NNOHA Operations Manual: Workforce Chapter V2
Resource Topic: Workforce
Resource Subtopic: Oral Health, Administrative Policies, Compliance, Human Resources, Development and Training, Leadership, Recruitment and Retention.
Keywords: Data Collection, Management, and Analytics, Documentation, Eligible Professionals, Health Systems, Hiring, Implementation Tools, Incentive Programs, Integrated Care, Job Descriptions, Non-Clinical Services, Patient Satisfaction, Performance Improvement, Recruitment and Registration, Risk Management, Staffing and Onboarding, Team-Based Care, Education of Staff (e.g., Competency-Based).
Year Developed: 2020
Resource Type: Publication
Primary Audience: Administrative Staff
C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc)
Secondary Audience: Board of Directors
National Network for Oral Health Access
(See other resources developed by this organization).
Resource Summary: This chapter provides helpful tools and resources for tackling the issues related to workforce in Health Center oral health programs. Topics include recruitment and retention of dental team members, staffing ratios, and strategies to decrease burnout.