description: NACHC, in collaboration with Feldesman Tucker Leifer Fidell (FTLF), will be holding two virtual FTCA Office Hours to answer health center clinical leaders’ specific questions. Topics covered include coverage for COVID-19 related activities, navigating telehealth, coverage for virtual services, issues related to COVID-19 vaccine delivery, deeming of volunteer health professionals, preparing for a virtual site visit, and risk management. More Details...

Partnering for the COVID Vaccine: Lessons from the Flu-LEAD Project (2021). Resource Type: Archived Webinar. Description: The National Nurse-Led Care Consortium, the National Center for Health in Public Housing, and subject matter experts from the U.S. Department of Housing and Urban Development hosted a webinar about leveraging health center and housing authority partnerships for COVID vaccine distribution. More Details...

Teledentistry During COVID-19: A promising practice (2021). Resource Type: Publication. Description: This promising practice features Petaluma Health Center in CA. The health center implemented a teledentistry program during the COVID-19 pandemic. This promising practice shares their experience in ensuring continuity of oral health care through teledentistry. More Details...

Health Center Operations Resource Packet: Sample Internal Guidance for Handling Unauthorized Individuals at Health Center Locations (2021). Resource Type: Publication. Description: This packet contains operational guidance developed and contributed by health centers that have recently experienced interactions with self-identified “First Amendment Auditors” and/or “Citizen Journalists”, attempting to record confrontations with center staff regarding federal funding and “public” access to a health center location. More Details...

Community Health Center Vaccine Supply Chain (2021). Resource Type: Publication. Description: This resource showcases the role of community health centers in ordering, distributing, tracking, and monitoring vaccines. More Details...

Military Lessons Drive Covid-19 Vaccine Plan at Philadelphia Health Center (2021). Resource Type: Publication. Description: Retired Major Dr. Robert Heininger was responsible for health policies on his military base in Georgia and is now applying what he learned to operation of five Federally Qualified Health Centers, specifically around administration of COVID-19 vaccines. More Details...

SPEED Enrollment Guide for Federally Qualified Health Centers (2021). Resource Type: Document.. Description: The Special Projects for Equitable and Efficient Distribution (SPEED) of COVID-19 Outpatient Therapeutics program supports direct federal allocation of COVID-19 outpatient therapeutics (i.e., monoclonal antibodies [mAbs]) to priority settings that care for populations at high risk for hospitalization. The four priority settings supported by SPEED are federally qualified health centers (FQHCs), long-term care facilities (LTCF), dialysis centers, and correctional facilities. Any FQHC or look-alike with the capacity and capability to administer mAbs to their patients is eligible to participate in SPEED. More Details...

Process for Tracking Utilization of COVID-19 Therapeutics (2021). Resource Type: Document. Description: This resource discusses who should report on the use of federally purchased therapeutics, rules governing reporting, and the process of reporting. More Details...

Overview of Direct Order Process for COVID-19 Therapeutics (2021). Resource Type: Document. Description: The United States Government (USG) is responsible for the allocation and distribution of monoclonal antibody (mAb) therapeutics for the treatment of COVID-19 as per the Emergency Use Authorizations (EUA) issued by the U.S. Food and Drug Administration (FDA). The USG has developed a process for sites to directly order from the distributor, AmerisourceBergen (ABC). More Details...

FTCA Office Hour for Clinical Leaders: January 2021 (2021). Resource Type: Archived Webinar. Description: NACHC, in collaboration with Feldesman Tucker Leifer Fidell LLP, is continuing to hold a series of Office Hours to answer health center specific COVID-19 FTCA-related questions. Topics discussed include coverage for COVID-19 related activities, navigating telehealth, coverage for virtual services, issues related to COVID-19 vaccine delivery, deeming of volunteer health professionals, preparing for a virtual site visit, and risk management. More Details...

Strategies for Increasing HIV Screening Rates at Your Health Center (2020). Resource Type: Publication. Description: Health centers are always searching for innovative strategies to increase their HIV screening rates. This year, health centers have gotten creative by combining HIV testing with COVID-19 screening, while others are mailing at-home HIV testing kits to patients. Finding strategies to help increase HIV screening at your health center is a lesson in trial and error. We hope our latest blog will give you some ideas on improving your HIV screening rates! More Details...

