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Resource Details


Tools for Creating an Environment that Supports Integrated Care

Year Developed: 2021

Resource Type: Publication.

Primary Audience: Administrative Staff Board of Directors C-Suite (CEOs, CFOs, CIO, COOs, CMOs, etc.) Clinicians Enabling Staff Outreach Staff PCAs

Language(s): English

Developed by: Capital Link (See other resources developed by this organization).

Resource Summary: This toolkit equips health centers with the guiding principles and tools needed to create an environment that facilitates integrated care. This resource, developed with support from HRSA, is meant to stimulate project team’s thinking and problem-solving skills related to place planning and build cohesion as they embark on improvement projects. (Released in 2021)

Resource Details: Using specific tools and techniques to develop an environment that continuously aligns people and processes as you adapt places (spaces) will open up multiple opportunities. This toolkit will equip you with the guiding principles and tools needed to optimize your resources, respond to challenges, and facilitate the work of your teams as they move from “What do I need to do my job?” to “What makes us more effective as we learn to work together both for and with our patients?”

Resource Topic: Emerging Issues, Governance, Operations, Workforce

Resource Subtopic: Capital Development, Administrative Policies, Human Resources, Development/Training, Leadership Skills, Team-Based Care.

Keywords: Integrated Care, Team-Based Care.

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit