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Bridging the Digital Divide: Using Technology to Improve Access to Health Care for Public Housing Residents

Resource Topic: Clinical Issues, Emerging Issues, Health Information Technology (HIT)/Data, Operations, Promising Practice, Quality Improvement, Social Determinants of Health (SDOH), Special and Vulnerable Populations, Workforce

Resource Subtopic: Telehealth, Health Equity, Population Health, Enabling Services (ES), Patient-Centered Health Outcomes, Programs and Services, Development and Training.

Keywords: Access to Care, Health Care Facilities, Health Systems, Residents of Public Housing.

Year Developed: 2020

Resource Type: Publication.

Primary Audience: Clinicians C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc) Enabling Staff PCAs Outreach Staff
Secondary Audience: Administrative Staff Board of Directors

Language: English

Developed by: National Center for Health in Public Housing (See other resources developed by this organization).

Resource Summary: The purpose of this report is to outline the digital needs and challenges of public housing residents, the risks and benefits of using technology to improve patient care, and recommendations on how to prepare health centers and patients to optimize digital tools, improve access to care, and enhance efforts through partnerships to bridge the digital divide.

Resource Details: Publication by the National Center for Health in Public Housing.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,375,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.