These resources highlight innovative practices that health centers have adopted, resulting in improved operational performance and outcomes in areas like HIT/Data, quality improvement, practice transformation, workforce, addressing social determinants of health, and more. These promising practices are drawn from the Clearinghouse database. These field-generated practices have been self-identified by the authoring/submitting organization and adhere to at least three of the criteria listed below.
At a minimum a Promising Practice MUST demonstrate these two criteria:
- Operational Feasibility.The practice has the ability to be implemented and shared.
- Implementation Feasibility/Action Steps. The practice has the ability to be replicated and/or scaled beyond the initial implementation.
In addition, your Promising Practice MAY address the following:*
- Impact/Outcomes. The practice has been used successfully by at least one organization and has an emerging, positive track record of improved clinical, operational, or financial (cost) outcomes, as measured by PSDA or other quality improvement mechanism.
- Satisfaction. The practice demonstrates improved patient or staff satisfaction as measured by a satisfaction survey/tool.
- Data Collection Mechanism. The practice includes a way to track initial (quantitative and/or qualitative) data to support the establishment of benchmarks or represents a new method of collecting data, achieving outcomes, or analyzing data that improves health center benchmarks and measurements.
- Partnerships. The practice uses or creates innovative, strong partnerships that maximize efficiency, as measured by tracking health center efficiency from increased funding or increased visits, improved clinical outcomes, or similar measure.
* These criteria align with and build upon HRSA’s Bureau of Primary Health Care’s process for identifying promising practices through Health Center Operational Site Visits (OSVs) as outlined in a series of OSV reports from 2018 – 2019.
Displaying records 31 through 40 of 265 found.
Results for: Promising Practices
Assessing Patient Satisfaction with Telehealth at Community Health Centers: A Policy Brief (2023). Resource Type: Publication. Description: This brief describes findings from a national assessment of health center patients’ experiences with telehealth and the policy implications of these findings. The assessment focused on three key aspects of telehealth utilization, including 1) ease of use, 2) interaction with the clinician, and 3) overall comfort/satisfaction. More Details...
Health Center and Supportive Housing Capital Development Partnerships Case Study: Portland, OR (2023). Resource Type: Publication. Description: The COVID-19 pandemic has reinforced the value of community health and housing collaborations aimed at improving housing stability and quality of life for vulnerable populations. Exploration of these health and housing partnerships is fueled by increased demands for affordable and supportive housing combined with the need for more effective service coordination. Partnerships that expand the community’s housing and service infrastructure—the physical space— also provide opportunities for health centers to enhance care coordination and participate in efforts to address housing as a significant driver for health outcomes. Learn more about the key steps and decisions Central City Concern and their community partners made on their path to building new health and housing collaborations in their community. More Details...
Health Center and Supportive Housing Capital Development Partnerships Case Study: Denver, CO (2023). Resource Type: Publication. Description: The COVID-19 pandemic has reinforced the value of community health and housing collaborations aimed at improving housing stability and quality of life for vulnerable populations. Exploration of these health and housing partnerships is fueled by increased demands for affordable and supportive housing combined with the need for more effective service coordination. Partnerships that expand the community’s housing and service infrastructure—the physical space— also provide opportunities for health centers to enhance care coordination and participate in efforts to address housing as a significant driver for health outcomes. Learn more about the key steps and decisions the Denver Housing Authority and Denver Health and Hospital Authority made on their path to building new health and housing co-developments in their community. More Details...
Health Center and Supportive Housing Capital Development Partnerships Case Study: Atlanta, GA (2023). Resource Type: Publication. Description: The COVID-19 pandemic has reinforced the value of community health and housing collaborations aimed at improving housing stability and quality of life for vulnerable populations. Increased demands for affordable and supportive housing combined with the need for more effective service coordination are fueling exploration of these health and housing collaborations. Read the case study to learn more about the key steps and decisions leading health centers and providers have made on their path to building new health and housing collaborations in their communities. More Details...
Growing the Next Generation of Health Center Executives: Establishing an Administrative Fellows Program (2023). Resource Type: Archived webinar. Description: This two-part series is designed to assist health centers with specific consultation on top issues in developing and implementing an Administrative Fellows Program in a Health Center setting. The faculty includes health center representatives experienced and successful with a health center-based Administrative Fellows Program for post-graduate Masters’ prepared administrators. More Details...
Sensitive Information and the Electronic Patient Record: HITEQ Center, June 2023 (2023). Resource Type: Toolkit. Description: With nearly 100% of community health centers utilizing electronic health records (EHR) to care for patients, focus has pivoted from implementation and new workflow development to enhancement in order to drive value and reflect patient needs and population trends. EHR technology presents potential opportunities and significant constraints. Providers frequently document and share potentially sensitive information in the EHR, such as risk for intimate partner violence (IPV), consistent offers of pre-exposure prophylaxis (PrEP), or patient sexual orientation and gender identity (SOGI). More Details...
A Guide to Essential Cybersecurity Tasks for Health Centers: For health centers with limited resources, developed in June 2023 (2023). Resource Type: Toolkit. Description: In an increasingly connected healthcare landscape, health centers face a dual challenge: the rising tide of cyber threats and the need to comply with stringent data protection regulations, all while managing limited resources. The ever-evolving nature of cyberattacks and the complexity of compliance requirements make it essential for health centers to prioritize cybersecurity tasks effectively. More Details...
A Compendium of Veteran Oral Health Best, Promising, and Emerging Practice Approaches (2023). Resource Type: Publication. Description: NNOHA partnered with the American Institute for Dental Public Health to collect current practices to increase access to oral health care for veterans. This guide describes strategies to engage and serve veterans in the community for oral health care. More Details...
Optimize Your Care Team to Improve Chronic Hypertensive Disease Management (2023). Resource Type: Online Self-Paced Learning Modules. Description: This webinar focuses on advancing the mgmt of hypertension & improving patient outcomes through optimization of care teams. We explore how care team optimization, grounded in evidence-based practices, enhances health outcomes & provides vital support for our workforce. During this session, you hear from Ingrid Andersson from Mary’s Center on using RNs to enhance chronic care management, with a special emphasis on patients dealing with hypertension. Through comprehensive discussions & case studies, you explore the latest promising practices that focus on the pivotal role of collaborative teams in achieving superior patient outcomes. More Details...
Assessing Provider Capabilities, Attitudes, and Preferences about Telehealth: HITEQ Center Question Bank, April 2023 (2023). Resource Type: Toolkit. Description: As health centers are charting their path forward with telehealth after the public health emergency ends, it will be critical to have methods in place to comprehensively assess the current experiences, capabilities, attitudes, and preferences of providers. Telehealth program improvements should be grounded in a real understanding of these factors to ensure readiness of all providers. More Details...
This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.