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Perspectives from the Field: Retaining Medical Assistants and Dental Assistants

Resource Topic: Workforce

Resource Subtopic: Recruitment and Retention.

Year Developed: 2022

Resource Type: Publication.

Primary Audience: Administrative Staff C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.)
Secondary Audience: PCAs

Language(s): English

Developed by: Association of Clinicians for the Underserved (See other resources developed by this organization).

Resource Summary: This publication was prepared by Ann Loeffler, MSPH, PMP, for the ACU STAR² Center following a series of focus groups exploring Medical Assistant and Dental Assistant attrition in health centers.

Resource Details: The findings from these focus groups have been compiled to highlight factors contributing to this attrition and strategies shared by participants to mitigate these factors and retain MAs and DAs in the workforce.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit