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Resource Details


Staff Orientation to the use of Health Information Technology (HIT) to achieve the Triple Aim - Part I
Part 1 of 3: Effectively Using Data to Improve the Patient Experience

Resource Topic: Health Information Technology (HIT)/Data, Quality Improvement, Workforce

Resource Subtopic: Development and Training.

Keywords: Staffing and Onboarding.

Year Developed: 2017

Resource Type: Publication.

Primary Audience: Enabling Staff

Language: English

Developed by: HITEQ (See other resources developed by this organization).

Resource Summary: A custom, health-center focused eLearning module for onboarding and orienting clinical and administrative health center staff to the Triple Aim and their important role in collecting accurate and timely information to support informed decision-making.  The first aim – Patient Experience – is addressed in this module with a focus on the many staff a patient interacts with during a visit who impact the patient’s care.  ** Please note that viewing issues have been identified when using the Internet Explorer 11 browser. The series is best viewed in either Chrome, Firefox, or IE Edge browsers. The series is best viewed in either Chrome, Firefox, or IE Edge browsers.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit