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Brief Report: ROI Analysis of CHW Programs

Year Developed: 2020

Resource Type: Publication.

Primary Audience: Administrative Staff C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc) Board of Directors Clinicians
Secondary Audience: Enabling Staff Outreach Staff

Language(s): English

Developed by: MHP Salud (See other resources developed by this organization).

Resource Summary: Despite mounting evidence of the positive impacts CHW programs can have, there is currently a lack of data relating these services to financial outcomes. One possible method to further evaluate and understand these programs’ economic impact is “Return on Investment” (ROI) analysis, which calculates the total benefit derived from each dollar invested in a program. While this type of analysis is rarely performed on CHW interventions, it has the potential to justify their value to a variety of stakeholders.

Resource Details: This report, available for free to resource portfolio members, offers an overview of the studies conducted on determining the ROI of CHW interventions across the U.S., and also offers suggestions on how to conduct an ROI analysis on your program.

Resource Topic: Workforce

Resource Subtopic: Sustainability, Data, Tools, and Dashboards.

Keywords: Community Health Workers, Return on Investment.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.