Resource Search Results

Crisis Intervention and De-escalation in Primary Care Learning Collaborative: Session 1: How to Identify and Prevent Crisis Behaviors in Health Care Settings (2024). Resource Type: Archived Webinar. Description: This Learning Collaborative will provide four learning sessions to help healthcare workers identify, de-escalate, and intervene in crisis behaviors in the healthcare setting. These four sessions will use evidence-based practice interventions that promote safety for patients and staff by emphasizing preventive measures and least-restrictive/non-physical interventions to reduce the risk of unsafe crisis behaviors. Each session of the Learning Collaborative will provide an opportunity for the participants to plan de-escalation and crisis interventions that promote patient and staff safety in their health centers. More Details...

Safe Practices in Dental Care (2024). Resource Type: Archived In-Person Training. Description: This conference seminar addresses building an infection prevention and control (IPC) program in a health center dental department that addresses personal protective equipment, hand hygiene, injections, sharps, and sterilization and disinfection procedures. The seminar will review assigning roles and responsibilities to everyone on the team using project management tools. Measuring and reporting success with the IPC program will also be highlighted. Information shared references the Center for Disease Control and Prevention expectations for safe care for dental practices. More Details...

Optimizing Physical Safety and Cyber Security for Health Centers Offering Gender-Affirming Care (2024). Resource Type: Archived Webinar. Description: Presented by Dr. Alex Keuroghlian, Dr. Chris Roby, and Bonnie Michelman, this webinar will focus on the current risks to those providing gender-affirming care and provide strategies for safeguarding facilities and employees from threats, violence, and unsafe behavior. The faculty will discuss emergency preparedness as part of addressing the complex needs of health centers when ensuring physical safety and cyber security. More Details...

Environmental Preparedness for Health Centers: HITEQ On the Horizon (2024). Resource Type: Archived Webinar. Description: Climate change-induced weather events such as heat waves, poor air quality, and flooding are increasing in frequency and intensity. Health centers are challenged to maintain their own health IT and operations, ensuring continuity of care for their patients, particularly individuals who are more likely to be impacted by climate change-related disasters. More Details...

Diabetes Care Management: The Right Way-Part 2 (2024). Resource Type: Archived Webinar. Description: After understanding the roles and responsibilities of health center staff in care management, this session will focus on the tools required to document longitudinal care management activities. The session speakers will review two (2) common electronic health record systems and provide details on how to document care plans and care management activities that meet Patient-Centered Medical Home (PCMH) standards. More Details...

Emergency Preparedness for Residents of Public Housing (2024). Resource Type: Publication. Description: Did you know that residents of public housing are disproportionately affected by emergencies? Data indicates that they often face more adverse effects during crises? To address this issue, NCHPH has developed an informative infographic emphasizing the importance of emergency preparedness for public housing residents. More Details...

Foundational Strategies for Emergency Preparedness within Health Centers Webinar (2024). Resource Type: Archived Webinar. Description: This webinar explores key strategies for emergency preparedness and addressing environmental impacts on health within health centers. Expert faculty will guide participants in understanding the purpose of implementing an emergency preparedness plan and provide foundational knowledge on best practices for preparing for emergencies and environmental impacts on health. Participants will leave with increased confidence in beginning the development of an Emergency Preparedness Committee and Plan, ensuring patient safety during natural or man-made disruptions. More Details...

HITEQ On the Horizon: Environmental Preparedness for Health Centers : Roundtable Series (2024). Resource Type: Archived Webinar. Description: Climate change-induced weather events such as heat waves, poor air quality, and flooding are increasing in frequency and intensity. Health centers are challenged to maintain their own operations and ensure continuity of care for their patients, particularly individuals who are more likely to be impacted by climate change-related disasters. In this session, health center participants and HITEQ facilitators discussed how health IT and EHRs can be used to identify and protect impacted populations. The discussion will be focused around three strategies: 1) developing a health center emergency response plan; 2) utilizing patient data to support patient resilience; and 3) developing communication outreach systems for weather emergencies. More Details...

Approaches to Behavioral Health Screening Resource Document (2024). Resource Type: Publication. Description: This Resource Document provides current evidence-based behavior health screening tools and details who can administer them, under what setting, their use with special populations (non-verbal, limited English proficiency), and how to interpret results. This Resource Document is intended to help inform healthcare staff of the utility of behavioral health screenings so that they can become more prevalent and provide early intervention to substance use and mental health needs. More Details...

Improving Patient Safety in Health Centers Using Technology-Driven PDSA Methods Learning Collaborative: Session 4: Office Hours (2024). Resource Type: Archived Webinar. Description: I this Learning Collaborative, speakers will provide examples of ensuring Plan-Do-Study-Act (PDSA) cycles have staff accountable and responsible for the PDSAs. Also, the session speakers will explain how teams can use technology to capture patient safety data for PDSAs. The participants will share their progress, challenges, and best practices during the learning collaborative sessions. More Details...

Evidence-Based Practices Comprehensive Approach to Behavioral Health Care (2024). Resource Type: Archived Webinar. Description: This training reinforces the value of having all employees, from frontline staff to management and executive leadership, receive foundational instruction and training in four areas. Participants will learn to design a core training curriculum incorporating the following skills and practices: - Patient-centered care - Trauma-informed care - Motivational interviewing - De-escalation More Details...

