Secondary Traumatic Stress Identification, Mitigation and Improving Work Satisfaction for Health Center Staff During the COVID-19 Pandemic
Resource Topic: Clinical Issues, Emerging Issues, Operations, Promising Practice, Quality Improvement, Special and Vulnerable Populations, Workforce
Resource Subtopic: Behavioral Health, COVID-19, Recruitment and Retention.
Keywords: Health Systems, Infectious Diseases, Residents of Public Housing, Rural Health Services, School Health Services, Staffing and Onboarding, Team-Based Care, Education of Staff (e.g., Competency-Based).
Year Developed: 2020
Resource Type: Archived Webinar
Primary Audience: C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc)
National Center for Health in Public Housing
(See other resources developed by this organization).
Resource Summary: Webinar hosted by NCHPH. Recording slides and handouts available.
Resource Details: This webinar educated staff on the concept of traumatic stress. It identified terms, risk factors, and symptoms associated with compassion fatigue/secondary traumatic stress and burnout. The concept of self-care was introduced, and participants learned about building skills that can mitigate traumatic stress responses and improve work satisfaction and resilience.