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Resiliency Toolkit


A Comprehensive Guide for Health Centers & Their Staff

Year Developed: 2022

Resource Type: Publication.

Primary Audience: Administrative Staff C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Clinicians
Secondary Audience: Board of Directors Enabling Staff Outreach Staff PCAs

Language(s): English

Sponsored by: Association of Clinicians for the Underserved

Developed by: National Health Care for the Homeless Council (See other resources developed by this organization).

Resource Summary: In the face of unprecedented turnover, burnout, compassion fatigue, and moral distress and injury, it is important to remember that there are paths forward for organizations and their leaders. While self-care remains important, it is imperative that organizations create supportive environments with trauma-informed management to help their staff be able to care for themselves in the best way possible. By focusing on resiliency and wellbeing, organizations can set goals to guide their strategic initiatives to increase these in their workforces.

Resource Topic: Clinical Issues, Operations, , Special and Vulnerable Populations, Workforce, Health Equity

Resource Subtopic: Human Resources, , Community, Health, and Housing Partnerships, Retention, , Employee Well-Being, Social Determinants of Health (SDOH).

Keywords: Hiring, Mental Health, Occupational Health and Safety, Persons Experiencing Homelessness, Performance Improvement, Staffing and Onboarding.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.