Resource Search Results

Introduction to Value-Based Payment for Health Centers: What is Value-Based Payment and why are Health Centers Considering Payment Reform? (2016). Resource Type: Publication. Description: This HITEQ brief introduces value-based payment and role of health centers as payment models shift. The brief answers key questions about health centers’ engagement in value-based payment, including health-center specific Alternative Payment Methodology (APM), reasons to engage in payment reform, the shifts in primary care payment going forward, and the transition to value-based payment. Value-based payment is a systematic method of paying for care that rewards the cost-effective improvement of the health and well-being of a population.  Payment reform is changing current volume-based payment system to alternative payment models (APMs) that link payment to outcomes and align financial incentives with providing value. By engaging in value-based payment models, health centers can lay the foundation for financial sustainability, high quality care, and engaged staff. This resource outlines value based payment and payment reform specifically tailored to the health center environment. More Details...

Health Center Value Proposition Template: The Value of Health Centers in Assisting their Community to Meet the Triple Aim (2016). Resource Type: Publication. Description: This customizable document uses health center data to support them in demonstrating their value to potential partners and key stakeholders. The document provides evidence for how health centers align with the Triple Aim. Health centers can fill in and customize the value proposition template to demonstrate the value of their primary care services and care model in providing high quality, cost-effective care to those most in need.  The template is structured around the three tenants of the Triple Aim: 1. Improving population health through economic and job growth; addressing social determinants of health; and providing high quality care through a health home model, quality outcomes and implementation of health information technology. 2. Improving patient experience by providing care that is responsive to the needs and realities of the patient population, including patient portals, non-traditional hours and timely appointments. 3. Reducing the per capita cost of health care by engaging in payment reform efforts and providing high-quality care at a low cost. Download the template to create your value proposition below. More Details...

Sample of a Staff Members' Dashboard for Required Tasks: A 2016 HITEQ Resource (2016). Resource Type: Template. Description: This is an example of a staff member dashboard that is used to ensure effective delivery of assigned tasks.  This dashboard can be used in the onboarding and orientation process to ensure understanding of role expectations, and can be tailored for any direct-care staff member. More Details...

Behavioral Interviewing (2016). Resource Type: Archived Webinar. Description: This webinar was held on Tuesday, January 12, 2016. Speaker Ann Hogan focused on: What is a Behavioral Interviewing question? Why is it important you include Behavioral based questions in your interview process? How to ask Behavioral based questions Strategies to use to make sure the candidate has answered your question Review of Employment Laws that affect the hiring process More Details...

Connect for Health: Design of a Clinical-Community Childhood Obesity Intervention Testing Best Practices of Positive Outliers: Connect for Health (2016). Resource Type: Template. Description: HRSA has promoted this multidisciplinary care model as a best-practice for the implementation of childhood obesity multidisciplinary care teams. More Details...

Addressing Nail Salon Worker Patient Health: A Health Center Toolkit (2016). Resource Type: Toolkit. Description: This toolkit focuses on providing information and tools that health centers can utilize to support engagement with patients who work in the nail salon industry. The report provides an overview of innovative approaches to nail salon patient engagement and provides information on how a health center can establish and implement programs to address the health disparities faced by nail salon workers while improving care for this population. More Details...

The Health of AA&NHPIs Served at Health Centers: UDS 2014 (2016). Resource Type: Publication. Description: This factsheet examines patient demographics and utilization of health services at health centers serving Asian Americans, Native Hawaiians, and Pacific Islanders (AA&NHPIs) at health centers from the 2014 UDS dataset. It highlights the differences between these health centers and the national average of all health centers in the United States. Despite the high disease burden of its patient population, AA&NHPI-serving health centers have statistically significant better screening rates and health outcomes for hepatitis B, pap smears, hypertension and diabetes. More Details...

Lead the Way: Engaging Youth in Health Care (2016). Resource Type: Toolkit. Description: Lead the Way: Engaging Youth in Health Care is the School-Based Health Alliance’s online youth engagement toolkit. This resource is designed for individuals who work in school-based or community health centers who want to engage youth in their mission and work. In these sections, you will find practical strategies, resources, and reflections from the field to help you empower youth to be productive actors in their health care and their future. More Details...

Lead the Way: Engaging Youth in Health Care (2016). Resource Type: Toolkit. Description: Lead the Way: Engaging Youth in Health Care is the School-Based Health Alliance’s online youth engagement toolkit. This resource is designed for individuals who work in school-based or community health centers who want to engage youth in their mission and work. In these sections, you will find practical strategies, resources, and reflections from the field to help you empower youth to be productive actors in their health care and their future. More Details...

Introductory Letter for EHR/ Health IT Vendor: For use in Health Center RFP process (2016). Resource Type: Publication. Description: A template for the introductory letter to EHR vendors participating in the health center RFP process. Use the following letter template (available for download below) to clearly communicate the importance of addressing your status as a health center to the EHR vendors that have been chosen to participate on your EHR procurement process. This letter template references the Health Center Profile in the Addendum; that template can be found here. For further guidance, this resource can help to guide your organization through the process of EHR procurement using a comprehensive tool such as the EHR Planning and Procurement Toolkit from the Massachusetts eHealth Institute (MEHI). More Details...

Getting Started on the Quality Journey: Case Vignettes (2016). Resource Type: Publication. Description: Launching quality work at first can feel like a daunting task – even more so if you do not have the support of leadership in your organization.  Some individuals have successfully launched quality work by following the mantra: “What can I get done by next Tuesday?”  This mantra helps them sidestep inertia, extensive collaboration, and time consuming benchmarking research. Instead, by identifying small steps they can take to improve quality on their own, within the context of their existing job, they can start on the journey quickly. Furthermore, success in these small steps can help with Leadership Buy-In for the importance of Quality work. The vignettes in the attached document are not intended to be literal examples of such efforts, although they rely heavily on real-life experiences.  Nor are they intended to be instructions for specific projects the reader can pursue at their own health center. Rather, these are intended to be aspirational examples of quality work that can be launched by an individual with relatively little support and produce results “by next Tuesday” (or relatively quickly).  The vignettes are written to encompass both health centers with many resources and those with less, to provide a variety of perspectives.  We hope that they inspire associative thinking for the reader, helping to identify specific work that can be accomplished “by next Tuesday.” More Details...

Health Center's guide to the MEHI EHR Planning and Procurement Toolkit (2016). Resource Type: Publication. Description: An introduction to creating an EHR RFP using the MEHI EHR Planning and Procurement Toolkit. This resource shows the user how to use a comprehensive tool such as the EHR Planning and Procurement Toolkit from the Massachusetts eHealth Institute (MEHI) to guide your organization through the process of EHR procurement. The process documented in the EHR Planning and Procurement Toolkit offers a field-tested and proven methodology for a health center that is procuring an EHR. The Toolkit offers a process that will lead an organization through readiness and preparation, vendor solicitation, evaluation and selection, and vendor relationship management. Embedded within the Toolkit at critical steps along the way are the tools needed to execute an effective procurement process.  More Details...

Health Center EHR RFP Addendum (2016). Resource Type: Publication. Description: This is an addendum template to be added to an EHR Request For Proposal (RFP) to help health center further specify the EHR functionalities needed. You may also consider using the available template introductory letter for your RFP as well. For further guidance, this resource can help to guide your organization through the process of EHR procurement using a comprehensive tool such as the EHR Planning and Procurement Toolkit from the Massachusetts eHealth Institute (MEHI). This template is intended to be an addendum to the Request for Proposal (RFP) Template for Health Information Technology. This template can be used to add requirements specifically relating to the specialized requirements and operating environments of health centers. More Details...

