Resource Search Results

A Patient Guide to Language Access (2016). Resource Type: Toolkit. Description: This toolkit describes the rights of patients to language access, questions to consider when determining an appropriate health care provider and health center, and resources for patient advocacy. The toolkit is available in multiple languages of English, Chinese, and Vietnamese. More Details...

Patient Satisfaction Quick Guide: Addressing Patient Satisfaction in Health Care for the Homeless Projects (2016). Resource Type: Publication. Description: This quick guide examines how HCH grantees can gather and utilize patient satisfaction data to improve patient experiences. Patient satisfaction is a key measure of quality health care, and regular assessment is required for all Health Center Program Grantees. “Addressing Patient Satisfaction in Health Care for the Homeless Projects” provides a succinct review of the strategies necessary to plan for, collect, and respond to such information. These practice recommendations emerged from a 2015 focus group of expert HCH administrators and client advocates, HRSA guidance, and scientific literature. More Details...

Enabling Services: Gateways to Better Care (2016). Resource Type: Publication. Description: This fact sheet was developed by AAPCHO and the National Association for Community Health Centers (NACHC). It provides an overview of the leading role health centers play in providing enabling services, or non-clinical services that improve access to care, and the important and positive impacts these services can have on health outcomes, costs, access and patient satisfaction. More Details...

Clinician's Guide to the Federal Insecticide, Fungicide, and Rodenticide Act (FIFRA) and the Food Quality Protection Act (FQPA) (2016). Resource Type: Publication. Description: This publication provides an overview of the Federal Instecticide and Fungicide Act (FIFRA) and the Food Quality Protection Act (FQPA), federal policies that regulate the use and sale of pesticides. More Details...

Clinician's Guide to OSHA's Field Sanitation Standard (2016). Resource Type: Publication. Description: This publication provides an overview of OSHA's Field Sanitation Standard. More Details...

Managed Care and Homeless Populations: Linking the HCH Community and MCO Partners (2016). Resource Type: Publication. Description: The brief includes the health care needs of this group, describes Health Care for the Homeless projects and the patients receiving care in these venues, a description of managed care, common goals between both entities, and issues that both providers and plans should consider when creating or strengthening partnerships. Because health care providers and insurance plans use different language, the terms “patient” and “member” are used throughout this brief to refer to the individuals being served. More Details...

Health and Housing Partnership Profiles - Washtenaw MI: Case Study on Frequent User Intiatives in Washtenaw MI (2016). Resource Type: Publication. Description: This Profile focuses on Washtenaw MI, and the multiple health sector providers joined with local government and housing providers to target resources and services for the most vulnerable in the community as part of a series of real Health Center Case Studies engaged in effective Frequent User Initiatives in communities around the country. More Details...

Using Outreach Data to Support Health Center Board Engagement (2016). Resource Type: Archived Webinar. Description: Outreach programs have unique access to community data that can enhance a health center’s governing board’s ability to make strategic decisions about providing appropriate and responsive care to patients in a financially sustainable manner. This webinar will address how to leverage outreach data to support health center planning and decision-making. HOP will present two effective tools that health center leadership, including board members, can use to inform their work: needs assessments and the Outreach Business Value Toolkit. More Details...

NNOHA Oral Health Program Start-Up Resources Toolkit (2016). Resource Type: Toolkit. Description: This toolkit provides resources that may be beneficial for a Health Center or safety-net organization considering starting up an oral health program and/or applying for an Oral Health Expansion Grant. More Details...

Finding Resources for Health and Housing Partnerships: Partnerships to Create New Funding Mechanisms (2016). Resource Type: Archived Webinar. Description: Looking for resources to support your health center partnerships? This webinar highlights funding sources to seek out to support health partnerships with housing providers in their community More Details...

The Power of Stay Interviews (2016). Resource Type: Archived Webinar. Description: This webinar was presented on Tuesday, February 9, 2016. This session includes specific questions and tools, case studies of Stay Interview successes, and an accompanying method for forecasting future turnover. 3 learning objectives include: - Learn specific Stay Interview tools including questions to ask, data to record, and potential solutions. - Learn the four required skills leaders must learn to make their Stay Interviews successful. - Develop a tool to forecast employee turnover based on Stay Interview results. Dick Finnegan is CEO of C-Suite Analytics and also the author of four top-selling books including The Power of Stay Interviews which is the top-selling Society for Human Resource Management-published book in history. More Details...

