Resource Search Results

How to Measure Patient Experience and Satisfaction with Telehealth (2020). Resource Type: Publication. Description: Why should you use patient experience and satisfaction surveys for telehealth visits? It’ll inform quality improvement efforts at your health center, benefitting both patients and providers in several ways. More Details...

Telehealth.HHS.gov website (2020). Resource Type: Other. Description: The Telehealth.HHS.gov website provides information about the latest federal efforts to support and promote telehealth services. It was built by the Health Resources and Services Administration (HRSA), an agency of the U.S. Department of Health and Human Services (HHS). More Details...

Enabling Services Data Collection: Documenting Health Center Interventions In A Value-Based Payment Environment (2020). Resource Type: Archived Webinar. Description: In collaboration with Health Outreach Partners (HOP), AAPCHO promoted the importance of documenting social determinants of health (SDoH) interventions to demonstrate the value and scope of health center enabling services (ES). AAPCHO and HOP was joined by the Community Health Care Association of New York State (CHCANYS) to highlight how state, regional, and national partners can leverage SDoH and ES data for Value-Based Payment (VBP). More Details...

Standardized Screening for Veteran Status (2020). Resource Type: Archived Webinar. Description: This webinar highlights an Iowa pilot project between a health center, the state Primary Care Association and the local VA Medical Center. A standardized screening intervention was developed and implemented across the health center organization, resulting in a significant increase of identification of military Veterans within the existing patient base. This improved the health center needs assessment effort as well as a more accurate patient characteristic report to UDS. More Details...

PrEP and Informatics (2020). Resource Type: Archived Webinar. Description: In this webinar experts from Fenway Health and HITEQ discuss using data, electronic health records, and informatics to make informed decisions regarding PrEP (pre-exposure prophylaxis) for HIV prevention. The webinar covers both clinical data usage and administrative staff support in using data and informatics for optimizing PrEP in health centers. More Details...

Pharmacy Access Office Hours: Relationship Between Affordability Expectations and BPHC SFSD Requirements for Pharmaceuticals (2020). Resource Type: Archived Webinar. Description: This office hour discusses in depth issues surrounding pharmaceuticals, compliance and sliding fee discounts in relationship to the health center mission. More Details...

Improving Diabetes Care Quality in Rural Communities (2020). Resource Type: Archived Webinar. Description: This webinar explores the role of telehealth delivery to overcome geographic and financial barriers to providing diabetes monitoring and patient lifestyle education. More Details...

Harm Reduction: Healing Hands (2020). Resource Type: Publication. Description: This edition of Healing Hands from the Health Care for the Homeless Clinicians' Network explores how harm reduction principles apply to various clinical settings and explains why the philosophy is so critically important. More Details...

Logrando Equidad en la Salud para las personas Lesbianas, Gays, Bisexuales, Transgénero y Queer (LGBTQ) – Parte 2 (2020). Resource Type: Archived Webinar. Description: Este seminario virtual en español cubrirá temas relacionados con el logro de la equidad en salud para las personas LGBTQIA+, particularmente aquellos en la intersección de las identidades latina, de minoría sexual, y de género. Esta sesión se dividirá en dos partes. La primera parte cubrirá la terminología básica, y una exploración de un modelo para entender como el estrés único de las minorías puede informar a las disparidades de salud experimentadas por las personas LGBTQIA+. More Details...

Logrando Equidad en la Salud para las personas Lesbianas, Gays, Bisexuales, Transgénero y Queer (LGBTQ) – Parte 1 (2020). Resource Type: Archived Webinar. Description: Este seminario virtual en español cubrirá temas relacionados con el logro de la equidad en salud para las personas LGBTQIA+, particularmente aquellos en la intersección de las identidades latina, de minoría sexual, y de género. Esta sesión se dividirá en dos partes. La primera parte cubrirá la terminología básica, y una exploración de un modelo para entender como el estrés único de las minorías puede informar a las disparidades de salud experimentadas por las personas LGBTQIA+. More Details...

Social Determinants of Health for LGBTQIA+ People Part 2 (2020). Resource Type: Archived Webinar. Description: In this second installment focused on social determinants of health for LGBTQIA+ people, Adrianna Boulin, the Community Outreach & Engagement Manager for Fenway Health discusses how community-based resources can help to mitigate the effects of stigma and marginalization for sexual and gender minority people. This webinar compliments Part 1 by providing actionable solutions to many of the inequities faced by LGBTQIA+ people. More Details...

