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Ensuring Access to Care Through State Medicaid Telehealth Policies


COVID-19 & the HCH Community

Year Developed: 2020

Resource Type: Publication.

Primary Audience: Administrative Staff Board of Directors C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc) PCAs

Language(s): English

Developed by: National Health Care for the Homeless Council (See other resources developed by this organization).

Resource Summary: In order to quickly respond to the COVID-19 pandemic, the federal government allowed temporary flexibilities to many policies related to telehealth services. This issue brief describes the temporary telehealth policies that have been especially successful for Health Care for the Homeless (HCH) health centers, and provides recommended actions at the state/local level for implementing more long-term solutions. Moving forward, making these policies permanent features of state Medicaid plans would help increase access to care for people experiencing homelessness, and improve health outcomes.

Resource Topic: Emerging Issues, Health Information Technology (HIT)/Data, Special and Vulnerable Populations

Resource Subtopic: COVID-19, Telehealth.

Keywords: Access to Care, Infectious Diseases, Persons Experiencing Homelessness.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.