Agricultural Health Safety Bilingual Picture Dictionary: "Seguridad en Palabras/ Safety in Words" (2016). Resource Type: Patient Material. Description: MCN's Bilingual Picture Dictionary, "Seguridad en Palabras/ Safety in Words," illustrates work place hazards and best practices for health and safety in agriculture. Developed with support from the OSHA Susan Harwood Grant Program, this resource will bolster Hispanic workers' English vocabulary and will help prevent agricultural injuries. More Details...

Outreach Business Value Webinar: Increase Revenue & Avoid Costs (2016). Resource Type: Archived Webinar. Description: This webinar addresses the role outreach plays in 1) increasing patient revenue and grant funding and 2) leveraging community resources to avoid costs and capture non-clinical revenue. HOP presents how these topics are tied to financial benefits, and which outreach activities can contribute to seeing these benefits at your own organization. The webinar also includes an overview of HOP’s OBV Toolkit, including the return on investment calculators and the OBV frameworks: Dimensions of Outreach Program Integration and Strategic Framework. More Details...

Needs Assessment in Action Profiles (2016). Resource Type: Publication. Description: A community health needs assessment is a major undertaking for any health center. The Needs Assessment in Action Profiles: Innovative Approaches to Identifying the Needs of Underserved Communities is a resource for health centers to learn about effective strategies utilized by their peers. This resource offers examples of three innovative approaches that have been successfully implemented by health centers across the country. Each profile includes information on the population assessed, data collection methods, how findings were shared and applied, and lessons learned. Health centers can use this resource to apply proven strategies to the planning and implementation of their own needs assessment. More Details...

Civil Legal Aid 101 for Health Care (2016). Resource Type: Toolkit. Description: This new tool provides an overview of the composition, role, limitations, and impact of civil legal aid for health care partners. There is also an accompanying messaging guide to help HRSA-funded health centers understand medical-legal partnership. More Details...

SCOPE of Pain: An Evaluation of an Opioid Risk Evaluation and Mitigation Strategy Continuing Education Program (2016). Resource Type: Publication. Description: Objective. Due to the high prevalence of prescription opioid misuse, the US Food and Drug Administration (FDA) mandated a Risk Evaluation and Mitigation Strategy (REMS) requiring manufacturers of extended-release/long-acting (ER/LA) opioid analgesics to fund continuing education based on a FDA Blueprint. This article describes the Safe and Competent Opioid Prescribing Education (SCOPE of Pain) program, an ER/LA opioid analgesic REMS program, and its impact on clinician knowledge, confidence, attitudes, and self-reported clinical practice. Method. Participants of the 3-h SCOPE of Pain training completed pre-, immediate post- and 2-month post-assessments. Subjects. The primary target group (n 5 2,850), and a subset (n 5 476) who completed a 2-month postassessment, consisted of clinicians licensed to prescribe ER/LA opioid analgesics, who care for patients with chronic pain and who completed the 3-h training between February 28, 2013 and June 13, 2014. Results. Immediately post-program, there was a significant increase in correct responses to knowledge questions (60% to 84%, P ꢀ 0.02) and 87% of participants planned to make practice changes. At 2-months post-program, there continued to be a significant increase in correct responses to knowledge questions (60% to 69%, P ꢀ 0.03) and 67% reported increased confidence in applying safe opioid prescribing care and 86% reported implementing practice changes. There was also an improvement in alignment of desired attitudes toward safe opioid prescribing. Conclusions. The SCOPE of Pain program improved knowledge, attitudes, confidence, and self-reported clinical practice in safe opioid prescribing. This national REMS program holds potential to improve the safe use of opioids for the treatment of chronic pain. More Details...

Quality Improvement Theory Burst: Process Mapping (2016). Resource Type: Archived Webinar. Description: Quality Improvement Training on how to use process mapping in your organization. More Details...

Patient Centered Health Home: New Things are Happening in Health Care! (2016). Resource Type: Publication. Description: In an effort to help health centers educate their patients on the Patient Centered Health Home service delivery model, NCFH has created a tool for patients to learn what they might experience in a health home before, during, and after a visit. In an easy-to-read format, and through the story of Mr. Mendoza, readers learn about the unique features of a patient centered health home. More Details...

Patient Centered Health Home: Digital Story (2016). Resource Type: Video. Description: This digital story is a great resource for use by outreach staff to inform the community about the unique features of a Patient Centered Health Home. Through this video, and through the story of Mr. Mendoza, patients learn what they might experience in a health home before, during, and after a visit.  More Details...

Patient Centered Health Home - Digital Story (2016). Resource Type: Video. Description: This digital story is a great resource for use by outreach staff to inform the community about the unique features of a Patient Centered Health Home. Through this video, and through the story of Mr. Mendoza, patients learn what they might experience in a health home before, during, and after a visit. More Details...