Health IT-Enabled Quality Improvement: A Guide to Improvement: 10/4 HITEQ Highlights Webinar Transcription (2016). Resource Type: Publication. Description: A transcription of the October 4th HITEQ Highlights webinar. A transcription of the October 4th HITEQ Highlights webinar.  Improving care delivery is a business and mission imperative for health centers, and the HITEQ Center offers a growing collection of tools and services to support this journey. The foundation for these particular offerings is the "Guide for Improving Care Processes and Outcomes in FQHCs."  This web-based resource provides step-by-step guidance on understanding and improving workflows and information flows that drive performance on key targets such as hypertension control and colorectal cancer screening. Guide centerpieces include worksheets for documenting, analyzing, sharing and improving care processes for such targets. Strategies and tools in the Guide have been used successfully in various quality improvement (QI) initiatives, and a HITEQ Center focus is spreading this value more quickly and widely among health centers. This introductory training session introduces health centers and their partners to the Guide's proven approaches, worksheets and other health IT-enabled QI tool More Details...

Trauma Informed Care Webinar Series (2016). Resource Type: Archived Webinar. Description: Featuring nationally celebrated trauma expert Matt Bennett, this four-part webinar series examines how the Trauma-Informed Care paradigm can play a critical role not only in transforming providers’ approaches to care, but also in informing direct advocacy for real solutions to end homelessness. More Details...

Providing Civil Legal Aid Through Medical-Legal Partnerships: A Critical Enabling Service for Health Centers Serving Asian Americans, Native Hawaiians and Pacific Islanders (AA&NHPIs) (2016). Resource Type: Publication. Description: This case study highlights how a health center serving a high immigrant and limited English proficient patient population, including Asian Americans, Native Hawaiians and Pacific Islanders (AA&NHPIs) integrated civil legal aid into its services through a medical-legal partnership (MLP) approach in order to address the social determinants of health (SDOH). Lessons learned in conducting this case study show that the MLP approach is essential to health care transformation and quality improvement. The approach encourages collaboration between health care providers and legal teams to work together to improve clinical practice and institutional policies to better respond to patients’ needs. More Details...

Orientation Follow-up Survey (2016). Resource Type: Publication. Description: This follow up survey is given to the employee following the first 2-4 months of employment. This follow up survey is given to the employee following the first 2-4 months of employment. This information is used to inform the supervisor how helpful the orientation was and what, if any, information was missing. It can help improve the new employee orientation for future employees. More Details...

New Employee Orientation Evaluation Form (2016). Resource Type: Publication. Description: This is an evaluation form to give to a new employee immediately following the orientation program. This is an evaluation form to give to a new employee immediately following the orientation program. The feedback generated from its completion will help the supervisor learn what can be done to make the orientation more effective in the future for future employees as well as on what topics the new employee still may need clarification. More Details...

Benefits and Tools for Onboarding and Orientation of New Staff Members: Guidance and Methods for Health Centers (2016). Resource Type: Publication. Description: This document outlines the ways in which effective onboarding and orientation methods will result in shorter learning curves, improved job satisfaction, and improved retention.  This document outlines the ways in which effective onboarding and orientation methods will result in shorter learning curves, improved job satisfaction, and improved retention. It then provides explicit direction for how to organize an effective process, complete with checklists for supervisors to use to plan the process, and surveys for the employee to fill out immediately following the orientation and then again 2-4 months afterwards. More Details...

Transportation Quality Improvement Toolkit (2016). Resource Type: Toolkit. Description: HOP's toolkit titled “Transportation and Health Access: A Quality Improvement Toolkit" is an easy-to-use, practical guide to assist health centers with assessing the scope of the problem and finding solutions to missed medical appointments due to transportation barriers. The toolkit guides the user through the two key phases of the quality improvement process: Needs Assessment and Plan-Do-Study-Act (PDSA) cycle, a continuous quality improvement process. Each section contains an overview of the concepts and sample tools. The tools are designed to be a starting point, and can be customized as needed to align with the specific context and resources of each health center. More Details...