Resource Search Results

Outreach Business Value Webinar: Clinical Efficiency & Triple Aim (2016). Resource Type: Archived Webinar. Description: This webinar addresses the role outreach plays in 1) improving clinical efficiency and 2) earning payments for payments for triple aim outcomes. HOP presents how these topics are tied to financial benefits, and which outreach activities can contribute to seeing these benefits at your own organization. The webinar also includes an overview of HOP’s OBV Toolkit, including the return on investment calculators and the OBV frameworks: Dimensions of Outreach Program Integration and Strategic Framework. More Details...

Implementing the Enhanced CLAS Standards in Health Centers (2016). Resource Type: Archived Webinar. Description: The Culturally and Linguistically Appropriate Services (CLAS) standards were developed to provide guidance on how to improve service delivery to clients who may not have sufficient access to care based on race, ethnicity, linguistic capacity or cultural background. This webinar will provide an overview of each Standard with specific examples of strategies in meeting the standard for organizational system improvement. More Details...

Health and Housing Partnership Profiles - Houston TX: Case Study on Frequent User Intiatives in Houston TX, (2016). Resource Type: Publication. Description: This Profile focuses on Houston TX and Healthcare for Homeless - Houston as part of a series of real Health Center Case Studies engaged in effective Frequent User Initiatives in communities around the country. More Details...

Creating a Process that Works for You: Infrastructure for a Successful Student Training Program (2016). Resource Type: Archived Webinar. Description: In this webinar, we discussed how to evaluate your FQHC infrastructure for successfully hosting health professions students. More Details...

Colorectal Cancer Screening Digital Story (2016). Resource Type: Video. Description: This digital story, narrated in Spanish with English subtitles, educates the viewers about Colorectal Cancer Screening, the types of tests, the guidelines and the importance of getting the screening done according to guidelines to prevent/ early detect colorectal cancer. The story follows Maria, a 52-year-old woman who is advised by her doctor to take a Colorectal Cancer Screening test during a routine health visit. ​ As one of the Clinical Performance Measures, Health Centers must document and track the percentage of patients aged 50-75 who have completed the appropriate screening for colorectal cancer. This is a useful tool for any outreach and clinical staff at Community/Migrant Health Centers. More Details...

Apoyando a Mi Mama Con Su Diabetes - Supporting My Mother with Her Diabetes: A Digital Story about Diabetes (2016). Resource Type: Video. Description: A young woman shares her story and educates us on how she helps her mother manage diabetes. This digital story is narrated in Spanish with English subtitles. More Details...

Accessing Care in a CHC (2016). Resource Type: Publication. Description: This easy-to-read, 4-page brochure, explains to patients the steps they should follow to access services at the health center and have a good experience during their visit. It guides the reader on making and get ready for an appointment, what to expect during the visit, and how to pay for services. More Details...

Strategic Guidance for Health and Housing Partnerships: Step by Step Strategies for Health and Housing Partnerships (2015). Resource Type: Publication. Description: This indepth resource guide explores the importance and value of partnering with supportive housing providers, partner perspectives and goals, how to assess your organization's and your partner organization's readiness, and how to make partnerships last. More Details...

Coffee Break Webinar: Clinical Performance Improvement (2015). Resource Type: Archived Webinar. Description: Health Outreach Partners presents “Leveraging Outreach to Support Clinical Performance Improvement”. In this webinar, we first review what constitutes clinical performance improvement for health centers. Then, we provide several examples of how outreach and health center staff can collaborate to improve the delivery of clinical care to patients.Health Outreach Partners presents “Leveraging Outreach to Support Clinical Performance Improvement”. In this webinar, we first review what constitutes clinical performance improvement for health centers. Then, we provide several examples of how outreach and health center staff can collaborate to improve the delivery of clinical care to patients. More Details...

Who Are Frequent Users in Health and Housing Systems?: A Closer Look at Definitions Used by Communities to Identify the People Cycling Through the Crisis Care Systems (2015). Resource Type: Archived Webinar. Description: Are frequent users costing your crisis care systems and not producing positive houtcomes? Is your community looking at how to identify the frequent users across multiple crisis care systems in an effort to deliver more effective services and save resources? This webinar highlights how various communities develop the criteria to define 'frequent user' across the systems of care and how to match data to identify those individuals. More Details...

