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Resource Details


HHS Issues Guidance on HIPAA and Audio-Only Telehealth

Year Developed: 2022

Resource Type: Publication.

Primary Audience: C-Suite (CEOs, CFOs, CIOs, COOs, CMOs, etc) Board of Directors Clinicians

Language(s): English

Sponsored by: National Association of Community Health Centers (NACHC)

Developed by: U.S. Department of Health and Human Services, Office for Civil Rights (OCR) (See other resources developed by this organization).

Resource Summary: In June 2022, the U.S. Department of Health and Human Services (HHS), through its Office for Civil Rights (OCR), issued guidance on how covered health care providers and health plans can use remote communication technologies to provide audio-only telehealth services when such communications are conducted in a manner that is consistent with the applicable requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Privacy, Security, and Breach Notification Rules, including when OCR’s Notification of Enforcement Discretion for Telehealth.

Resource Details: Additional guidance on how the HIPAA rules permit health care providers and health plans to use remote communication technologies for audio-only telehealth, as well as guidance on nondiscrimination in telehealth.

Resource Topic: Clinical Issues, Emerging Issues, Telehealth

Resource Subtopic: Resources included in Environmental Scan, Policy, Billing/Reimbursement, and Legal.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit