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Secondary Traumatic Stress Identification, Mitigation and Improving Work Satrisfaction for Health Center Staff During the COVID-19 Pandemic

Resource Topic: Clinical Issues, Emerging Issues, Operations, Promising/Best Practices, Quality Improvement, Special and Vulnerable Populations, Workforce

Resource Subtopic: Behavioral Health, COVID-19, Recruitment and Retention.

Keywords: Health Systems, Infectious Diseases, Residents of Public Housing, Rural Health Services, School Health Services, Staffing and Onboarding, Team-Based Care, Education of Staff (e.g., Competency-Based).

Year Developed: 2020

Resource Type: Archived Webinar

Primary Audience: C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc) Clinicians Enabling Staff Outreach Staff PCAs

Language: English

Developed by: National Center for Health in Public Housing (See other resources developed by this organization).

Resource Summary: Webinar hosted by NCHPH. Recording slides and handouts available.

Resource Details: This webinar educated staff on the concept of traumatic stress. It identified terms, risk factors, and symptoms associated with compassion fatigue/secondary traumatic stress and burnout. The concept of self-care was introduced, and participants learned about building skills that can mitigate traumatic stress responses and improve work satisfaction and resilience.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.