Resource Search Results

Creating a Plan to Address Provider Satisfaction with Health IT: Intervention Project Planning Template, June 2020 (2020). Resource Type: Template. Description: Provider satisfaction is of critical importance for health centers to promote safety and workforce stability. Organizations may be working to reduce burden or increase satisfaction of the provider workforce. This worksheet, created by HITEQ, assists organizations in operationalizing the information set forth in HITEQ’s Assessing Provider Satisfaction: Designing health IT interventions to improve satisfaction and reduce burden. Review that piece, and then download the project planning template to create a plan of your own. More Details...

Manager Training for Employee Engagement - Part 1 (2020). Resource Type: Archived Webinar. Description: This session was hosted on June 23, 2020 as the first session in this two part series. During this session, April Lewis of Good Connection, Inc. provided an overview of the STAR² Center Manager Training Toolkit and introduced attendees to the "why" behind the toolkit and manager training in health center settings.  More Details...

Secondary Traumatic Stress Identification, Mitigation and Improving Work Satisfaction for Health Center Staff During the COVID-19 Pandemic (2020). Resource Type: Archived Webinar. Description: Webinar hosted by NCHPH. Recording slides and handouts available. More Details...

Financial and Workforce Characteristics of High-Performing Health Centers (2020). Resource Type: Publication. Description: This infographic illustrates key findings from the STAR² Center and Capital Link’s study, which examines the financial and workforce characteristics of high-performing health centers across the country. More Details...

PCA Enabling Services Virtual Summit Podcast Series (2020). Resource Type: Other. Description: The first-ever PCA Enabling Services Virtual Summit and podcast series is co-organized and hosted by the Health Center Association of Nebraska (HCAN) in partnership with Health Outreach Partners (HOP). The seven podcast episodes cover a variety of Enabling Services topics, with a focus towards Primary Care Associations. More Details...

Turnover Tool Webinar Series (2020). Resource Type: Archived Webinar. Description: Is your health center experiencing high turnover? Are you trying to make the case for stronger workforce retention efforts within your organization? Are you struggling to figure out what is contributing to turnover at your organization? If you answered yes to one or all of these questions, then you will want to join ACU’s webinar series focusing on health center workforce turnover.  More Details...

STAR² Center Talks Workforce Success (2020). Resource Type: Podcast Series. Description: In today’s rapidly changing workplace environment, health centers need to be at the forefront of developing solutions that meet the ever evolving needs of their workforce. ACU’s STAR² Center Podcast Series brings you engaging and informative chats with health center leaders and experts about the different core components that make up a robust health center workforce as it is the fuel for your organizational mission. More Details...

Manager Training Toolkit (2020). Resource Type: Toolkit. Description: The purpose of the Manager Training Toolkit is to provide a training and development resource for managers at health centers to equip them with skills and tools to lead their teams, increase engagement and reduce turnover. More Details...

Turnover Calculator Tool (2020). Resource Type: Toolkit. Description: Health centers can access this tool on a rolling basis, completing their turnover information from the year prior. Once adequate information has been collected, ACU will be able to aggregate the data on a state, regional and national basis, which can be shared to assist health centers in benchmarking their own data. By completing the tool, health centers will also be able to calculate the total cost of turnover at their organization as well as receive recommendations for mitigating turnover. More Details...

HITEQ Highlights: Health Center Defense Against the Dark Web: Strategies for Building Security Awareness, Education, and Compliance in 2020 (2020). Resource Type: Archived Webinar. Description: This HITEQ Center webinar explored key concepts and best practices that should be followed by Health Centers seeking to develop Defense in Depth and effectively implement hardened security programs at their sites. There are ever-increasing cybersecurity guidelines and protection measures that Health Centers must navigate and digest. This webinar sought to motivate and educate the health center workforce on critical privacy and security concepts and methods for defense. Aspects of Security Risk Assessment, security awareness training, and breach protection were covered with an emphasis on health center-wide information protection. More Details...

