Displaying 10 records:
Chronic Stress, Housing, and Health: Patient Experiences and Strategies for Comprehensive Care (44727).
Resource Type: Archived Webinar.
Description: This webinar explores the intersections of chronic stress, housing, and health and featured a panel of experts offering a variety of perspectives, including (1) the patient perspective on the realities of residing in public housing and how it impacts health, (2) research on the intersections of health and housing, and (3) trauma-informed care in community and patient engagement.
Tools for Creating an Environment that Supports Integrated Care (2021).
Resource Type: Toolkit.
Description: This toolkit equips health centers with the guiding principles and tools needed to create an environment that facilitates integrated care. This resource, developed with support from HRSA, is meant to stimulate project team’s thinking and problem-solving skills related to place planning and build cohesion as they embark on improvement projects. (Released in 2021)
Culturally Competent Care: Learning Collaborative (2020).
Resource Type: Other.
Description: This is a learning collaborative series of 4 sessions where Health Center staff learned about standards for providing culturally and linguistically appropriate services (CLAS) to their patients. Slides and recordings for all sessions are available here as well as resources to facilitate the implementation of CLAS in health center settings.
Electronic Patient Engagement (EPE) Tool Inventory: Information from Health Centers and Vendors on Ten EPE Tools, Oct. 2020
Resource Type: Publication.
Description: In the spring of 2020, HITEQ and several PCA and HCCN colleagues developed a survey to gather detailed information on health center experiences with a variety of EPE tools and included questions about product functions, strengths & weaknesses, cost, integration with EHRs, ease of implementation, and quality of vendor support. The results of that survey, as well as interviews and demonstrations are captured in this EPE Tool Inventory. Ten tools are profiled in the inventory, which can be downloaded in the Documents to Download section below.
Patient Satisfaction Quick Guide: Addressing Patient Satisfaction in Health Care for the Homeless Projects (2016).
Resource Type: Publication.
Description: This quick guide examines how HCH grantees can gather and utilize patient satisfaction data to improve patient experiences. Patient satisfaction is a key measure of quality health care, and regular assessment is required for all Health Center Program Grantees. “Addressing Patient Satisfaction in Health Care for the Homeless Projects” provides a succinct review of the strategies necessary to plan for, collect, and respond to such information. These practice recommendations emerged from a 2015 focus group of expert HCH administrators and client advocates, HRSA guidance, and scientific literature.