Resource Search Results

Trauma-Informed Approaches to COVID-19 Vaccine Hesitancy (2023). Resource Type: E-Learning. Description: This course will provide an overview of the concepts of trauma and trauma informed care for patients who are interacting with Vaccine Ambassadors seeking to help with vaccine hesitancy for the COVID-19 vaccination. Learn the fundamentals of trauma, trauma-informed principles, and secondary trauma and how to identify and utilize these skills within the Vaccine Ambassador Project. More Details...

Safety and Security Series: The Basics (2023). Resource Type: E-Learning. Description: Safety and security are primary issues for both patients and staff of health care for the homeless health centers. It is important for health center staff to understand foundational factors to consider and discuss in order to increase their own personal safety and support the safety and security of their team members and patients. More Details...

Safety and Security Series: Organizational Culture of Safety (2023). Resource Type: E-Learning. Description: This introductory course provides an overview of organizational safety in health care for the homeless (HCH) health centers. The course will define organizational safety and provide an overview of the four components of an organizational culture of safety: leadership, policies and procedures, communication, and staff supports. This course is intended for all staffing levels within HCH health centers and will include information on how everyone can play a role in developing and maintaining a culture of safety. More Details...

Safety and Security Series: How and When to Call 911 (2023). Resource Type: E-Learning. Description: Prepare for an emergency situation by learning when and how to call 911 from a health center. Explore training and planning strategies that equip health centers for crisis situations. Consider how partnerships can contribute to community safety. Learn to identify and appropriately respond to each type of emergency. Prepare to act in the event of an emergency. Consider the events and scenarios that require urgent response and whether a call to 911 is appropriate. More Details...

Safety and Security Series: Conflict Resolution (2023). Resource Type: E-Learning. Description: Conflict is a normal part of life and relationship, but conflict can cause patients and staff to feel vulnerable, threatened, and out of control. How we feel about conflict and how we seek to resolve conflict can have an enormous impact on our ability to engage patients in crisis as well as our co-workers and team members. Discover principles of conflict resolution that can equip staff to discuss and problem solve disagreement in a functional, healthy manner. More Details...

Medical Respite Care: The Role of Case Managers, Community Health Workers, and Peers (2023). Resource Type: E-Learning. Description: Case managers, community health workers (CHWs), and peers are often the primary staff responsible for care coordination and implementation of care plans in medical respite. Beyond this, they build relationships and safety for medical respite care clients. This course provides an overview of each role within the medical respite program and recommended best and promising practices for staff within these roles. More Details...

Medical Respite Care: Relationships with Managed Care Organizations (2023). Resource Type: E-Learning. Description: Medicaid and Managed Care Organizations (MCOs) have demonstrated increased interest in partnering and funding medical respite care programs. Navigating this process can be complex and challenging, and this course provides an initial overview of Medicaid and how medical respite programs can approach partnerships with MCOs. More Details...

Medical Respite Care: Harm Reduction (2023). Resource Type: E-Learning. Description: Integrating harm reduction practices within medical respite programs reduces barriers to care and improves services for those using substances. This course provides guidance and strategies for implementing harm reduction within the medical respite care setting. More Details...

Medical Respite Care: Discharge Planning and Processes (2023). Resource Type: E-Learning. Description: Discharge planning is a challenging but important part of the medical respite care process. This course covers recommended best and promising practices for discharging planning and transitions within medical respite care. More Details...

Harm Reduction (2023). Resource Type: E-Learning. Description: This course introduces harm reduction as a philosophical approach and public health intervention. The course will review the foundational principles of harm reduction, details of harm reduction practices, and supporting change through harm reduction. We will review a case study as a practical way to explore how you can integrate harm reduction into your work. Finally we will work on dispelling myths through reviewing current research. More Details...

Foundations of LGBTQIA+ Health Care and Homelessness: Terminology, Concepts, and Best Practices (2023). Resource Type: E-Learning. Description: This 90-minute webinar will provide participants with an introduction to foundational terminology and concepts related to LGBTQIA+ identity and experience of homelessness with a focus on LGBTQIA+ health care. Participants will learn about healthcare disparities and applicable clinical practices that participants can integrate into their own contexts. More Details...

Demonstrating Quality in Medical Respite Care: The Importance of Data (2023). Resource Type: E-Learning. Description: Identifying and tracking outcomes in medical respite is an important way to identify program progress and demonstrate effectiveness of medical respite care. This course provides an overview on ways to identify and track outcomes within medical respite care programs. More Details...

Capital Expansion for Health & Housing Webinar - Everything You Need to Know (2023). Resource Type: Archived Webinar. Description: This national webinar will assist health centers in understanding the basics of health and housing capital expansion and essential first steps for project development. More Details...

Tips for Boards on Health Center Workforce Challenges and Opportunities (2023). Resource Type: Elearning. Description: NACHC has developed two resources – an article and companion video – related to workforce for health center boards. The article provides tips that a board can consider in partnership with the CEO to help address workforce challenges and opportunities through board-level functions, including strategic planning, budget approval, policy approval, and other forms of oversight and board development. Available in English and Spanish. A companion video provides a summary of the article. Boards may find it helpful to watch the companion video to generate discussion about the board’s role related to workforce challenges and opportunities. More Details...

Telehealth Reimbursement (2023). Resource Type: Publication. Description: This document discusses changes to telehealth reimbursement, providing basic guidelines to navigate frequent changes in policy. More Details...

Telehealth E/M Coding (2023). Resource Type: Publication. Description: This document summarizes the 2021 E/M coding guidelines for office visits, inlcuding a chart of E/M guidelines for medical decision making. More Details...

Telehealth Documentation (2023). Resource Type: Publication. Description: This document outlines the documentation requirements for telehealth services beyond those required for inperson visit. It also discusses medicial decision making and changes to the time component. More Details...

Telehealth Billing (2023). Resource Type: Publication. Description: This document describes telehealth billing practices, focusing on correct place of service and modifiers for commercial payers. More Details...

Action to Ensure Americans Receive Critical Information on Health Care Coverage (2023). Resource Type: Publication. Description: The Federal Communications Commission in January 2023 provided guidance to federal and state governmental agencies, as well as their partners, to enable them to make Medicaid enrollment calls and send text messages without violating robocall and robotext prohibitions. More Details...

Promoting Health Equity for Black Transgender MSM in HIV Prevention, Treatment, and Access (2023). Resource Type: Archived Webinar. Description: Join us for a fireside chat with Dr. Tonia Poteat, PhD, PA-C, MPH from the UNC Center for Health Equity Research and Deborah Dunn where they discuss the importance of promoting health equity for Black Trans MSM seeking HIV prevention, treatment or testing. Topics include, but are not limited to discussing the effects of racism, transphobia, and other risk factors that contribute to medical mistrust in the Black and Trans community, as well as, the unique sexual and reproductive health needs of Black Trans MSM. More Details...