Resource Search Results

Culturally Competent Care: Learning Collaborative (20; Session 2 11). This is a learning collaborative series of 4 sessions where Health Center staff learned about standards for providing culturally and linguistically appropriate services (CLAS) to their patients. Slides and recordings for all sessions are available here as well as resources to facilitate the implementation of CLAS in health center settings. More Details...

Electronic Patient Engagement (EPE) Tool Inventory: Information from Health Centers and Vendors on Ten EPE Tools, Oct. 2020 (2020). In the spring of 2020, HITEQ and several PCA and HCCN colleagues developed a survey to gather detailed information on health center experiences with a variety of EPE tools and included questions about product functions, strengths & weaknesses, cost, integration with EHRs, ease of implementation, and quality of vendor support. The results of that survey, as well as interviews and demonstrations are captured in this EPE Tool Inventory. Ten tools are profiled in the inventory, which can be downloaded in the Documents to Download section below. More Details...

Flu LEAD (Linkages to End Access Disparities) Initiative 2020 Information: A Pilot Project to Increase Influenza Vaccination Coverage among HUD-Assisted Residents (2020). This NCHPH informational page provides an overview, and resources about the Flu LEAD pilot project directed by the U.S Department of Housing and Urban Development (HUD and the Health Resources and Services Administration (HRSA) to increase influenza vaccination coverage among residents of Public Housing Agencies (PHAs). More Details...

HITEQ Highlights: Preparing for Value-Based Care through Sustainable Telehealth Workflows: HITEQ Highlights Webinar (2020). Join the HITEQ Center, in collaboration with Certintell, for a webinar on Preparing for Value-Based Care through Sustainable Telehealth Workflows. The webinar will provide an overview of how health centers can use telehealth during the current public health emergency and ensure that they are ready for the shift to Value-Based Care. We will cover sustainable telehealth services that are often underutilized and example workflows that have worked for other health centers. More Details...

NNOHA Operations Manual: Workforce Chapter V2 (2020). This chapter provides helpful tools and resources for tackling the issues related to workforce in Health Center oral health programs. Topics include recruitment and retention of dental team members, staffing ratios, and strategies to decrease burnout. More Details...

Social Determinants of Health for Public Housing Residents: Access to Healthy Food (2020). Using data and maps created by National Center for Health in Public Housing (NCHPH) and other national data sources, this publication is one in a series that identifies the prevalence of social factors and population health indicators that affect public housing residents. It is intended for non-clinical health center staff, decision makers, and public housing stakeholders. More Details...

Informational Guide for Public Housing Residents During COVID-19 – Know the Basics of Seeking Care: Know the Basics of Seeking Care (2020). This infographic provides general information on how public housing residents can seek care for COVID-19, testing services provided by health centers near public housing agencies and how the Public Charge rule does not apply for these services. More Details...

Developing Cross-Sector Partnerships (2020). This guide provides health center staff with tools and strategies to initiate, develop, and sustain community partnerships to better serve older adult residents of public housing. Content of this publication was developed through a 4-session learning collaborative launched by the SDOH academy with a small cohort of HRSA-funded health centers, HCCNs, and PCAs. More Details...

Treating Global Health At Your Doorstep Starts with a Good Patient History (2018). Technology is a vital part of our society. It has been critical in the advancement of medicine; however, in some cases there is an overdependence by clinicians on diagnostic technology which may impede a fuller understanding of the circumstances of patients in the exam room. The most potent, cost-effective, and accurate diagnostic tool that we have even in our advanced age of technology remains an accurate and comprehensive linguistically and culturally appropriate patient history. In this webinar, Dr. Ed Zuroweste and Dr. Laszlo Madaras, who collectively have over 50 years of practice in primary care, ask the question, “Has it become so normal to ask for tests for the most basic assessments that part of the art of medicine is being lost?” The presenters will explore the value of taking a culturally and linguistically appropriate history from the patient together with a thorough – and focused – physical exam. Spending a few minutes with the patient asking open-ended questions may save time and money by: getting the correct diagnosis and treatment plan; preventing expensive, unnecessary, and potentially harmful tests; reducing the number of specialists who may not need to see the patient; and even possibly improving patient satisfaction. The session will look at the impact of global health conditions on primary care practice in the United States and describe what primary care clinics can do to more systematically prepare for emerging diseases. At the conclusion of the webinar, participants will be able to: More Details...

Patient Satisfaction Quick Guide: Addressing Patient Satisfaction in Health Care for the Homeless Projects (2016). This quick guide examines how HCH grantees can gather and utilize patient satisfaction data to improve patient experiences. Patient satisfaction is a key measure of quality health care, and regular assessment is required for all Health Center Program Grantees. “Addressing Patient Satisfaction in Health Care for the Homeless Projects” provides a succinct review of the strategies necessary to plan for, collect, and respond to such information. These practice recommendations emerged from a 2015 focus group of expert HCH administrators and client advocates, HRSA guidance, and scientific literature. More Details...

Highlighting the Role of Enabling Services at Community Health Centers: Collecting Data to Support Service Expansion and Enhanced Funding: The Enabling Services Accountability Project (2010). This issue brief, written collaboratively between AAPCHO and the National Association of Community Health Centers (NACHC), describes the importance of enabling services (ES), such as interpretation and eligibility assistance, and how better quantifying the provision of these services can demonstrate their value to private and public payers. More Details...

Enabling Services: Gateways to Better Care (2016). This fact sheet was developed by AAPCHO and the National Association for Community Health Centers (NACHC). It provides an overview of the leading role health centers play in providing enabling services, or non-clinical services that improve access to care, and the important and positive impacts these services can have on health outcomes, costs, access and patient satisfaction. More Details...

Enabling Services at Community Health Centers (2010). This report introduces the important role enabling services (ES) play in the delivery of high quality care for medically underserved Asian Americans, Native Hawaiians, and Pacific Islanders (AA&NHPIs). It details the high utilization of such services and the impact they have on patients' health outcomes. It concludes with recommendations for establishing a nationally recognized standard for ES data collection and utilization, integrating ES into the Patient-Centered Medical Home (PCMH) model, and funding to sustain and ensure quality services. More Details...

Cultural Transformation: Implementing a System-Wide Culture for Patient and Staff Engagement (2017). This webinar outlines a system transformation process undertaken by one health center to embrace and care for its patients and staff while delivering on its mission and bottom line. Hear how Adelante Healthcare has implemented a system that honors its health center legacy while adapting and growing to meet today’s needs and challenges for high productivity, effective outcomes, and reduced costs. The results: a cultural transformation yielding improvement in patient experience (CAHPS), staff feedback, and organizational growth. More Details...