Resource Search Results

Chief Workforce Officer Core Competencies (2024). Resource Type: Publication. Description: The Association of Clinicians for the Underserved (ACU) STAR²; Center, in partnership with the National Association of Community Health Centers (NACHC), have updated the Chief Workforce Officer (CWO) Core Competencies to include Behavioral Examples. These Behavioral Examples provide actionable examples that outline the scope of the CWO role. While CWOs may go by different names, the role they play cannot be understated as it is crucial to have a strategic thinker at the leadership level that is solely focused on advancing workforce initiatives. This timely and relevant resource assists community health centers (CHCs) and primary care associations (PCAs) to recruit, hire, train, develop, and retain workforce leaders who are strategic, capable, and highly effective at meeting the complex needs of the CHC workforce. More Details...

Retention Planning: Build It and They Will Stay - Session 2 (2024). Resource Type: Archived Webinar. Description: Step into the forefront of retention excellence with the Association of Clinicians for the Underserved's (ACU) STAR² Center and 3RNET! Unveil the secrets to steadfast retention planning for health centers in this illuminating webinar series. In this second session, our expert speakers discussed flexible work schedules and dynamic career pathways as pivotal pillars in fostering loyalty and longevity among your workforce. More Details...

Diversifying the Health Center Workforce: Elevating Cultural Humility & Equitable Care - Session 2 (2024). Resource Type: Archived Webinar. Description: Join us for the second session of our webinar series, "Diversifying the Health Center Workforce: Elevating Cultural Humility & Equitable Care." This session will focus on the unique healthcare needs of migrant populations and LGBTQIA+ communities, and the importance of recruiting and retaining culturally competent clinical staff to address these needs effectively. More Details...

Diversifying the Health Center Workforce: Elevating Cultural Humility & Equitable Care - Session 1 (2024). Resource Type: Archived Webinar. Description: Join us for the first webinar in our series, "Diversifying the Health Center Workforce: Elevating Cultural Humility & Equitable Care." In this session, STAR² Center experts will lay the groundwork for understanding and applying Justice, Equity, Diversity, and Inclusion (JEDI) principles to health center workforce recruitment and retention efforts. More Details...

Retention Planning: Build It and They Will Stay - Session 1 (2024). Resource Type: Archived Webinar. Description: Step into the forefront of retention excellence with the Association of Clinicians for the Underserved’s (ACU) STAR² Center and 3RNET! Unveil the secrets to steadfast retention planning for health centers in this illuminating webinar series. In this first session, our expert speakers begin the conversation with an overview of mission alignment, competitive compensation structures, enticing benefits packages, and proactive preparation for employee onboarding to set teams up for retention success. More Details...

ACU STAR² Center Workforce Training & Technical Assistance Professional Development Series - Session 3 (2024). Resource Type: Archived Webinar. Description: Having an data-informed workforce plan is one of the core components of a high functioning health center workforce strategy and evidence-based career pathways for recruiting and retaining staff is an aspect of this component. In this session, expert guest faculty Steven Bennett delves into the concept of the 'compensatory selection process' and details how it can be employed as part of the recruitment process to ensure job-fit and part of the retention process by supporting the development of employees from a broad range of backgrounds. Attendees will learn strategies to implement this 'whole' person centered approach to the benefit both employers and employees. More Details...

Umu Talk Podcast Episode 1: Pacific Pathways: Bridging Mental Health Gaps for Native Hawaiians & Pacific Islanders in Alaska (2024). Resource Type: Podcast. Description: The National Association of Pasifika Organizations (NAOPO) and Association of Asian Pacific Community Health Organizations (AAPCHO) is excited to release "Umu Talk." This podcast highlights the lived experiences of Native Hawaiian and Pacific Islander (NH/PI) community health workers (CHWs) and partners. Each episode features talk story interviews with NH/PI community members to destigmatize mental health topics while providing support and improving advocacy for our community. More Details...

Creativity & Wellbeing: A Harmonious Union to Improve Health Centers' Organizational Culture of Employee Wellbeing - Session 2 (2024). Resource Type: Archived Webinar. Description: Join the Association of Clinicians for the Underserved (ACU) STAR² Center and the National Association of Community Health Centers (NACHC) for a two-part webinar series exploring the role creativity plays in advancing employee well-being at health centers. The inclusion of art and other creative endeavors in the workplace can serve as a respite for the ongoing mental health struggles – such as moral distress, moral injury, and compassion fatigue – that remain prevalent among health center staff. This webinar series will explore the intersection of art and healing as a key aspect of building a resilient, empowered, and engaged workforce. It will also provide firsthand accounts from various health centers that embraced creativity as a key part of their organization’s culture of wellbeing. Engage your creative spirit! More Details...

ACU STAR2; Center Workforce Training & Technical Assistance Professional Development Series -- Session 1 (2024). Resource Type: Archived Webinar. Description: Join ACU's STAR2 Center for an interactive session focused on comprehensive workforce planning for health centers. This session will equip participants with the knowledge and tools to develop and implement a Comprehensive Workforce Plan (CWP) tailored to their health center's unique context. Effective workforce planning strategies are crucial for health center success and sustainability. More Details...

