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Resource Details


The Path Forward: Re-Imagining Primary Care During and Beyond the Pandemic

Resource Topic: Clinical Issues, Emerging Issues, Promising Practice, Quality Improvement, Social Determinants of Health (SDOH), Special and Vulnerable Populations, Value-Based Health Care Transformation, Workforce

Resource Subtopic: COVID-19, Oral Health (Dental Care), Research and Data, Sustainability, Administrative Policies, Emergency Management, Telehealth, Health Equity, Population Health, Community, Health, and Housing Partnerships, Policy and Advocacy, Patient-Centered Health Outcomes, Patient Engagement, Programs and Services, Value-Based Payment, Development/Training, Leadership.

Keywords: Access to Care, Care Coordination, Communication, Transparency, and Outreach, Community Engagement, Community Health Workers, Health Risk and Behavior, Health Systems, Integrated Care, Outreach, Partnerships, Patient Satisfaction, Persons Experiencing Homelessness, Performance Improvement, Policies and Procedures, Quality Measures, Residents of Public Housing, School Health Services, Staffing and Onboarding, Strategic Planning, Team-Based Care.

Year Developed: 2020

Resource Type: Archived Webinar.

Primary Audience: Administrative Staff Board of Directors C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Clinicians Enabling Staff Outreach Staff PCAs

Language: English

Developed by: Community Health Center, Inc. (See other resources developed by this organization). In collaboration with Weitzman Institute.

Resource Summary: As the nation struggles with the dual pandemics of COVID-19 and racism, the moment is upon us to deeply examine and reshape the primary care delivery system for underserved communities. In this webinar, leadership of the Community Health Center, Inc. and its Weitzman Institute will lay out a road map for the new Path Forward. We invite health center and safety net providers, staff, consumer leaders and others to join the conversation and contribute their expertise, perspective and ideas.

Resource Details: Panelists for this session included: Mark Masselli, Founder, President, Chief Executive Officer, CHC, Inc; Margaret Flinter, PHD, APRN; Senior VP and Clinical Director, CHC, Inc.; Veena Channamsetty MD, FAAFP; Chief Medical Officer, CHC, Inc.; Yvette Highsmith-Francis, MBM; Vice President, Eastern Region, CHC, Inc.; Amy Taylor; Vice President, Western Region, CHC, Inc.; Daren Anderson, MD; Director of the Weitzman Institute, CHC, Inc.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit