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Resource Details


Building Trust: A Relational Approach to talking about staff COVID-19 Vaccination Mandates

Resource Topic: Operations

Resource Subtopic: COVID-19, —Workforce.

Keywords: Immunization, Communication, Transparency, and Outreach.

Year Developed: 2021

Resource Type: Archived Webinar.

Primary Audience: C-Suite (CEOs, CFOs, CIOs, CMOs, CIOs); Administrative Staff; PCAs

Language(s): English

Developed by: National Association of Community Health Centers (See other resources developed by this organization).

Resource Summary: . This webinar provides health center leaders with an overview of strategies to engage in challenging conversations regarding vaccine confidence and the vaccine mandate with health center staff.

Resource Details: Session presenters will describe the role of active listening to identify underlying concerns of health center staff and empathic strategies for individual and organization-wide communication.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit