Resource Search Results

Bilingual Greetings for Monolingual Staff (2019). Resource Type: Publication. Description: The List of English Greeting Words & Phrases for Monolingual Front Office Staff is a two-page document providing a list of commonly used English greeting words and phrases with Spanish translations and a phonetic pronunciation guide. The list is a product of the Language Access More Details...

Barriers Encountered by Agricultural Workers Seeking Specialty Care and Potential Solutions (2018). Resource Type: Publication. Description: An issue brief for health center staff outlining the continuing challenges in providing specialty care to agricultural workers and their families. It highlights experiences of workers and provides recommendations, including opportunities for telehealth. More Details...

Federal Housing Assistance in the Event of a Disaster: An Emergency Preparedness Resource (Spanish) (2018). Resource Type: Publication. Description: Information about available housing assistance after a major disaster. More Details...

Federal Housing Assistance in the Event of a Disaster: An Emergency Preparedness Resource (Haitian Creole) (2018). Resource Type: Publication. Description: Information about available housing assistance after a major disaster. More Details...

Federal Food Assistance in the Event of a Disaster: An Emergency Preparedness Resource (English) (2018). Resource Type: Publication. Description: Information about available food assistance after a major disaster. More Details...

Federal Food Assistance in the Event of a Disaster: An Emergency Preparedness Resource (Spanish) (2018). Resource Type: Publication. Description: Information about available food assistance after a major disaster. More Details...

Federal Food Assistance in the Event of a Disaster: An Emergency Preparedness Resource (Haitian Creole) (2018). Resource Type: Publication. Description: Information about available food assistance after a major disaster. More Details...

Increasing Access To Care thorugh Tele-Dentistry: Promising Practice (2018). Resource Type: Publication. Description: Teledentistry is an emerging trend among health centers to expand access to dental care. This promising practice will discuss the story of Ravenswood Family Health Center in California and their use of the virtual dental home model. More Details...

Optimizing Team Resources: Patient/Provider Scheduling and Panel Size (2018). Resource Type: Archived Webinar. Description: Health centers continue to devote significant resources to the transition to a team-based model of primary care delivery. This session goes "back to basics" to take a fresh look at techniques designed to expand capacity, utilizing existing resources within a sustainable structure. From defining target outcomes to simplifying scheduling templates to aligning panel size, participants will learn a replicable process for moving forward with each of their primary care teams through what is often a divisive operational imperative. More Details...

Effective Partnerships Guide: Improving Oral Health for Migrant and Seasonal Head Start Children and their Families (2018). Resource Type: Publication. Description: The purpose of this guide is to create an opportunity for Migrant and Seasonal Head Start (MSHS) programs and health centers to learn more about each other’s programs, share resources, foster new partnerships and strengthen ones already in place. Although the guide focuses primarily on oral health, information about medical health services is included. More Details...

The Fundamentals of Developing a FQHC APM (2017). Resource Type: Archived Webinar. Description: This webinar provides the basis for developing capitated FQHC APM and some best practices. More Details...

Growing Our Own: Cultivating the Next Generation of Primary Care Physicians in Community Health Centers (2017). Resource Type: Publication. Description: It is critical to advance policies and programs that help community health centers (CHCs) become Educational Health Centers (EHCs)2 and “grow their own” primary care training opportunities. This paper explores several pathways for promoting CHCs as teaching environments - enhanced partnerships between Academic Medical Centers (AMCs) and CHCs (with either the AMC or the CHC as the sponsoring institution3), and CHCs participating in HRSA Teaching Health Center (THC) funding opportunities (with sponsorship either by the CHC alone or by a consortium body) - and posits a spectrum of options and costs associated with each of these pathways to train medical residents. More Details...

42 CFR Part 2 Final Rule and Health Center Compliance: A HITEQ Webinar in collaboration with the California Primary Care Association (CPCA) (2017). Resource Type: Publication. Description: This presentation explored the history and recent changes of 42 CFR Part 2, review common definitions, and how the changes may affect integrated medication-assisted treatment (MAT) and Screening, Brief Intervention, and Referral to Treatment (SBIRT) programs, and discussion on LifeLong Medical Care’s experience. More Details...

Outreach and Value-Based Care (2017). Resource Type: Publication. Description: HOP’s new resource Outreach & Value-Based Care: Impacting Health Care Delivery and Cost through Integrated Community Health Outreach Programs, describes how health centers can use their outreach teams to enhance value under service delivery models such as Patient Centered Medical Homes (PCMH) and Accountable Care Organizations. It offers examples of how outreach programs can enhance revenues from alternative payment models such as shared savings, pay-for-performance, and PCMH supplemental payments. The resource is a complement to HOP’s Outreach Business Value Toolkit. More Details...

Self-Care: Taking Care of Ourselves So We Can Take Care of Others (2017). Resource Type: Publication. Description: This resource offers examples of three innovative approaches that have been successfully implemented by health centers across the country. Each profile includes information on the population assessed, data collection methods, how findings were shared and applied, and lessons learned. Health centers can use this resource to apply proven strategies to the planning and implementation of their own needs assessment. More Details...

Advancing Health Care Through Care Coordination (2017). Resource Type: Archived Webinar. Description: Care coordination emphasizes collaboration between providers to increase quality of care and ultimately improve patient outcomes. In addition, this model can help reduce the overall cost of care by reducing medication errors, repetitive tests, and prevent hospital admissions. During this webinar, panelists share information about their care coordination efforts and offer important considerations for health centers hoping to start, improve, or expand care coordination programs. More Details...

Promising Practice: Ohio Hills Dental Program Redesign (2017). Resource Type: Publication. Description: Ohio Hills Health Services is a FQHC in Eastern Ohio. In 2014, Ohio Hills underwent a comprehensive evaluation of its dental program. They were given a dental performance improvement plan. This promising practice outlines their dental program redesign and lessons learned. More Details...

Dashboard Collaborative Pilot Change Package (2017). Resource Type: Publication. Description: NNOHA launched the Dashboard Quality Improvement Learning Collaborative to enhance the quality of oral health services in health center dental programs. The health centers in this learning collaborative utilizes the Health Center Dental Dashboard measures. This change package shares the ideas and promising practices tested to improve on these dashboard measures. More Details...

Contracting for Dental Services In Health Centers: Implementation Strategies (2017). Resource Type: Publication. Description: Health centers may contract for dental services as a way to increase access to care. NNOHA conducted interviews with health centers that are sustainably contracting for dental services. This publication shares those promising practices. More Details...

Contracting for Dental Services In Health Centers: A Checklist for Planning (2017). Resource Type: Publication. Description: Contracting for dental services is one service delivery method that may be used to provide and/or increase access to dental care for health center service area populations. This checklist will assist health centers in determining if contracting is an appropriate strategy for them. More Details...