Health Center 101 Learning Bundle: Learn More About the Health Center Model through Videos and Resources
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Displaying records 1 through 20 of 81 found.

Implementing Staff Satisfaction Surveys Infographic (2023). Resource Type: Publication. Description: This STAR² Center infographic is designed to support health center teams as they focus on staff resiliency, wellness, satisfaction, and engagement by guiding teams through the process of conducting staff satisfaction surveys.  More Details...

Compensation Wellness & Equity: An Employe's Responsibility to Ensure Fair Wages and Financial Stability for All (2023). Resource Type: Archived Webinar. Description: Staff wellness is critical to reducing turnover; and providing adequate compensation, especially taking into consideration recent inflation and housing challenges is inextricably linked to said staff wellness. An environment that fosters wellness is essential to recruiting and retaining new and existing staff. This webinar will discuss promoting staff wellness through adequate, appropriate, and transparent compensation including benefits and “thriving” wages. More Details...

Building a Resilient & Trauma-Informed Workforce Factsheet (2023). Resource Type: Publication. Description: It is critical that health centers understand the importance of developing a trauma-informed organization that prioritizes staff well-being and resilience. This fact sheet asks “what does it mean to be trauma-informed” and explains the concept of resilience, both individual and organizational. It details how health centers can operate in a “new normal” to support staff well-being after experiencing the acute and prolonged trauma of COVID-19 pandemic and other national and global struggles. More Details...

Empowering Your Workforce: Considerations for Implementing & Responding to Staff Satisfaction Surveys Webinar (2023). Resource Type: Archived Webinar. Description: In the ever-evolving healthcare landscape, prioritizing employee satisfaction has become a critical factor in delivering exceptional patient care and ensuring the success of healthcare organizations. Staff satisfaction surveys have emerged as powerful tools, providing invaluable data to drive positive change, optimize policies, and enhance employee retention. However, many organizations are seeking guidance on how to effectively initiate or improve their staff satisfaction survey processes. Join our interactive webinar as we explore the key considerations for implementing staff satisfaction surveys in health centers. Participants will gain a comprehensive understanding of the essential steps involved in conducting these surveys, from thoughtful survey design and administration to skillful data analysis. We will delve into effective question strategies that elicit valuable insights from employees, helping to identify areas of strength and opportunities for improvement. More Details...

A Toolkit to Promote Nurse Resiliency and Retention (2023). Resource Type: Publication. Description: In response to the significant nursing retention issues healthcare was attempting to mitigate, the PA Action Coalition pulled together a special interest task force. The goal of the Nursing Stress, Resiliency, and Retention Task Force was to compile best practices, identified in literature and by practice, to address the significant challenges the nursing workforce faces. More Details...

Working with Minority-Serving Institutions to Enhance and Diversify Recruitment Pathways (2023). Resource Type: Publication. Description: This paper serves as a quick resource and reference guide for human resources (HR) professionals and health center leaders to understand how to identify and partner with minority-serving educational institutions. More Details...

C-Suite Toolkit: Health Professions Education and Training for Recruitment and Retention (2023). Resource Type: Toolkit. Description: This toolkit is designed as a resource to help C-Suite leaders acquire knowledge about workforce strategies they can use to develop, support, and strengthen HP-ET initiatives as part of their overall workforce retention and recruitment planning. More Details...

Coaching and Mentoring (2023). Resource Type: Archived Webinar. Description: Some staff at health centers come into their roles possessing the skills for the job but not with an overall understanding of the position. In order to give staff the best chance at success in a new position, it is fundamentally important for staff to have a coach or mentor at the health center in which they are employed. These mentors can have a positive impact on the staff’s ability to carry out their role, increase satisfaction, and increase a sense of belonging for staff from a variety of backgrounds. More Details...

Strategies to Improve Staff Retention in Health Center Settings: NCHPH Webinar (2023). Resource Type: Archived Webinar. Description: The rate of staff turnover at health center facilities is staggering and was exacerbated by the complexities and stressful circumstances created by the COVID-19 pandemic. Given the important implications of staff turnover, health centers have made significant attempts to understand its underlying reasons and devise solutions to decrease it. More Details...