COVID-19 Vaccination Communication Toolkit: CDC Vaccine Communications Toolkit (2020). Resource Type: Toolkit. Description: Ready-made materials to inform healthcare teams and staff. More Details...

Sample Drive Thru Procedures NACHC Resource Packet (2020). Resource Type: Toolkit. Description: This packet contains operational procedures and supporting materials developed and contributed by health centers that are currently implementing Drive-through and/or Walk-Up Primary Care Clinics primarily as COVID-19 Testing Sites. More Details...

COM Talks: Crisis Communications (2020). Resource Type: Online Self-Paced Learning Modules. Description: As part of the COVID-19 Supplemental Funding activities for the Virginia Community Healthcare Association’s 330 Work Plan, the Association has been producing live learning sessions via Zoom at least once a month for health center communications and outreach staff. In each session, a contracted subject matter expert covers a communications and outreach topic pertinent to COVID-19 and crisis/emergency communications. Sessions so far have included Crisis Communications Planning, Outreach Strategies for Vulnerable Populations During a Crisis, and Myth Busting Strategies to Promote Truth Online. Session recordings are available on the Association’s on-demand training platform, the Community Health Center Learning Library. More Details...

How to Properly Use a Face Covering (2020). Resource Type: Publication. Description: Coronavirus can be spread between people interacting within a close distance of each other, through speaking, coughing, or sneezing. National agencies such as the Centers for Disease Control are recommending that all individuals wear a face covering to help slow the spread of the coronavirus while out in public.  More Details...

Health Center Workforce Deployment in COVID-19 Response Efforts (2020). Resource Type: Archived Webinar. Description: Health centers are balancing the wellbeing and safety of their workforce with the need to respond to the COVID-19 pandemic. While “essential” staff are needed on the frontline, “non-essential” staff are either sent home to wait out the pandemic, or are deployed to perform alternative services to support COVID-19 response efforts. This webinar, hosted on April 14, 2020, covers workforce strategies employed by health center leaders in response to the COVID-19 crisis. More Details...

Coronavirus Safety Guide (2020). Resource Type: Publication. Description: As communities begin to reopen, it is crucial that we continue to practice safety measures to prevent the spread of COVID-19. Our free English and Spanish bilingual safety guide booklet on the coronavirus covers information on how the virus is spread, how to wear, and properly dispose of a face covering, and tips to practice social distancing. More Details...

Addressing Stigma, Health Disparities, and COVID-19’s Role in Affecting Workforce Retention (2020). Resource Type: Archived Webinar. Description: This webinar was hosted on August 26, 2020, and focused on the intersection of health disparities, COVID-19, and stigma. Stigma plays a pivotal role in the health disparities and inequities faced by the patients and communities that health centers serve. In fact, stigma is not just proximal to negative health outcomes, but one of its root causes. Adding to this, is COVID-19’s role in amplifying the problem. Proper support, training, and resources are necessary tools to help the health center workforce navigate this complex landscape, support retention, and avoid disengagement. More Details...

Serving Rural Patients with Telehealth: Resources and Tips for Federally Qualified Health Centers: A HITEQ telehealth publication (2020). Resource Type: Publication. Description: With the challenges of provider shortages and lack of accessible facilities, telehealth presents an opportunity for health centers serving rural areas to expand health services, integrate primary care with subspecialty services, and improve care management.6 Telehealth provision in rural communities is particularly important and in-demand during the COVID-19 pandemic as many health centers have had to quickly transition to providing remote services. While telehealth has the potential to improve healthcare provision and access, many rural areas lack the reliable broadband connection and devices necessary for high-quality telehealth provision. More Details...

Health Centers' Experienced and Anticipated COVID-19 Testing Challenges (2020). Resource Type: Publication. Description: This report documents health centers’ experienced and anticipated challenges with COVID-19 testing. This report discusses the findings from NACHC’s open call for information on this topic and has testimonials from health center staff on their experiences. More Details...

Health Centers' Challenges with COVID-19 Testing (2020). Resource Type: Infographic. Description: This infographic illustrates high-level findings from the aforementioned report, which has additional testimonials from health center staff on their challenges with testing for COVID-19. More Details...

