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Important Resources in Response to the UHG/Change Healthcare Cyberattack | Health Center 101 Learning Bundle: Learn More About the Health Center Model through Videos and Resources
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Displaying records 41 through 54 of 54 found.

Report: The Financial Impact of Workforce (2018). Resource Type: Publication. Description: This report covers the costs associated with a provider vacancy at a health center beyond the dollar value and provides recommendations for steps to bolster a plan for recruitment and retention to avoid these costs in the future. More Details...

SO/GI Data Collection Demonstration Videos (2018). Resource Type: Other. Description: These videos demonstrate best practices in sexual orientation and gender identity data collection. They address common questions and issues that arise for frontline and clinical staff when asking patients about their sexual orientation and gender identity. We hope these videos can provide a valuable training tool for health care staff looking for sample language and best practices. More Details...

Optimizing Team Resources: Patient/Provider Scheduling and Panel Size (2018). Resource Type: Archived Webinar. Description: Health centers continue to devote significant resources to the transition to a team-based model of primary care delivery. This session goes "back to basics" to take a fresh look at techniques designed to expand capacity, utilizing existing resources within a sustainable structure. From defining target outcomes to simplifying scheduling templates to aligning panel size, participants will learn a replicable process for moving forward with each of their primary care teams through what is often a divisive operational imperative. More Details...

Data Profile Dashboard Information Center (2017). Resource Type: Publication. Description: The STAR² Center team releases updated individual health center Data Profile Dashboards for the each project year. Due to the confidential nature of the data included, information on how to access this resource through our website is emailed to each health center CEO. This Information Center will continue to grow to include a variety of supporting documents and training opportunities to help workforce teams break down their health center's data and plan to reach their recruitment and retention goals. More Details...

Coding Social Determinants of Health (SDOH) for Optimizing Value: An Infographic for Providers on the Benefits of Coding for SDH (2017). Resource Type: Publication. Description: The purpose of the infographic is to describe how SDH data would be used for a variety of goals that would have traction with the clinic staff audience who may likely need to modify workflows and behavior in order to collect such data.  The visual case could be used in presentations or hung on a provider break room wall. SDH coding is important for clinical management and outcomes reporting for payment reform and value based payment (particularly capitate payment), as well as other policy work. SDH coding begins with care providers, who often may need to understand how these data can be used to benefit not only the patient they are serving but also the broader population served by the organization. More Details...

Sample of a Staff Members' Dashboard for Required Tasks: A 2016 HITEQ Resource (2016). Resource Type: Template. Description: This is an example of a staff member dashboard that is used to ensure effective delivery of assigned tasks.  This dashboard can be used in the onboarding and orientation process to ensure understanding of role expectations, and can be tailored for any direct-care staff member. More Details...

New Employee Orientation Evaluation Form (2016). Resource Type: Publication. Description: This is an evaluation form to give to a new employee immediately following the orientation program. This is an evaluation form to give to a new employee immediately following the orientation program. The feedback generated from its completion will help the supervisor learn what can be done to make the orientation more effective in the future for future employees as well as on what topics the new employee still may need clarification. More Details...

Health IT Staff Resume Screening Tool: A template for Human Resources and Hiring Managers (2016). Resource Type: Publication. Description: This is a list of key words and phrases that can be used to pre-screen resumes for HIT/QI jobs to help quickly identify candidates for an additional screen. More Details...

Engaging the Data Creators: Involving Front-Line Staff in the Health IT Enabled QI Process (2016). Resource Type: Publication. Description: This brief discusses the importance of including frontline staff such as front desk, intake staff, and medical assistants in Health IT Enabled QI process, as they are often the ‘data creators’ or the ones entering the information into the system. Real world examples as well as suggested approaches and further resources are included. The data that is generated within health centers through entry into the EHR or practice management system and used for myriad purposes such as decision support, reporting, and quality improvement is often input by front-line staff. This may include front desk staff who enter information on intake forms, medical assistants who enter height, weight, and vital signs, among others. Another way to look at it is the information that health center leadership, providers, and payers are using to make decisions is often ‘created’ by entry level staff that may have less training and higher turnover. For these reasons, it is critically important to consider these ‘data creators’ in quality improvement activities that are undertaken. More Details...

Accessing your Data: Questions to Consider with your EHR Vendor (2016). Resource Type: Publication. Description: Intended to assist in ensuring full use and understanding of capabilities of current system and assessing the need for additional population health management or data integration tools, this checklist describes the steps health center quality improvement and IT staff can take to ensure they are maximizing the population health management and other capacity of current systems. It Included are questions around the system itself, report generation, training, and resulting data, as well as considerations before and after you contact your vendor. This checklist describes the steps health center quality improvement and IT staff can take to ensure they are maximizing the population health management capacity of their current EHR system. It is intended to assist health centers in ensuring they are utilizing the full capabilities of the current system and assessing the need for additional population health management tools. Included are questions around the system itself, report generation, training, and resulting data, as well as considerations before and after you contact your vendor.  It’s important to note that these questions are just meant for consideration. Not all of the features or aspects discussed will be relevant for your health center, and no system nor approach will check all the boxes. Use this to guide your thinking and discussions so you are able to get a robust understanding of what your EHR is capable of, and what you may need to find elsewhere or find other ways to address. Download the checklist below. More Details...

Financial Assessment Tool (2016). Resource Type: Toolkit. Description: The purpose of this Financial Impact Tool is assist you in realizing the actual costs of provider turnover. These costs can include direct costs, such as advertising and recruiting services, but also indirect costs, such as staff time dedicated to finding locum tenens and permanent providers. This tool attempts to quantify the "tangible" costs involved in provider turnover. This tool was produced in Excel format so that organizations can input values from their own records or use the included National Estimates based on physician data to help calculate the tangible costs of provider turnover at their sites. More Details...

Using Outreach Data to Support Health Center Board Engagement (2016). Resource Type: Archived Webinar. Description: Outreach programs have unique access to community data that can enhance a health center’s governing board’s ability to make strategic decisions about providing appropriate and responsive care to patients in a financially sustainable manner. This webinar will address how to leverage outreach data to support health center planning and decision-making. HOP will present two effective tools that health center leadership, including board members, can use to inform their work: needs assessments and the Outreach Business Value Toolkit. More Details...

Environmental and Occupational Screening Questions for the Primary Care Setting: Preguntas para sondear en los lugares de atencion a la salud (2007). Resource Type: Publication. Description: Three concise and effective environmental/occupational health screening questions for the primary care provider. English/Spanish resource More Details...

TRLA H-2A Data Tool (44895). Resource Type: Educational Videos. Description: Learn how to use TRLA's H-2A Data Tool in this 4-part series in English and Spanish. Site: https://trla.shinyapps.io/H2Data For more information: GetHelp@TRLA.org More Details...

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.