Spotlight: The Health of Asian Americans, Native Hawaiians, and Pacific Islanders Served at Federally Qualified Health Centers (2015). Resource Type: Publication. Description: This report examines patient demographics, utilization, and highlights the differences between AA&NHPI serving health centers when compared to national health center averages. Data analysis from this report highlight the multiple needs and barriers experienced by AA&NHPIs seen in AA&NHPI-serving health centers. AA&NHPI-serving health centers serve a statistically significant higher proportion of low-income, Medicaid, limited English proficient, prenatal, and AA&NHPI patients. These patients are also more likely to have TB, hepatitis B, hepatitis C, asthma, and abnormal breast and cervical findings. To address these social and medical needs, AA&NHPI-serving health centers are providing comprehensive primary medical and culturally and linguistically appropriate enabling services (ES) to improve quality and patient health outcomes More Details...

Health and Housing Partnership Profiles - Los Angeles CA: Case Study on Frequent User Intiatives in Los Angeles CA (2015). Resource Type: Publication. Description: This Profile focuses on Los Angeles CA and a multi-sector partnership to identify, house and provide services to the most vulnerable in the community as part of a series of real Health Center Case Studies engaged in effective Frequent User Initiatives in communities around the country. More Details...

Coffee Break Webinar: Outreach Business Value Toolkit (2015). Resource Type: Archived Webinar. Description: Health Outreach Partners presents “Introduction to the Outreach Business Value Toolkit.” HOP’s Outreach Business Value (OBV) Toolkit is a unique way to demonstrate the financial benefits of a well integrated health outreach program. Join us for this Coffee Break Webinar to get a brief overview of the OBV project, including the two key frameworks that make up part of the OBV toolkit. More Details...

Improving Care through the Voices of Our Patients: Patient Engagement Programs at Health Centers Serving Asian Americans, Native Hawaiians, and Pacific Islanders (2015). Resource Type: Publication. Description: This report highlights Asian American, Native Hawaiian, and Pacific Islander (AA&NHPI)-serving health center experiences facilitating patient engagement and leadership programs to improve care and services for this vulnerable population. It spotlights the patient engagement efforts of International Community Health Services (ICHS), the largest AA&NHPI-serving health center in Washington State who successfully implemented a Patient Advisory Council (PAC) to encourage its patients to become active partners in their health care. More Details...

Catalog of Community Health Needs Assessment Tools and Resources (2015). Resource Type: Publication. Description: This catalog provides a thorough list of the available tools and resources for conducting a CHNA, including a brief description, a link to the resource, a list of notable features, the target audience, examples of use, and the cost to access the resource. More Details...

Outreach Reference Manual: The Role of Outreach in Care Coordination Chapter (2015). Resource Type: Publication. Description: HOP’s Outreach Reference Manual chapters provide direction for how to most effectively use outreach to increase access to and utilization of comprehensive primary health care services across many underserved communities. This chapter makes the case for integrating outreach workers into care coordination teams and shares examples of how health centers can accomplish this. More Details...

Outreach Reference Manual: Program Planning and Evaluation Chapter (2015). Resource Type: Publication. Description: HOP’s Outreach Reference Manual chapters provide direction for how to most effectively use outreach to increase access to and utilization of comprehensive primary health care services across many underserved communities. This chapter guides readers through participatory planning methodologies and the development of three key frameworks: 1) a logic model that articulates what the program’s impact will be, 2) a work plan that outlines how the program will achieve that impact, and 3) an evaluation plan that outlines how the program will evaluate if it was successful. More Details...

Outreach Reference Manual: Clinical Outreach Chapter (2015). Resource Type: Publication. Description: HOP’s Outreach Reference Manual chapters provide direction for how to most effectively use outreach to increase access to and utilization of comprehensive primary health care services across many underserved communities. Clinical outreach is defined as the coordination and provision of clinical services in an outreach setting. It is an approach to meet individuals and communities where they are and to extend care in settings that best fit their needs and the context of their lives. The purpose of this chapter is to support health centers by providing a practical framework and guidance on undertaking clinical outreach efforts. It explores the different facets of clinical outreach and how it can be planned and implemented. More Details...

Workforce Self-Assessment Tool (2015). Resource Type: Toolkit. Description: This self-assessment tool (updated in 2022) has been designed to assist your health center in exploring your organization’s strengths and challenges in your workforce program. More Details...

In Language Resource Evaluation Toolkit (2015). Resource Type: Toolkit. Description: This toolkit is designed to help health centers assess and design health education materials and communications that will be respectful and responsive to a patient's health beliefs, practices, and cultural and linguistic needs. This toolkit includes an evaluation process individuals can use when assessing the appropriateness of non-English health education materials for limited-English populations, criteria to consider when selecting reviewers, and a score card to help reviewers evaluate and rate materials. More Details...