Through the COVID-19 Pandemic and Beyond: Using Scenarios to Explore the Future of Community Health Centers (2020). Resource Type: Publication. Description: This document outlines the benefits of using scenarios to help envision alternative futures for health centers. The scenarios were based on both research on the effects of the pandemic and dialogue, polling and interviews from nearly 150 health center leaders.  More Details...

Flu LEAD (Linkages to End Access Disparities) Initiative 2020 Information: A Pilot Project to Increase Influenza Vaccination Coverage among HUD-Assisted Residents (2020). Resource Type: Publication. Description: This NCHPH informational page provides an overview, and resources about the Flu LEAD pilot project directed by the U.S Department of Housing and Urban Development (HUD and the Health Resources and Services Administration (HRSA) to increase influenza vaccination coverage among residents of Public Housing Agencies (PHAs). More Details...

Promising Health Center Practices During COVID-19 (2020). Resource Type: Publication. Description: This document provides a compendium of promising practices for health centers during COVID-19. This robust collection of field examples speaks to the breadth and depth of change and transformation carried out by health centers and their partners as they continued serving their communities in the midst of a pandemic response. More Details...

Influenza Vaccine Readiness in an Era of COVID-19: Reflections from Community Health Center Leaders (2020). Resource Type: Publication. Description: This document contains interviews conducted by the National Association of Community Health Centers (NACHC) with a diverse group of health center leaders to ascertain issues being considered in light of the urgent need for expansive influenza vaccine overage in the face of the novel coronavirus pandemic. More Details...

Influenza Vaccination Technical Assistance Materials for Health Centers Curated by the Flu LEAD (Linkages to End Access Disparities) Team (2020). Resource Type: Publication. Description: The following HRSA document contains technical assistance resources that may be helpful to health centers and other Health Center Program stakeholders interested in supporting clinical and community efforts to increase seasonal influenza vaccination rates. More Details...

Oral Health Value-Based Care: The Federally Qualified Health Center (FQHC) Story (2020). Resource Type: Publication. Description: NACHC collaborated with the DentaQuest Partnership for Oral Health Advancement to produce this white paper examining the role of FQHCs as facilitators of oral health value-based care. It also outlines various ways that FQHCs are positioned to respond effectively to the COVID-19 epidemic. More Details...

Operating a MLP During COVID-19, A Town Hall (2020). Resource Type: Archived Webinar. Description: This town hall conversation explored strategies for coordinating health and legal efforts during the COVID-19 pandemic. More Details...

Reimagining Care (7/8/2020): Ensuring Access to Coverage During a Pandemic and Beyond (2020). Resource Type: Archived Webinar. Description: COVID-19 has fundamentally changed how health centers deliver care. Health centers have also changed the way they provide a diverse range of non-medical enabling services that address patient barriers to care and social determinant of health. More Details...

Partnership Opportunities for Health Centers, EnVision Centers, and Public Housing Agencies (2020). Resource Type: Archived Webinar. Description: The recent COVID-19 crisis his highlighted the magnitude of health inequities faced by public housing residents and the need for a coordinated approach in providing health prevention and treatment, as well as the basic goods and services needed to survive, e.g., food, medicine and shelter. More Details...

Secondary Traumatic Stress Identification, Mitigation and Improving Work Satisfaction for Health Center Staff During the COVID-19 Pandemic (2020). Resource Type: Archived Webinar. Description: Webinar hosted by NCHPH. Recording slides and handouts available. More Details...

Returning to Primary Care: Diabetes Care During a Public Health Crisis (2020). Resource Type: Archived Webinar. Description: The current public health crises have shown how critical it is for health centers to transform care delivery, especially for the vulnerable and safety-net population. Health centers provide care to individuals disproportionally at risk for, and affected by, diabetes. In this three-part webinar series, NACHC's Quality Center provided applications of evidence-based interventions for diabetes that can be readily and quickly implemented in the context of a changing healthcare environment. More Details...

MSAW/Housing Playbook and Risk Mitigation: Samples from Family Health La Clinica, Wisconsin (2020). Resource Type: Template. Description: Three documents from Family Health La Clinica, shared by the Wisconsin PCA. Resources include a Playbook, Risk Mitigation Strategy, and Housing & Workplace Best Practices. More Details...

