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An Examination of Enabling Services at Waianae Coast Comprehensive Health Center (WCCHC) 2004-2007
Enabling Services Accountability Project

Resource Topic: Emerging Issues, Special and Vulnerable Populations

Resource Subtopic: Policy and Advocacy.

Keywords: Asian Americans, Native Hawaiians and Pacific Islanders (AA&NHPIs), Culturally and Linguistically Appropriate Services (CLAS) , Data Collection, Management, and Analytics, Documentation , Quality Measures , Reimbursement , Staffing and Onboarding.

Year Developed: 2008

Resource Type: Publication.

Primary Audience: C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc)

Language(s): English

Developed by: Association of Asian Pacific Community Health Organizations (See other resources developed by this organization).

Resource Summary: This fact sheet provides an overview of enabling services (ES) utilization at Waianae Coast Comprehensive Health Center (WCCHC) from 2004-2007. The information is useful for health centers in their efforts to better understand the contribution of enabling services to patient care as well as provide data to support advocacy efforts for ES reimbursement and funding.Overall, the documentation and examination of ES supports the national efforts to improve cultural and linguistic appropriate health care delivery and reduce and eliminate health disparities for underserved Asian Americans, Native Hawaiians, and Pacific Islander (AA&NHPI) populations.

Resource Details: This factsheet describes the utilization of enabling services (ES) at Waianae Coast Comprehensive Health Center (WCCHC) and the importance of documenting these services. By documenting ES and examining health outcomes through AAPCHO's Enabling Services Accountability Project, we demonstrate to policymakers the value of ES in improving access to care and quality of care to underserved minorities. Overall, ES reduce health disparities and result in improved health outcomes for underserved populations. They are a vital investment in preventive care.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit