Resource Search Results

Bridging the Digital Divide: Tactics to Address Patient Barriers to Virtual Care (2021). Resource Type: Publication. Description: Lack of Internet and broadband access prevents some patients from using telehealth and other technology that can support their own health care and getting accurate health care information. In one 2020 study, 42 million Americans lacked adequate access to broadband (high speed internet). As of 2019, about one in five people did not have smartphones, and among low income people nearly one third do not have a smartphone. Rates of computer ownership are not much better. Those patients who do have access to the technology may or may not have the capacity and willingness to use it, depending on past experiences. Some patients aren\'t comfortable with technology, while others don\'t trust it or believe that virtual care is sub-par, despite growing evidence of its benefits. This culminates in a clear digital divide that can hinder the ability for patients to fully engage in their care or take advantage of things like remote patient monitoring, telehealth, mHealth, or patient portal. More Details...

2021 Biennial Workforce Summit (2021). Resource Type: Archived Webinar. Description: The 2021 Biennial Workforce Summit convened virtually on Wednesday & Thursday, May 26–27, 2021. The Summit was a joint effort of workforce-focused HRSA National Training and Technical Assistance Partners: Association of Clinicians for the Underserved’s STAR² Center, Community Health Center, Inc./Weitzman Institute, and the National Association of Community Health Centers. More Details...

Effects of Virtual Care Delivery on Health Center Clinician Engagement and Burnout (2021). Resource Type: Publication. Description: This paper reviews the impacts of telehealth delivery on provider engagement and provides tips for health center teams to improve engagement with increased use of virtual services in the context of the global pandemic. More Details...

Strategic Cybersecurity Investments: Leveraging American Rescue Plan Funding to Enhance Infrastructure and Services: HITEQ Highlights webinar (2021). Resource Type: Archived Webinar. Description: Healthcare continues to be the sector most targeted globally by ransomware and related malware attacks and leads in the average total cost of data breach across industries. The FY 2021 American Rescue Plan Funding provides an excellent opportunity for Health Centers to make strategic investments in cybersecurity infrastructure and services. This HITEQ Highlight, presented by Adam Kehler of Online Business Systems provides an overview of assets that can increase Health Center cybersecurity. Topics covered include cybersecurity infrastructure and services that can increase defense-in-depth for health IT, including EHRs, telehealth tools and services, mobile medical devices, patient portals, and related health information software applications. More Details...

Community Health Worker/Peer Workforce: Recruiting and Hiring for Social Determinants of Health Screening: Best Practices Guide and Findings from the COVID-19 Pandemic: Best Practices Guide and Findings (Role of CHW) from the COVID-19 Pandemic (2021). Resource Type: Publication. Description: Health centers emphasizing lived experience in their hiring and responsibilities for CHW and Peer positions, can achieve multiple benefits of maximizing meaningful engagement with target populations and empower the voices of people with lived experience in the health center environment, while supporting employment and economic opportunity in often hard to employ communities. More Details...

NACHC Telehealth Office Hours: State Assistive Technology Act (2021). Resource Type: Archived Webinar. Description: This session from April 8, 2021 focuses on the State Assistive Technology (AT) Act program and the services they provide. State AT programs provide information and awareness about AT, train people how to use AT, demonstrate AT that is responsive to a person’s needs related to vaccine access, testing, physical distancing, using telemedicine, enrolling in programs, and participating in virtual health and wellness and social engagement programs. More Details...

Bridging Patient Access: Best Practices for Community Health Workers (2021). Resource Type: Publication. Description: As telehealth services continue to bridge patient access to health services, it is important for health centers to focus on best practices that ensure excellent delivery of care. Thisguideincludeshelpful information about telehealth service delivery, tips for providing good virtual care, and how Community Health Workers(CHWs)can engage in telehealth. More Details...

Measuring Telehealth Success: You Can't Achieve it if You Can't Measure It: HITEQ Highlights Webinar (2021). Resource Type: Archived Webinar. Description: More than a year into the Covid-19 pandemic, it is now obvious that telehealth — in the form of a hybrid care delivery model that blends virtual and in-person care — is not a fad, but a healthcare delivery option that is here to stay. Healthcare leaders are seeking to optimize their organization\'s telehealth services for high performance and long-term sustainability. The problem is that most leaders neither know how well (or how bad) their telehealth services are performing, nor what true success can or should look like. Telehealth, when designed and implemented correctly, will engage patients to achieve positive outcomes, delight physicians, and contribute to organizational strategic objectives, including sustainable financial success. In this presentation, Christian Milaster of Ingenium Digital Health Advisors leads viewers through a series of pragmatic concepts on how to set an organization’s telehealth success targets, what and how to measure telehealth performance, the Physician Bill of Telehealth Rights, and how to leverage telehealth to achieve strategic success. This presentation is the second session of a two-part series. The first session focused on a telehealth maturity model and is available here. More Details...

Homelessness & COVID-19 Webinar Archives (2021). Resource Type: Archived Webinar. Description: In the peak of the emergency response to COVID-19 cases among people experiencing homelessness, the National Health Care for the Homeless Council held semiweekly webinars/forums on the most pressing issues facing health centers in April and May. View all recordings of this series now. More Details...