Creativity and Wellbeing: A Harmonious Union to Improve Health Centers' Organizational Culture of Employee Wellbeing - Session 1 (2024). Resource Type: Archived Webinar. Description: Join the Association of Clinicians for the Underserved (ACU) STAR2; Center and the National Association of Community Health Centers (NACHC) for a two-part webinar series exploring the role creativity plays in advancing employee well-being at health centers. The inclusion of art and other creative endeavors in the workplace can serve as a respite for the ongoing mental health struggles - such as moral distress, moral injury, and compassion fatigue - that remain prevalent among health center staff. This webinar series will explore the intersection of art and healing as a key aspect of building a resilient, empowered, and engaged workforce. It will also provide firsthand accounts from various health centers that embraced creativity as a key part of their organization’s culture of wellbeing. Engage your creative spirit! More Details...

Employee-Focused Career Pathways: Supporting the Full Scope of Talent in the Mental Health Workforce (2024). Resource Type: Archived Webinar. Description: When thinking about the mental health workforce, the titles of "therapist," "counselor," or "case manager" usually come to mind, but the skills and training of these professionals extends far beyond the therapeutic setting. Building career pathways for the mental health workforce -- both within the Behavioral Health Department and beyond -- not only supports your health center's retention strategies, but also helps to develop an engaged and satisfied workforce. This webinar will provide you with knowledge, tips, and tools to help you think about starting or expanding the career pathway opportunities provided at your health center. With a specific focus on the mental health workforce, you will also learn more about the role of behavioral health providers and their multifaceted skills. Join the Association of Clinicians for the Underserved (ACU) and its STAR2 Center team to learn more about the advancement opportunities that attract and retain mission-driven mental health practitioners and support staff. More Details...

Implementing Staff Satisfaction Surveys Infographic (2023). Resource Type: Publication. Description: This STAR² Center infographic is designed to support health center teams as they focus on staff resiliency, wellness, satisfaction, and engagement by guiding teams through the process of conducting staff satisfaction surveys.  More Details...

Compensation Wellness & Equity: An Employe's Responsibility to Ensure Fair Wages and Financial Stability for All (2023). Resource Type: Archived Webinar. Description: Staff wellness is critical to reducing turnover; and providing adequate compensation, especially taking into consideration recent inflation and housing challenges is inextricably linked to said staff wellness. An environment that fosters wellness is essential to recruiting and retaining new and existing staff. This webinar will discuss promoting staff wellness through adequate, appropriate, and transparent compensation including benefits and “thriving” wages. More Details...

Building a Resilient & Trauma-Informed Workforce Factsheet (2023). Resource Type: Publication. Description: It is critical that health centers understand the importance of developing a trauma-informed organization that prioritizes staff well-being and resilience. This fact sheet asks “what does it mean to be trauma-informed” and explains the concept of resilience, both individual and organizational. It details how health centers can operate in a “new normal” to support staff well-being after experiencing the acute and prolonged trauma of COVID-19 pandemic and other national and global struggles. More Details...

Empowering Your Workforce: Considerations for Implementing & Responding to Staff Satisfaction Surveys Webinar (2023). Resource Type: Archived Webinar. Description: In the ever-evolving healthcare landscape, prioritizing employee satisfaction has become a critical factor in delivering exceptional patient care and ensuring the success of healthcare organizations. Staff satisfaction surveys have emerged as powerful tools, providing invaluable data to drive positive change, optimize policies, and enhance employee retention. However, many organizations are seeking guidance on how to effectively initiate or improve their staff satisfaction survey processes. Join our interactive webinar as we explore the key considerations for implementing staff satisfaction surveys in health centers. Participants will gain a comprehensive understanding of the essential steps involved in conducting these surveys, from thoughtful survey design and administration to skillful data analysis. We will delve into effective question strategies that elicit valuable insights from employees, helping to identify areas of strength and opportunities for improvement. More Details...

A Toolkit to Promote Nurse Resiliency and Retention (2023). Resource Type: Publication. Description: In response to the significant nursing retention issues healthcare was attempting to mitigate, the PA Action Coalition pulled together a special interest task force. The goal of the Nursing Stress, Resiliency, and Retention Task Force was to compile best practices, identified in literature and by practice, to address the significant challenges the nursing workforce faces. More Details...

Organizational Self-Care Assessment Tool (2023). Resource Type: Toolkit. Description: The Organizational Self-Care Assessment Tool is designed to give you a snapshot of your organizational self-care practices, reflect on your strategies, and identify areas for future exploration. More Details...

Working with Minority-Serving Institutions to Enhance and Diversify Recruitment Pathways (2023). Resource Type: Publication. Description: This paper serves as a quick resource and reference guide for human resources (HR) professionals and health center leaders to understand how to identify and partner with minority-serving educational institutions. More Details...

C-Suite Toolkit: Health Professions Education and Training for Recruitment and Retention (2023). Resource Type: Toolkit. Description: This toolkit is designed as a resource to help C-Suite leaders acquire knowledge about workforce strategies they can use to develop, support, and strengthen HP-ET initiatives as part of their overall workforce retention and recruitment planning. More Details...

Coaching and Mentoring (2023). Resource Type: Archived Webinar. Description: Some staff at health centers come into their roles possessing the skills for the job but not with an overall understanding of the position. In order to give staff the best chance at success in a new position, it is fundamentally important for staff to have a coach or mentor at the health center in which they are employed. These mentors can have a positive impact on the staff’s ability to carry out their role, increase satisfaction, and increase a sense of belonging for staff from a variety of backgrounds. More Details...