Identification of Military Veterans upon Implementation of a Standardized Screening Process in a Federally Qualified Health Center
Resource Topic: Operations, Special and Vulnerable Populations
Year Developed: 2019
Resource Type: Publication
Primary Audience: Administrative Staff
Secondary Audience: Enabling staff
National Association of Community Health Centers
(See other resources developed by this organization).
Resource Summary: The identifcation of veterans receiving care in community-based settings is important and has implications for healthcare delivery and workforce training and development.
Resource Details: As part of a larger collaboration regarding the delivery of behavioral health services, this project partnered a Midwest Veterans Aꢁairs Medical Center with a state primary care association and large federally qualifed health center (FQHC) to standardize the method in which veteran status is captured in clinic. Before adapting the screening item and implementing it as a required feld in the electronic medical record, the number of veterans reported was 56, or 0.32% of total patients. After implementation, that number increased to 506, or 3.01% of total patients. This suggests there is a need to standardize the method in which veteran status is collected, which has implications for awareness of conditions likely to impact veterans and may inform opportunities for providers to engage in veteran-centric education and training.