Payment Reimbursement Tips: FQHC Requirements for Medicare Telehealth Services during the COVID-19 Public Health Emergency (PHE) (2020). Resource Type: Publication. Description: This fact sheet covers requirements for FQHC reimbursement for telehealth services during the COVID-19 Public Health Emergency. More Details...

Snapshot: FQHCs and Oral Health (2020). Resource Type: Publication. Description: n.a. More Details...

Reimagining Care: Reopening Dental Practices (2020). Resource Type: Archived Webinar. Description: This webinar provides health centers, Health Center Controlled Networks and primary care associations with guidance for reopening dental departments, including promising practices that offer a “real world” perspective, guiding tips, resources and tools, all in an effort to help increase access to care in a safe environment for staff and patients. More Details...

COVID-19 & FTCA Office Hours #3 (2020). Resource Type: Archived Webinar. Description: NACHC, in collaboration with BPHC’s FTCA Division and Feldesman Tucker Leifer Fidell (FTLF), is holding a series of Office Hour to answer health center specific COVID-19 FTCA-related questions. Priority topics being covered are telehealth, provider coverage, volunteer providers, particularized determination, deeming applications, and other emerging issues related to available protection from the FTCA Program. Participants are able to pre-submit their burning questions. All questions not addressed will be answered during the following Office Hour. The most up-to-date FAQ is available at HRSA Health Center Program Coronavirus Disease 2019 (COVID-19 Frequently Asked Questions, go to “FTCA Requirements.” This is the third in the four-part series. More Details...

Strategies to Manage Financial Operations During COVID-19 (Podcast Series): Response and Recovery (2020). Resource Type: Podcast. Description: A five-part podcast series to help health centers manage their fiscal solvency during COVID-19 response and recovery. Based on the NACHC-BKD video series, Financial Office Hours: Strategies to Manage Financial Operations During COVID-19, podcast topics include managing your health center’s cash flow, paycheck protection, provider relief funding, grants management, and staffing. More Details...

Telephone and Virtual Visits: Operational Considerations (2020). Resource Type: Publication. Description: Tips and scripts for health center organizations to use in conducting telehealth visits with patients. More Details...

Telehealth Workflows (2020). Resource Type: Other. Description: Suggested diagramed workflows for any organization managing patient caseloads via telemedicine. More Details...

Re-opening Dental Practices during COVID-19: Legal Analysis / COVID-19: reapertura de consultorios dentales (2020). Resource Type: Publication. Description: This memo, authored by FTLF in partnership with NACHC, provides considerations for health centers in determining the re-opening of dental services during the COVID-19 pandemic. Brief analysis of FTCA coverage, malpractice liability, CDC guidance and applicable OSHA rules are provided. More Details...

Telehealth Implementation Quick Guide – COVID-19 Resource Packet / Guía rápida para la implementación de telesalud: Paquete de recursos sobre la COVID-19 (2020). Resource Type: Publication. Description: This resource packet provides a short overview of reimbursement and legal considerations for telehealth during the pandemic, operational guides compiled from health centers for implementing telemedicine and telephonic visits, and sample workflows. More Details...

Personal Protective Equipment [PPE] is Only One Part of the Equation (2020). Resource Type: Other. Description: This blog post details why personal protective equipment is only one part of a larger protection strategy. More Details...

FTCA Office Hour #2 — COVID-19 (2020). Resource Type: Archived Webinar. Description: NACHC, in collaboration with BPHC’s FTCA Division and Feldesman Tucker Leifer Fidell (FTLF), is holding a series of Office Hour to answer health center specific COVID-19 FTCA-related questions. Priority topics being covered are telehealth, provider coverage, volunteer providers, particularized determination, deeming applications, and other emerging issues related to available protection from the FTCA Program. Participants are able to pre-submit their burning questions. All questions not addressed will be answered during the following Office Hour. The most up-to-date FAQ is available at HRSA Health Center Program Coronavirus Disease 2019 (COVID-19 Frequently Asked Questions, go to “FTCA Requirements.” This is the second in the four-part series. More Details...