Academic Partnerships to Foster Multidirectional Learning and Reinforce our Health Center Workforce: NCHPH Webinar (2023). Resource Type: Archived Webinar. Description: Partnerships focusing on improving the health of individuals and communities through alliances among academic associations and health centers are essential to develop workforce innovation projects, serve as a conduit for public health workforce activities, and enhance population health education for medical, nursing, and public health students. More Details...

Preparing the Health Center Workforce for the Post COVID-19 Era: NCHPH Webinar (2023). Resource Type: Archived Webinar. Description: The first priority during the COVID-19 pandemic was crisis response and emphasizing health, safety, and essential services. Now is the time for health centers to turn their attention toward concerns over staffing shortages in primary care, which is a public health crisis. More Details...

Health IT and Cybersecurity Positions and Salaries: Descriptions and Ranges (2023). Resource Type: Field-Generated Publication. * Description: Below is a list of job descriptions that can be used to help describe various health information technology, as well as cybersecurity, employment options. A variety of health information and technology positions are represented. This information is intended to assist health centers in understanding the many different domains of the profession as well as possible job descriptions that could be useful when drafting duties or during recruitment. This information was compiled in early 2022. More Details...

Health Center Onboarding Checklist (2023). Resource Type: Template. Description: The Health Center Onboarding Checklist (HCOC) has been designed by the STAR2 Center to provide a structure and a process for welcoming and integrating new hires at your organization. More Details...

Compensation Equity for the Mental Health Workforce (2023). Resource Type: Archived Webinar. Description: This webinar was hosted by the Association of Clinicians for the Underserved (ACU) STAR² Center team on February 28, 2023. More Details...

STAR² Center Financial Assessment for Provider Turnover Tool (2023). Resource Type: Toolkit. Description: The purpose of this Financial Assessment for Provider Turnover Tool (previously released as the Financial Impact Tool) is to assist you in realizing the actual costs of provider turnover. These costs can include direct costs, such as advertising and recruiting services, but also indirect costs, such as staff time dedicated to finding locum tenens (temporary) and permanent providers. Wherever separate data are available for nurse practitioners, physician assistants, and physicians, they are parsed into separate tabs for “Non-Physician Providers” or “Physicians”. More Details...

Organizational Leadership and Resiliency Toolkit (2022). Resource Type: Publication. Description: The Organizational Leadership and Resiliency Toolkit was ACU STAR² Center produced collaboratively with the National Health Care for the Homeless Council and subject matter experts April Lewis and Matt Bennett. More Details...

Resiliency Toolkit: A Comprehensive Guide for Health Centers & Their Staff (2022). Resource Type: Publication. Description: In the face of unprecedented turnover, burnout, compassion fatigue, and moral distress and injury, it is important to remember that there are paths forward for organizations and their leaders. While self-care remains important, it is imperative that organizations create supportive environments with trauma-informed management to help their staff be able to care for themselves in the best way possible. By focusing on resiliency and wellbeing, organizations can set goals to guide their strategic initiatives to increase these in their workforces. More Details...

Introducing the Organizational Leadership and Resiliency Toolkit (2022). Resource Type: Archived Webinar. Description: Join the ACU STAR² Center and the National Health Care for the Homeless Council for a webinar introducing our upcoming Organizational Leadership and Resiliency Toolkit. More Details...

Retention & Recruitment of Specific Populations Webinar Series – Session 2 (2022). Resource Type: Archived Webinar. Description: Join the ACU STAR² Center for the second session in this two-part series focused on the retention and recruitment of specific workforce populations that highlight experts from the field to help give viewers the tools to start the work or continue in the process of building a more inclusionary and welcoming organization. More Details...

Retention & Recruitment of Specific Populations Webinar Series – Session 1 (2022). Resource Type: Archived Webinar. Description: Join the ACU STAR² Center for the first session in the two-part series focused on the retention and recruitment of specific workforce populations that highlight experts from the field to help give viewers the tools to start the work or continue in the process of building a more inclusionary and welcoming organization. More Details...

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.