Learning Collaborative: Improving Patient Safety in Health Centers Using Technology-Driven PDSA Methods: Session 3: Tools for Implementing the Path to Improving Patient Safety (2024). Resource Type: Archived Webinar. Description: The purpose of this third session of the Learning Collaborative is to enhance health center staff proficiency in employing technology-driven Plan-Do-Study-Act (PDSA) cycles to implement patient safety improvements systematically and efficiently. More Details...

Health Center Resilience in the Face of Cyber Adversity: A Case Study of the Family Health Center of Worcester's Ransomware Incident, February 2024 (2024). Resource Type: Publication. Description: The use of ransomware -- malicious software that restricts access to computer systems with financial demands -- has escalated, targeting health centers and putting countless lives at risk. This dire reality came to the forefront during the alarming ransomware attack on the Family Health Center of Worcester, Inc. (FHCW), where the personal health information and care continuity for thousands of patients were compromised. This resource uses FHCW's experience as a case study to demonstrate the imperative of preparedness and the strength of a community-centered response in ensuring the continuity of healthcare services amidst the ever-growing tide of cyber vulnerabilities. More Details...

Learning Collaborative: Improving Patient Safety in Health Centers Using Technology-Driven PDSA Methods: Session 2: Technology to Monitor Improvements in Patient Safety | Patient-Centered AIM Statements and SMART Goals (2024). Resource Type: Archived Webinar. Description: The purpose of this session is to review the importance of establishing AIM statements and the influence of the electronic health record in quality improvement. More Details...

Learning Collaborative: Improving Patient Safety in Health Centers Using Technology-Driven PDSA Methods: Session 1: FOCUS on Using Data to Prioritize Patient Safety Improvements (2024). Resource Type: Archived Webinar. Description: This is the first session of a four-part series, which will discuss improving patient safety in health centers using technology-driven Plan-Do-Study-Act (PDSA) methods. This session will FOCUS on using data to prioritize patient safety improvements through identifying technologies that capture measures related to patient safety, prioritizing improvement efforts using FOCUS, and using a prioritization tool to select a PDSA project. More Details...

Suicide Risk Assessment: How to Incorporate Into the Workflow Asynchronous Learning Module (2024). Resource Type: Archived Webinar. Description: This asynchronous learning module will provide training on how to develop organizational policies and procedures to incorporate suicide risk assessment screenings into practice, standardizing the approach of screening in the health center environment. Participants will learn to develop, implement, and follow policies and procedures emphasizing a team-based approach to suicide risk screening and response. More Details...

Stepping Toward Prevention (2024). Resource Type: Publication. Description: This publication offered interprofessional team considerations for assessing fall risk and strategies for tailored interventions for community-dwelling older patients. More Details...

Learning Collaborative: Introduction to Improving Patient Safety: Session 4: Using Peer Review and Competency Assessments to Improve Patient Safety (2024). Resource Type: Archived Webinar. Description: The Renaye James Healthcare Advisors’ Learning Collaborative will cover various aspects of safe patient care, including safety measure/metric identification, data collection, leadership commitment, facility requirements, regulatory requirements, external collaborations, and governance involvement. The content will reinforce how focusing on patient safety by all departments and staff positively impacts patients and the organization. Participants will identify a hypothetical patient safety event that could occur at their health center and will be asked to draft a plan for investigation and response. More Details...

How EHRs Can Be Leveraged to Streamline Social Needs Screening: Screening for Housing Status and other Social Determinants of Health (SDoH) measures Webinar (2024). Resource Type: Archived Webinar. Description: Is your health center planning, implementing, or revamping a social needs screening program? The National Health Care for the Homeless Council and the HITEQ Center hosted a free webinar on Tuesday, February 6th, 2024, from 2 - 3 pm Eastern (1 - 2 pm Central) where they taught participants how to screen for housing status and other Social Determinants of Health (SDoH) measures that can be introduced or better integrated into health center clinical workflows. Presenters shared guidance on implementing and systematizing social needs data collection in Electronic Health Records (EHRs), followed by a panel of expert health center representatives who spoke about their programs & journeys with social needs screening programs. Participants had the opportunity to ask questions, share successes, or discuss specific challenges they faced regarding social needs screening. While this webinar focused on health care for the homeless (HCH) health centers, anyone involved directly in social needs screening or interested in improving screening processes was welcome to attend. More Details...

HITEQ Highlights: What to Do About Health IT Hazards Associated with Copy and Paste in the EHR: HITEQ Highlights Webinar (2023). Resource Type: Archived Webinar. Description: Copy and paste functionality can support efficiency during clinical documentation, but may promote inaccurate documentation with risks for patient safety. This webinar discussed three key areas where health centers can consider implementing safe practice recommendations: Define copy and paste as a health IT safety issue by identifying the potential patient safety risks Review safe practice recommendations and implementation strategies to mitigate health IT-related hazards and safety issues Disseminate evidence, tools and practices for implementation More Details...