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Integrating Community Health Workers into Primary Care Practice


A Resource Guide for HCH Programs

Year Developed: 2016

Resource Type: E-Learning.

Primary Audience: Outreach Staff
Secondary Audience: Administrative Staff

Language(s): English

Developed by: National Health Care for the Homeless Council (See other resources developed by this organization).

Resource Summary: The National HCH Council developed this resource guide to share experiences and successful recruitment and supervision strategies with other HCH projects looking to employ CHWs. This guide incorporates current research and uses feedback from administrators, supervisors, CHWs, hospital staff, community members, and clients involved in the HCIA project.

Resource Details: In June 2015, the National Health Care for the Homeless (HCH) Council completed a 3-year pilot project funded by the Center for Medicare & Medicaid Innovation (CMMI) through a Health Care Innovation Award (HCIA). The project aimed to connect individuals experiencing homelessness who were also high users of hospital services with Community Health Workers (CHWs) in order to increase utilization of primary care and reduce unnecessary utilization of emergency services. The National HCH Council developed this resource guide to share experiences and successful recruitment and supervision strategies with other HCH projects looking to employ CHWs. This guide incorporates current research and uses feedback from administrators, supervisors, CHWs, hospital staff, community members, and clients involved in the HCIA project.

Resource Topic: Special and Vulnerable Populations

Resource Subtopic: Community, Health, and Housing Partnerships.

Keywords: Communication, Transparency, and Outreach, Outreach, Persons Experiencing Homelessness.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.