Bridging Patient Access
Best Practices for Community Health Workers
Resource Topic: Clinical Issues, Emerging Issues, Operations, Promising Practice, Quality Improvement, Social Determinants of Health (SDOH), Special and Vulnerable Populations
Resource Subtopic: Electronic Health Records (EHRs), Telehealth, Health Equity, Enabling Services (ES), Patient Engagement.
Keywords: Access to Care, Community Engagement, Community Health Workers, Hispanic Americans/Latinos, Latinas, Outreach, Uniform Data System (UDS).
Year Developed: 2021
Resource Type: Publication
Primary Audience: Administrative Staff
Board of Directors
C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.)
(See other resources developed by this organization).
Resource Summary: As telehealth services continue to bridge patient access to health services, it is important for health centers to focus on best practices that ensure excellent delivery of care. Thisguideincludeshelpful information about telehealth service delivery, tips for providing good virtual care, and how Community Health Workers(CHWs)can engage in telehealth.
Resource Details: This resource focuses on the CHW role in telehealth and the process of transitioning in-person CHW services to a virtual platform. MHP Salud analyzes annual UDS health center data, and HRSA COVID-19 data to address and gather important themes.