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Learning Collaborative: Improving Patient Safety in Health Centers Using Technology-Driven PDSA Methods


Session 1: FOCUS on Using Data to Prioritize Patient Safety Improvements

Year Developed: 2024

Resource Type: Archived Webinar.

Primary Audience: C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Clinicians PCAs
Secondary Audience: Board of Directors Enabling Staff Outreach Staff

Language(s): English

Developed by: Renaye James Healthcare Advisors (RJHA) (See other resources developed by this organization).

Resource Summary: This is the first session of a four-part series, which will discuss improving patient safety in health centers using technology-driven Plan-Do-Study-Act (PDSA) methods. This session will FOCUS on using data to prioritize patient safety improvements through identifying technologies that capture measures related to patient safety, prioritizing improvement efforts using FOCUS, and using a prioritization tool to select a PDSA project.

Resource Details: This session will help users find opportunities for improving patient safety through the first step in the FOCUS PDSA process; provide data measures focused on patient safety to assist in establishing Quality Assurance (QA)/Performance Improvement (PI) priorities; and prioritize QA/PI activities using FOCUS, available technology to capture data, and a Prioritization Scoring Grid based on the organization’s mission, vision, and values.

Resource Topic: Quality

Resource Subtopic: , Quality Improvement, Patient Safety.

Keywords: Access to Care, Care Coordination, Chronic Diseases and Care, Clinical Coding, Data Collection, Management, and Analytics, Education of - Staff (e.g., Competency-Based), Health Care Facilities, Health Information Exchange (HIE), Health Systems, Performance Improvement, Policies and Procedures, Prevention, Quality Measures, Risk Management, Team-Based Care.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.