Medical Respite Care & Alternate Care Sites (2020). Resource Type: Publication. Description: This issue brief is intended to provide health centers, public health authorities, emergency response systems, and Alternate Care Site program administrators with an operational framework that will improve the quality of care at ACS programs and promote longer-term stability for vulnerable people. Ideally, communities can retain this increased capacity for medical respite care after the pandemic subsides given the high level of need for these programs prior to COVID-19. More Details...

Testing Toolkit COVID - 19 Resources: (2020). Resource Type: Toolkit . Description: Health Centers across Wisconsin are working to expand testing for COVID-19 as critical partners in their community's path to recovery and re-opening. WPHCA assembled the following checklist and toolkit  to assist Health Centers with starting and expanding testing, leveraging experience from Health Centers on the front line in Milwaukee. Please note that several resources are Wisconsin and/or Health Center specific, so you should consult your own local or state authorities when using the toolkit in your organization. More Details...

Claims Reimbursement for Testing and Treatment of Uninsured – COVID-19 (English/Spanish) (2020). Resource Type: Publication. Description: This document, authored by FTLF, provides an overview of the Department of Health and Human Services (HHS) Claims Reimbursement for Testing and Treatment to Health Care Providers and Facilities Serving the Uninsured Program. The analysis summarizes key terms and conditions of the Program as applicable for Health Centers. This specific COVID-19 related program is funded through the Provider Relief Fund, authorized in the Coronavirus Aid, Relief and Economic Security (CARES) Act. More Details...

Basic Preparations for Fluid Operations During a Pandemic: A COVID-19 Operations Resource Packet (2020). Resource Type: Toolkit. Description: This packet contains basic, sample procedures and workflows informed by health centers that are currently managing ‘new normal’ operating procedures. “Fluid operations” are a result of circumstances may include partial, physical opening of some sites while virtually delivering other services, rapid closure and then re-opening of sites and services based on local COVID-19 health indicators, and rapid response to emerging needs requiring redeployment of staff and communication to patients and/or community members. More Details...

Cyber Security Risks — COVID-19: Best Practices for Health Center Staff Working Remotely (2020). Resource Type: Publication. Description: The number of COVID-19 cases continue to increase throughout the United States, requiring more and more of our health systems to rely on employees working from home at times. While some of us are required to "shelter-in-place," unfortunately that shelter can create increased risks such as cyber security breaches. With good planning, policies, and employee and family education, health centers can minimize risk and support their employees while working remotely. This presentation will inform your Health Center remote workers on best practices for increasing cybersecurity at home. More Details...

Paycheck Protection Program (PPP) and Non-Traditional Financing for FQHCs during COVID-19 (2020). Resource Type: Archived Webinar. Description: This webinar discusses non-traditional financing opportunities for health centers dealing with financial downturn during COVID-19, focusing on the latest developments in the Paycheck Protection Program (PPP) administered by the Small Business Administration (SBA) and tips for strengthening health center participation in the PPP. More Details...

Healthcare Workforce Virtual Toolkit — COVID-19 (2020). Resource Type: Toolkit. Description: This collection provides a curated set of resources and tools for decision-makers managing healthcare workforce challenges in response to the COVID-19 emergency. More Details...

Webinar Recordings and Slides — COVID-19: Oral Health COVID-19 Webinars (2020). Resource Type: Archived Webinar. Description: This webpage includes all recordings and slides from NNOHA's live webinars related to COVID-19. The webinars include content on self-care, teledentistry, and oral health workforce. More Details...

Kit de herramientas para trabajo remoto: paquete de recursos frente al COVID-19 (2020). Resource Type: Publication. Description: Este paquete podría usarse junto con el paquete de recursos frente al COVID-19, "Reduced Workflows and Staffing Guidance for Non-Clinical Operations" (Flujos de trabajo reducidos y orientación del personal para operaciones no clínicas) elaborado por la Asociación Nacional de Centros de Salud Comunitarios (NACHC) el 30 de marzo de 2020. Estos materiales se ofrecen a los centros de salud como muestras generales, ya que indican las formas de organización más adecuadas para el personal que trabaja desde su hogar, los estilos de administración apropiados y las comunicaciones con su organización. This resource is also available in English as the Remote Work Toolkit. More Details...

FTCA Office Hour — COVID-19 (2020). Resource Type: Archived Webinar. Description: n.a. More Details...

