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LGBTQIA+ Care Organizational Change Videos

Year Developed: 2023

Resource Type: Micro-Learning.

Primary Audience: Administrative Staff C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) PCAs
Secondary Audience: Board of Directors Clinicians

Language(s): English

Developed by: National LGBTQIA+ Health Education Center at The Fenway Institute (See other resources developed by this organization).

Resource Summary: Our new 3-5 minute video series discusses best practices for organizational change at health centers to provide LGBTQIA+ affirming care. Topics include Health Needs Assessment, Engagement and Collaboration with Community Partners, Sexual Orientation and Gender Identity (SOGI) Data Collection, Information Technology Considerations, Investment and Engagement from Key Stakeholders, and Recruitment and Retention of LGBTQIA+ workers.

Resource Topic: Operations, Quality, Special and Vulnerable Populations, Workforce

Resource Subtopic: Administrative Policies, Human Resources, Diversity, Equity, and Inclusion, Quality Improvement.

Keywords: Community Engagement, Gender Identity, Health Care Facilities, LGBTQIA+, Partnerships, Policies and Procedures.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.