Engaging Health Centers in the Human Rights Campaign's Healthcare Equality Index to Advance LGBTQIA+ Equity
Year Developed: 2023
Resource Type: Archived Webinar.Primary Audience: Administrative Staff
C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.)
PCAs
Secondary Audience: Clinicians
Language(s): English
Developed by: National LGBTQIA+ Health Education Center at The Fenway Institute (See other resources developed by this organization).
Resource Summary: Health centers strive to create an environment where all patients, visitors, and employees feel safe, affirmed, and respected. How do you know if your health center is truly meeting those needs? One way is to participate in the upcoming Healthcare Equality Index (HEI) survey from the Human Rights Campaign (HRC). This biennial survey evaluates and scores healthcare facilities on detailed criteria under four central pillars: Foundational Policies and Training in LGBTQIA+ Patient-Centered Care; LGBTQIA+ Patient Services and Support; Employee Benefits and Policies; and, Patient and Community Engagement.
Resource Details: Join this webinar to learn more about the content of the survey, how the information is used, and what information you need to gather in advance of participating in the survey. You will also hear from two health centers discussing their experiences with the survey and how they have implemented changes to better serve their communities and their employees.
Resource Topic: Special and Vulnerable Populations
Keywords: Access to Care, Care Coordination, Health Care Facilities, LGBTQIA+, Quality Measures.This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.