Esquemas de fraude Alerta de orientación (2020). Resource Type: Publication. Description: A medida que gestionar la COVID-19 se convierte en parte de las operaciones diarias en los centros de salud, aumentará la adquisición de suministros y servicios relacionados con el tratamiento y respuesta del paciente. Esta notificación de alerta tiene como finalidad crear conciencia sobre los posibles sistemas fraudulentos que puedan surgir durante este tiempo, y apoyar a los centros de salud con la información que necesitan conocer para permanecer vigilantes. Las categorías de estafas incluyen, entre otros, el fraude cibernético y de telemercadeo, estafas de productos de alta demanda y precios desorbitados, y fraude perpetrado al simular ser el gobierno u otras organizaciones. Also available in English: Fraud Schemes Guidance Alert More Details...

The Impact of COVID-19 on Health Center Revenue and Jobs: A 50-State Analysis (2020). Resource Type: Publication. Description: View a state-by-state estimate of health center revenue and job loss as a result of the COVID-19 pandemic. More Details...

Paycheck Protection Program Stimulus Calculator (2020). Resource Type: Other. Description: This resource is intended to assist you in calculating an estimated amount eligible for a Payroll Protection Loan as part of the CARES Act for COVID-19 funding relief. More Details...

Communications & Outreach Toolkit — COVID-19: Resources & Templates to help Health Centers Communicate information about services and programs during the Coronavirus Outbreak (2020). Resource Type: Toolkit. Description: Resources and templates Health Centers and PCAs can use to communicate information about services and programs to a variety of audiences, including the media, patients, prospective patients, community partners, during the Coronavirus outbreak. Resources include templates and documents like fact sheets, flyers, media relations templates, video animations, and more. More Details...

Telehealth Implications for FQHCs — COVID-19 (2020). Resource Type: Archived Webinar. Description: In this complimentary webinar, we will describe the new telehealth flexibilities in the Appropriations Act and PAL 2020-01, discuss the President's recent national emergency declaration, and explain the broader impact of each on health centers. More Details...

Supply Chain Local Coordination Infographic (English/Spanish) (2020). Resource Type: Publication. Description: This infographic illustrates the process by which to request supplies from government agencies. More Details...

Strategic National Stockpile (SNS) (English/Spanish) (2020). Resource Type: Publication. Description: This document outlines the purpose of the Strategic National Stockpile, how it is controlled and accessed by community health centers and primary care associations, and finally its current status. More Details...

Remote Work Toolkit (English/Spanish) (2020). Resource Type: Publication. Description: This packet could be used in conjunction with “Reduced Workflows and Staffing Guidance for Non- Clinical Operations” COVID-19 Resource Packet issued by NACHC on March 30, 2020. These materials are offered as general samples for health centers as they determine the most appropriate set up for staff working from home, appropriate management styles and communications for their organization. More Details...

Patient Confidentiality & COVID-19 (2020). Resource Type: Archived Webinar. Description: In this complimentary webinar, we will review the permitted uses and disclosures of patient information during emergencies under both HIPAA and Part 2 and discuss the most recent updates from OCR and SAMHSA. We will also provide responses to health center’s most frequently asked questions and suggest best practices to ensure on-going compliance during this challenging period. More Details...

FTCA Coverage & COVID-19 (2020). Resource Type: Archived Webinar. Description: Health centers are currently engaged in unprecedented efforts to respond to the COVID-19 pandemic. In this complimentary webinar, we will explore FTCA coverage for various COVID-19 activities and discuss how you can best ensure malpractice liability protection for your health center and staff members in these unusual times. More Details...

Oral Health Listening Session Findings — COVID-19 (2020). Resource Type: Publication. Description: NNOHA hosted three oral health listening sessions on health center dental programs' responses to COVID-19. The listening sessions focused on protecting the community and protecting the dental team. The findings of the three listening sessions are provided in this document in addition the webinar recordings. More Details...

Fraud Schemes Guidance Alert (English/Spanish) (2020). Resource Type: Publication. Description: As managing COVID-19 becomes part of the daily operations at health centers, procuring supplies and services related to patient treatment and response will increase. This Alert Notice is meant to bring awareness to potential fraudulent schemes that could arise during this time and assist health centers with the information they need to know to remain vigilant. Categories of scams include, but are not limited to, cyber and telemarketing fraud, high-demand product scams and price gouging, and fraud perpetrated by simulating government or other organizations. More Details...

