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The COVID-19 Pandemic and the Health Center Workforce: Challenges and Solutions

Resource Topic: Clinical Issues, Emerging Issues, Governance, Operations, Quality Improvement, Social Determinants of Health (SDOH), Special and Vulnerable Populations, Workforce

Resource Subtopic: COVID-19, Emergency Management, Human Resources, Health Equity, Population Health, Community, Health, and Housing Partnerships, Development/Training, Leadership, Recruitment and Retention.

Keywords: Performance Improvement, Planning, Policies and Procedures, Residents of Public Housing, Strategic Planning.

Year Developed: 2022

Resource Type: Archived Webinar.

Primary Audience: Administrative Staff C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Clinicians Enabling Staff Outreach Staff PCAs
Secondary Audience: Board of Directors

Language(s): English

Developed by: National Center for Health in Public Housing (See other resources developed by this organization).

Resource Summary: Despite increasing demand for health care services, health centers indicate a critical shortage of staff necessary to meet that demand. Burnout, stress, depression, etc. have eroded our healthy workforce. This Facebook Live session discussed workforce challenges and how to navigate these challenges.

Resource Details: More than 2 years after the first cases of COVID-19 were reported in the U.S., the pandemic continues to affect communities across the country and has pushed our health centers to the brink. Throughout the pandemic, health centers and their workforces have remained on the front lines mobilizing resources to ensure access to care for the patients and communities they serve. Despite increasing demand for health care services, health centers indicate a critical shortage of staff necessary to meet that demand. Burnout, stress, depression, etc. have eroded our healthy workforce. This Facebook Live session discussed workforce challenges and how to navigate these challenges.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.