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Telehealth and LGBTQIA+ Communities Toolkit

Year Developed: 2023

Resource Type: Toolkit.

Primary Audience: Administrative Staff Clinicians PCAs

Language(s): English

Developed by: National LGBTQIA+ Health Education Center at The Fenway Institute (See other resources developed by this organization).

Resource Summary: Since the beginning of the COVID-19 pandemic, telehealth has become an essential way to provide patient care and services with underserved communities, including lesbian, gay, bisexual, transgender, queer, intersex, asexual and all sexually and gender diverse (LGBTQIA+) people. By 2021, 95% of health centers had used telehealth (audio or video) to deliver medical care and 90% of health centers had used telehealth to deliver behavioral health services. The following Telehealth and LGTBQIA+ Communities Toolkit offers a curated list of resources to help begin or expand upon your organization’s telehealth program, with a special focus on supporting LGBTQIA+ communities.

Resource Topic: Special and Vulnerable Populations, Telehealth, Clinical Issues

Resource Subtopic: COVID-19.

Keywords: Access to Care, Implementation Tools, LGBTQIA+.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.