Resource Search Results

Assessment of Health Professions Training in Health Centers (2019). Resource Type: Publication. Description: The Association of Clinicians for the Underserved (ACU) recognizes the immense impact that health professions training programs have in creating a prepared workforce and alleviating recruitment and retention challenges at health centers. With the support of HRSA’s Bureau of Primary Health Care, ACU’s STAR² Center facilitated a short assessment to gather information on health centers’ current experiences with health professions training activities. The assessment gathered information from health centers regardless of their experiences with health professions training activities at the time that they completed the survey in order to identify potential areas for resources, training, and technical assistance. A summary report of the assessment findings was developed following the close of the survey. More Details...

Using Health Information Technology to Facilitate SBIRT Service Delivery in Health Centers: HITEQ Highlights Webinar (2019). Resource Type: Archived Webinar. Description: The webinar discussed the use of health information technologies (IT) to facilitate the workflow of providing SBIRT services. Focus areas included: coding and billing for SBIRT services, using health IT to enhance SBIRT screening, communication, data capture and documentation, clinical decision support, and information sharing and reporting. The webinar presented examples and experiences of health centers currently using health IT to facilitate effective SBIRT service delivery. More Details...

Reporting of Community Health Workers in the Uniform Data System (2019). Resource Type: Publication. Description: With Community Health Workers (CHWs) identified as a unique staffing category in the Uniform Data System (UDS) for the first time in 2016, the number of FTEs reported has been much lower than expected (879 FTEs across 1367 grantees). Although in 2017, a slight increase was shown (1,130.36 across 1373 grantees), these figures appear inconsistent with the anecdotal evidence of widespread utilization of CHWs in Health Center settings. These inconsistencies may reflect unclear guidance on how to accurately identify and report the work of CHWs. More Details...

Office Hour: Systems Orientation for Clinical Leaders (2019). Resource Type: Archived Webinar. Description: This Office Hour webinar brings together subject matter experts to address - and answer participants' questions about - a systems orientation within a Clinical Leader's core competency development. Through real-life examples and case studies, it focuses on enhancing a Clinical Leader's ability to: (1) Utilize both "big picture" and detailed systems thinking when analyzing issues; (2) Align tactical clinical operations with the center's mission, vision, and values; (3) Manage change within the clinical staff as the center moves toward new models of care delivery; and (4) Actively work to integrate Public/Population Health issues with routine primary care. More Details...

Identifying CHWs in Your Health Center (2019). Resource Type: Publication. Description: Reporting of Community Health Workers in Uniform Data Systems has been inconsistent with the anecdotal evidence of the widespread utilization of CHWs in health settings. This infographic created by MHP Salud offers guidance on how to accurately identify and report the work of CHWs. Organizations can use this tool to explore common CHW titles, identify CHW roles and as a reminder of the importance of accurately reporting CHWs in UDS. More Details...

Farmworker Clinical Care Resource (2019). Resource Type: Toolkit. Description: A clinical resource for providers caring for farmworkers. More Details...

Community Health Worker Clinical Integration Toolkit (2019). Resource Type: Publication. Description: With a long history of successfully and effectively addressing health disparities, Community Health Workers (CHWs) can fill the gaps in services that many health care organizations experience in reaching underserved populations. For instance, six published studies on CHW interventions on the prevention and management of diabetes have shown significant positive outcomes, including changes in HbA1c levels and improved self-reports of dietary changes. More Details...

Bilingual Greetings for Monolingual Staff (2019). Resource Type: Publication. Description: The List of English Greeting Words & Phrases for Monolingual Front Office Staff is a two-page document providing a list of commonly used English greeting words and phrases with Spanish translations and a phonetic pronunciation guide. The list is a product of the Language Access More Details...

Office Hour: Resiliency and Joy in Work (2018). Resource Type: Archived Webinar. Description: This Office Hour webinar features subject matter experts who address - and answer participants' questions about - the critical issue of resiliency and joy in work as part of a Clinical Leader's core competency development. The focus is on understanding and actualizing joy in practice, both personally and for/with the clinical team. More Details...

Behavioral Health Workforce Development; Training Across the Various Behavioral Health Disciplines (2018). Resource Type: Archived Webinar. Description: During this webinar, you will hear from the CHCI’s Chief Behavioral Health Officer and CHCI Behavioral Health Staff as they provide insight into the crucial components of effectively training behavioral health students working toward different behavioral health degrees. More Details...

Screening and Interviewing Candidates (2018). Resource Type: E-Learning. Description: In this course, we will walk through the steps of the recruitment processes involving phone screening and interviewing candidates. More Details...

Advertising and Sourcing Candidates (2018). Resource Type: E-Learning. Description: In this course, we will walk through some of the first steps of the recruitment process involving advertising and sourcing candidates. More Details...

Using Non-Billable Staff in Care Teams for Quality Outcomes (2018). Resource Type: Archived Webinar. Description: Non-traditional support staff are critical to a care team and can add efficiencies to workflows for improved patient care. This webinar explores different care team formations with non-billable staff working at the top of their licensure, with special attention on workflows related to pre-visit planning and standing orders. The webinar centers on NCQA 2017 PCMH Standards, specifically the Team-Based Care and Practice Organization concept, which measures how practices provide continuity of care, communicate roles and responsibilities of the medical home to patients/families/caregivers, and organize and train staff to work to the top of their license and provide effective team-based care. More Details...

NNOHA Health Center Workforce Survey Analysis of 2018 Results (2018). Resource Type: Publication. Description: NNOHA conducts a survey every 5 years to its members on the trends of the dental workforce in health centers. The most recent survey is from 2018. This document provides an analysis of the results from this survey. More Details...

Effective Onboarding Strategies (2018). Resource Type: E-Learning. Description: This is a course about the important topic of onboarding. You'll learn the differences between orientation and onboarding, why onboarding is a vital part of retaining your employees and even gain ideas about implementing your own onboarding program. More Details...

Administrative Strategies for Increasing Retention (2018). Resource Type: E-Learning. Description: This course focuses on steps you can take to increase retention at your health center. There are many things you can do to increase retention at your health center. While there is not a "one size fits all" recipe to increase retention, it is important to look at all aspects of retention. More Details...

Caring for Patients with Pain is a Team Sport (2018). Resource Type: Archived Webinar. Description: In this webinar, the expert faculty at CHCI will look at the contribution of each member of the expanded care team in addressing needs of patients with chronic pain, and the strategies that support their work. More Details...

Chief Executive Officer (CEO) Competencies Domains and Skills/Tasks: CEO Core Competencies (2018). Resource Type: Publication. Description: This document outlines 12 domains, related tasks, and behavioral examples for Core Competencies for the Health Center CEO. These domains and related tasks and examples were identified and vetted through a National Advisory Panel made up of key staff who would have interaction with the CEO position in various settings. More Details...

From Affiliation to Action: Proven Strategies to Make it Easier to Host Health Professions Students (2018). Resource Type: Archived Webinar. Description: In this webinar clinical leadership will explore the elements of our enhanced teaching arrangements within the medical, behavioral health, nursing, and dental disciplines. More Details...

Training the Next Generation of Integrated Primary Care Providers to Safely and Effectively Manage Chronic Pain Utilizing Telehealth Solutions​ (2018). Resource Type: Archived Webinar. Description: Leaders and experts from the Weitzman Institute’s Project ECHO and Postgraduate Residency Training Programs discuss enhancing your training curriculum with additional content specific to treating complex pain patients within a team-based model of care. More Details...