Migrant Health Centers & COVID-19 Infographic (2020). Resource Type: Publication. Description: NCFH's infographic describing the results of the most recently available survey data for Migrant Health Centers conducted by HRSA, updated weekly. More Details...

Medical Respite Care & Alternate Care Sites (2020). Resource Type: Publication. Description: This issue brief is intended to provide health centers, public health authorities, emergency response systems, and Alternate Care Site program administrators with an operational framework that will improve the quality of care at ACS programs and promote longer-term stability for vulnerable people. Ideally, communities can retain this increased capacity for medical respite care after the pandemic subsides given the high level of need for these programs prior to COVID-19. More Details...

HITEQ Highlights: Health Center Defense Against the Dark Web: Strategies for Building Security Awareness, Education, and Compliance in 2020 (2020). Resource Type: Archived Webinar. Description: This HITEQ Center webinar explored key concepts and best practices that should be followed by Health Centers seeking to develop Defense in Depth and effectively implement hardened security programs at their sites. There are ever-increasing cybersecurity guidelines and protection measures that Health Centers must navigate and digest. This webinar sought to motivate and educate the health center workforce on critical privacy and security concepts and methods for defense. Aspects of Security Risk Assessment, security awareness training, and breach protection were covered with an emphasis on health center-wide information protection. More Details...

Social Determinants of Health for LGBTQIA+ People Part 1 (2020). Resource Type: Archived Webinar. Description: In this webinar Sean Cahill, PhD, the Director of Health Policy and Research at The Fenway Institute discusses social determinants of health for sexual and gender minorities. This session addresses current stressors and solutions to health inequities for LGBTQIA+ people, including the implications of COVID-19 for the community. More Details...

Claims Reimbursement for Testing and Treatment of Uninsured – COVID-19 (English/Spanish) (2020). Resource Type: Publication. Description: This document, authored by FTLF, provides an overview of the Department of Health and Human Services (HHS) Claims Reimbursement for Testing and Treatment to Health Care Providers and Facilities Serving the Uninsured Program. The analysis summarizes key terms and conditions of the Program as applicable for Health Centers. This specific COVID-19 related program is funded through the Provider Relief Fund, authorized in the Coronavirus Aid, Relief and Economic Security (CARES) Act. More Details...

Telehealth Etiquette Video Series (2020). Resource Type: Micro-Learning. Description: In this series of videos, we will learn the difference between a bad, good, and even better telehealth consult. While some of these demonstrations may seem humorous or “over the top”, all are based on actual patient scenarios. As you watch, notice the difference between the Good, the Bad, and the downright Ugly. More Details...

MSAW/Housing Playbook and Risk Mitigation: Samples from Family Health La Clinica, Wisconsin (2020). Resource Type: Template. Description: Three documents from Family Health La Clinica, shared by the Wisconsin PCA. Resources include a Playbook, Risk Mitigation Strategy, and Housing & Workplace Best Practices. More Details...

Chief Workforce Officer Toolkit (2020). Resource Type: Toolkit. Description: The Association of Clinicians for the Underserved (ACU) and the STAR² Center in partnership with the National Association of Community Health Centers (NACHC) are excited to announce the release of the Chief Workforce Officer (CWO) Toolkit. Our organizations have collaboratively developed this timely and relevant new resource to assist community health centers (CHCs) and primary care associations (PCAs) in recruiting and retaining workforce leaders who are strategic and effective at meeting the complex needs of the CHC workforce. In the toolkit, users will find CWO core competencies, a CWO job description template, and much more.. More Details...

Brief Report: ROI Analysis of CHW Programs (2020). Resource Type: Publication. Description: Despite mounting evidence of the positive impacts CHW programs can have, there is currently a lack of data relating these services to financial outcomes. One possible method to further evaluate and understand these programs’ economic impact is “Return on Investment” (ROI) analysis, which calculates the total benefit derived from each dollar invested in a program. While this type of analysis is rarely performed on CHW interventions, it has the potential to justify their value to a variety of stakeholders. More Details...