The Stairway to Telehealth Sustainability: The Telehealth Maturity Model: HITEQ Highlights Webinar (2021). Resource Type: Archived Webinar. Description: In response to the COVID-19 pandemic, telehealth adoption increased significantly, supporting ongoing access to care and was critical to support healthcare operations continuity which resulted in the adoption of various modes of telehealth tools. The initial focus was applying telehealth capabilities to ordinary care to increase access to care and keep patients, providers and staff safe. What healthcare organizations are now looking for is a roadmap to make telehealth more sustainable, to integrate it into clinical operations and to leverage it more strategically. In this presentation, Christian Milaster of Ingenium Digital Health Advisors shares the 7-step Telehealth Maturity Model that guides organizations toward sustainable success with telehealth. This presentation is the first session of a two-part series. HITEQ will host a second webinar session in April -- Measuring Telehealth Success: The Why, The What, The How. More Details...

Health Center Governance & Telehealth: Current and Future Considerations for Strategy and Oversight: Gobernanza y telesalud del centro de salud: Consideraciones actuales y futuras para la estrategia y la supervisión (2021). Resource Type: Publication. Description: This article outlines various strategic and oversight considerations related to telehealth for health center boards. A list of discussion questions is included at the end of the article. More Details...

Financial Impact of COVID-19 on California Federally Qualified Health Centers - Infographic (2021). Resource Type: Other. Description: Created with support from the California Health Care Foundation, this infographic highlights California FQHCs’ net projected losses from April through December 2020, after taking into account critical federal support made available through December 2020. More Details...

Financial Impact of COVID-19 on Rural Federally Qualified Health Centers (2021). Resource Type: Other. Description: The Financial Impact of COVID-19 on Rural Federally Qualified Health Centers report highlights the net projected losses of Rural FQHCs from April 2020 through June 2021, after taking into account critical federal support made available through December 2020. (Released in 2021) More Details...

Promising Practices in Virtual Integrated Behavioral Health Care: Lessons from Community Health Centers during COVID-19; February 2021 (2021). Resource Type: Publication. Description: With the rapid shift to telehealth services propelled by the COVID-19 pandemic, many community health centers had to rapidly transition to a mechanism of care delivery previously unknown and unfamiliar. Within a matter of days and weeks, health centers creatively found ways to transform workflows and approaches to care delivery to continue to provide care even if the patient was physically distant. This resource highlights promising practices in virtual integrated behavioral health care identified from community health centers. More Details...

Clinical Quality Measures for Eligible Professionals: 2021 Update: A Crosswalk Comparison of Clinical Quality Measures from The HITEQ Center (2021). Resource Type: Publication. Description: This spreadsheet developed by the HITEQ Center provides a crosswalk of Clinical Quality Measures and their electronic specifications as defined in the 2021 update for Eligible Professionals (Clinicians). Fields include the crosswalk of measures, with related information about MIPS ID, Telehealth Eligiblity, as well as inclusion in CY2021 UDS, Million Hearts, NCQA eCQM, CMS Adult / Child Medicaid Core Measures Set, HEDIS 2021, and CPC+ eCQMs. Both a PDF and spreadsheet are available for download below. More Details...

NCTRC Telehealth Hack - FQHC Program Models Post-COVID (2021). Resource Type: Archived Webinar. Description: Expanded telehealth flexibilities during the COVID public health emergency allowed for FQHCs and RHCs to serve as distant site providers to virtually manage largely underserved populations. Three FQHCs from different areas of the country will share their experiences implementing telehealth, including best practices and lessons learned. More Details...

National Financial Impact of COVID-19 on FQHCs Report: National Estimate from April 2020 - June 2021 (2021). Resource Type: Other. Description: Capital Link\'s new report provides a national picture of health center revenue loss, COVID-19-related expenses, the influx of relief funds through December 31, 2020, and the estimated gap in needed funds, based on the 15-month period from April 2020 through June 2021. More Details...

The Path Forward on Social Determinants of Health: Housing (2021). Resource Type: Archived Webinar. Description: The first of five webinars in the Weitzman Institute\'s Path Forward \"Moving from Screening to Solving for Social Needs\" series focusing on the intersection of stable housing and health outcomes with presenters Tim Shaw; Associate Director of Policy, Financial Security Program, Aspen Institute, David Rich; Executive Director of Supportive Housing Works, and Jason Shaplen; Chief Strategy and New Ventures Officer, Community Health Center, Inc. More Details...

School-Based Telehealth Playbook (2021). Resource Type: Toolkit. Description: This toolkit guides health centers through the design, implementation, and operation of a telehealth program that meets the needs of children and adolescents. This playbook includes essential components for school-based telehealth start-up, key considerations from health centers across the country, and amendable resources for every planning stage. While this playbook speaks to health centers, the resources, guides, and tips are useful for most health systems. More Details...

Strategies for Increasing HIV Screening Rates at Your Health Center (2020). Resource Type: Publication. Description: Health centers are always searching for innovative strategies to increase their HIV screening rates. This year, health centers have gotten creative by combining HIV testing with COVID-19 screening, while others are mailing at-home HIV testing kits to patients. Finding strategies to help increase HIV screening at your health center is a lesson in trial and error. We hope our latest blog will give you some ideas on improving your HIV screening rates! More Details...