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Improving Care through the Voices of Our Patients


Patient Engagement Programs at Health Centers Serving Asian Americans, Native Hawaiians, and Pacific Islanders

Year Developed: 2015

Resource Type: Publication.

Primary Audience: C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc)

Language(s): English

Developed by: Association of Asian Pacific Community Health Organizations (See other resources developed by this organization).

Resource Summary: This report highlights Asian American, Native Hawaiian, and Pacific Islander (AA&NHPI)-serving health center experiences facilitating patient engagement and leadership programs to improve care and services for this vulnerable population. It spotlights the patient engagement efforts of International Community Health Services (ICHS), the largest AA&NHPI-serving health center in Washington State who successfully implemented a Patient Advisory Council (PAC) to encourage its patients to become active partners in their health care.

Resource Details: This report gives an overview of innovative approaches to patient engagement and provide useful information on how International Community Health Services (ICHS), an Asian American, Native Hawaiian, and Pacific Islander (AA&NHPI)-serving health center has utilized programs to encourage patient participation in their own health care.

Resource Topic: Special and Vulnerable Populations

Resource Subtopic: Policy and Advocacy.

Keywords: Asian Americans, Native Hawaiians and Pacific Islanders (AA&NHPIs), Community Engagement.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.