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Who Are Frequent Users in Health and Housing Systems?


A Closer Look at Definitions Used by Communities to Identify the People Cycling Through the Crisis Care Systems

Year Developed: 2015

Resource Type: Archived Webinar.

Primary Audience: C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc)
Secondary Audience: Clinicians

Language(s): English

Developed by: Corporation for Supportive Housing (See other resources developed by this organization).

Resource Summary: Are frequent users costing your crisis care systems and not producing positive houtcomes? Is your community looking at how to identify the frequent users across multiple crisis care systems in an effort to deliver more effective services and save resources? This webinar highlights how various communities develop the criteria to define 'frequent user' across the systems of care and how to match data to identify those individuals.

Resource Details: This recorded webinar examines the “frequent user” definition used by several communities to target this population for interventions such as coordinated care and housing aimed at reducing their cost to the system along with improving health

Resource Topic: Special and Vulnerable Populations, , Health Information Technology (HIT)/Data, Promising/Best Practices

Resource Subtopic: Community, Health, and Housing Partnerships, Research and Data, Population Health, Patient-Centered Health Outcomes, Social Determinants of Health (SDOH).

Keywords: Data Collection, Management, and Analytics, Outreach, Partnerships , Persons Experiencing Homelessness, Patient Demographics.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.