Community Health Workers and COVID-19 (2020). Resource Type: Publication. Description: COVID-19 is an infectious disease caused by a newly discovered coronavirus. It has been impacting countries around the world, including the United States. Most people infected will experience mild to moderate respiratory illness and recover without requiring special treatment, however, older people, and those with underlying medical problems like cardiovascular disease, diabetes, chronic respiratory disease, and cancer are more likely to develop serious illness. This resource covers how Community Health Workers are uniquely equipped to help the community cope with challenges faced due to COVID-19. More Details...

Digest of Resources for Medical-Legal Partnerships — COVID-19 (2020). Resource Type: Other. Description: A digest of resources to tackle the urgent, overlapping health and legal needs exacerbated by the COVID-19 pandemic. Includes a townhall webinar highlighting remote legal practices, COVID-19-related legal needs such as eviction prevention, and practical advice from New York and Austin MLP programs. More Details...

Telehealth Essentials (2020). Resource Type: Publication. Description: This brief guide by Mid-Atlantic Telehealth Resource Center discuss the essential aspects of telehealth, from policy to implementation. More Details...

Telehealth to Support Primary Care during COVID-19 (2020). Resource Type: Archived Webinar. Description: Sanjeev Arora, MD, discusses how the Project ECHO model is being applied to support primary care providers during this pandemic. Bob Phillips, MD reports on how primary care practitioners are applying emerging telehealth policies and the tough choices practices are making to maintain financial viability with dramatically reduced in-person visits. More Details...

Simulation Exercise: Coronavirus Disease (COVID-19) Training (2020). Resource Type: In Person Training. Description: To support countries’ preparedness effort on the COVID-19 outbreak, WHO`s Department of Health Security and Preparedness has developed a generic COVID-19 tabletop exercise package. The exercise aims to examine and strengthen existing plans, procedures and capabilities to manage an imported case of 2019-nCov and targets the health authorities at the national level. More Details...

Operational considerations for case management of COVID-19 in health facility and community: Interim guidance19March 2020 (2020). Resource Type: Publication. Description: This document is intended for health ministers, health system administrators, and other decision-makers. It is meant to guide the care of COVID-19 patients as the response capacity of health systems is challenged; to ensure that COVID-19 patients can access life-saving treatment, without compromising public health objectives and safety of health workers. More Details...

What Supportive Housing Providers Need to Know about CoronaVirus Disease 2019: Promising Practices highlighted in March 2020 COVID-19 Guidance for working with populations facing homelessness and other vulnerabilities is still relevant 6 and 12 months later. (2020). Resource Type: Publication. Description: The vulnerable populations we serve are most likely to be impacted by COVID-19 based on their histories of homelessness and barriers to care when managing multiple health conditions. CSH has pulled together information from a variety of sources, from the vantage point of supportive housing providers, to help your agency best support your residents, your staff and your community. More Details...

Infectious Disease Toolkit for CoCs (2020). Resource Type: Publication. Description: Health officials are currently taking steps to prevent the introduction and spread of COVID-19 (“Coronavirus”) into communities across the United States. Housing providers, including organizations that run continuums of care and shelters, as well as the general public, can play an important role in this effort. You have access to many resources on the HUD page, including the Community Planning Development’s Toolkit for Homeless Shelters and Continuum of Care Providers. More Details...

Coronavirus Disease 2019 (COVID-19) (CDC) (2020). Resource Type: Publication. Description: This short document discusses how health center boards are exercising their governance duties related to COVID-19. More Details...

ADA Coronavirus FAQs (2020). Resource Type: Toolkit. Description: The American Dental Association (ADA) recognizes the importance of providing the profession with credible information that will protect both patients and dental health care personnel at a time when information is constantly being updated. We will seek to update this information as we learn more details from the Centers for Disease Control and Prevention (CDC) and other reputable sources. More Details...

Special COVID-19 Weitzman ECHO Session (2020). Resource Type: Archived Webinar. Description: On Wednesday, March 4, the Weitzman Institute led a special Project ECHO session for clinicians addressing COVID-19. We are making the video recording and slides available free to health centers nationwide. More Details...

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This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.