Chief Workforce Officer Toolkit (2020). Resource Type: Toolkit. Description: The Association of Clinicians for the Underserved (ACU) and the STAR² Center in partnership with the National Association of Community Health Centers (NACHC) are excited to announce the release of the Chief Workforce Officer (CWO) Toolkit. Our organizations have collaboratively developed this timely and relevant new resource to assist community health centers (CHCs) and primary care associations (PCAs) in recruiting and retaining workforce leaders who are strategic and effective at meeting the complex needs of the CHC workforce. In the toolkit, users will find CWO core competencies, a CWO job description template, and much more.. More Details...

Brief Report: ROI Analysis of CHW Programs (2020). Resource Type: Publication. Description: Despite mounting evidence of the positive impacts CHW programs can have, there is currently a lack of data relating these services to financial outcomes. One possible method to further evaluate and understand these programs’ economic impact is “Return on Investment” (ROI) analysis, which calculates the total benefit derived from each dollar invested in a program. While this type of analysis is rarely performed on CHW interventions, it has the potential to justify their value to a variety of stakeholders. More Details...

Building Resilience in the Midst of a Pandemic: What Health Care Workers and Leaders Can Do During the COVID-19 Pandemic (2020). Resource Type: Archived Webinar. Description: A lot of energy has been devoted to the critical need for PPE, the lack of respirators, tests, and the pressure on health centers to help “flatten the curve.” This crisis has left little time to address the impact of workplace and personal stressors on providers and other staff as they try to balance the fear of contracting the virus while carrying a heavy, complex workload. This webinar provided tips and recommendations for leadership, health center staff working at clinical sites on how to create a healthy environment and cope with anxiety, depression and other behavioral disorders caused by COVID-19. More Details...

Network Resource Guide for Health Center Controlled Networks (HCCNs) (2020). Resource Type: Publication. Description: For more information on the 49 HCCNs funded by HRSA, please visit the Network Resource Guide (NRG). https://networkresourceguide.org/. The NRG provides up-to-date information about HCCNs across the country that are working together to leverage health IT for health centers in ways to improve access to care, enhance quality of care, and achieve cost efficiencies. More Details...

Webinar Recordings and Slides — COVID-19: Oral Health COVID-19 Webinars (2020). Resource Type: Archived Webinar. Description: This webpage includes all recordings and slides from NNOHA's live webinars related to COVID-19. The webinars include content on self-care, teledentistry, and oral health workforce. More Details...

Bridging the Digital Divide: Using Technology to Improve Access to Health Care for Public Housing Residents (2020). Resource Type: Publication. Description: The purpose of this report is to outline the digital needs and challenges of public housing residents, the risks and benefits of using technology to improve patient care, and recommendations on how to prepare health centers and patients to optimize digital tools, improve access to care, and enhance efforts through partnerships to bridge the digital divide. More Details...

Managing Crisis through Resilient Leadership Resource Packet (English/Spanish) (2020). Resource Type: Publication. Description: Health centers are serving on the frontline, providing critical health care services in communities dealing with the coronavirus and COVID-19. During challenging and stressful times, it is normal for leaders to feel off balance. This resource contains six steps designed to access and be a Resilient Leader during turbulent times. More Details...

Healthcare Workforce Virtual Toolkit — COVID-19 (2020). Resource Type: Toolkit. Description: This collection provides a curated set of resources and tools for decision-makers managing healthcare workforce challenges in response to the COVID-19 emergency. More Details...

Oral Health Listening Session Findings — COVID-19 (2020). Resource Type: Publication. Description: NNOHA hosted three oral health listening sessions on health center dental programs' responses to COVID-19. The listening sessions focused on protecting the community and protecting the dental team. The findings of the three listening sessions are provided in this document in addition the webinar recordings. More Details...

The Road to Trauma-Informed Care in Primary Care (2020). Resource Type: Archived Webinar. Description: During this webinar, we heard from the National Council and Zufall Health Center about this program, lessons learned and resources for Health Centers on how to implement a trauma-informed care program on Trauma-Informed Primary Care: Fostering Resilience and Recovery, to educate health care providers on the importance of trauma-informed approaches and to create a change package for implementation of standardized and scalable trauma-informed care practices in the primary care setting. More Details...